Senior Executive Chat Team @_next_5

@nextofficial As mentioned in a reply to another tweet earlier I have already sent all the information in a DM yesterday. Can someone please look at this and do something to progress the situation

Thank you @LynneVinton for bringing this to our attention. We really apologize for the frustrating moment. Kindly follow back and DM your contact number. Thank you.

@LynneVinton Thank you @LynneVinton for bringing this to our attention. We really apologize for the frustrating moment. Kindly follow back and DM your contact number. Thank you.

Thank you @ZoFletcher3 for bringing this to our attention. We really apologize for the frustrating moment. Kindly follow back and DM your contact number. Thank you.

Zoë🧚🏼‍♀️ @ZoFletcher3

11 months ago

@nextofficial ordered this bin yesterday W06-556 in cream had an email today to say they’ve haven’t received the stock so cancelled it. The website still says in stock? Can you check if it is in stock online before I order it or if it’s in stock at the Tamworth store?

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@nextofficial ordered this bin yesterday W06-556 in cream had an email today to say they’ve haven’t received the stock so cancelled it. The website still says in stock? Can you check if it is in stock online before I order it or if it’s in stock at the Tamworth store?

Thank you @ClaireKavanag19 for bringing this to our attention. We really apologize for the frustrating moment. Kindly follow back and DM your contact number. Thank you.

Claire Kavanagh @ClaireKavanag19

11 months ago

@nextofficial Thank your your reply. I cannot get an electrician to come and take the the recalled light fitng down until nearer xmas so wont be able to retirn it until the new year and just wanted to check this timescale was ok.

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@nextofficial Thank your your reply. I cannot get an electrician to come and take the the recalled light fitng down until nearer xmas so wont be able to retirn it until the new year and just wanted to check this timescale was ok.

Thank you @sh4ronp for bringing this to our attention. We really apologize for the frustrating moment. Kindly follow back and DM your contact number. Thank you.

Ginny McGinFace @sh4ronp

11 months ago

delivery from @nextofficial by evri ..

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delivery from @nextofficial by evri ..

Thank you @CurlySpanner007 for bringing this to our attention. We really apologize for the frustrating moment. Kindly follow back and DM your contact number. Thank you.

Ginny McGinFace @sh4ronp

11 months ago

delivery from @nextofficial by evri ..

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I bought some slippers which I thought were a bargain in the @nextofficial clearance section . Hurrah I thought they have my size 7. 😬🤦🏼‍♀️

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@nextofficial Given poor excuse that the delivery team couldn't confirm the route/didn't have enough vans? nonsense. I'm furious - can someone contact me to get this collection sorted & refund my money please. This has been a shambles & the communication has been beyond poor 2/2

Thank you @retrozoid_ for bringing this to our attention. We really apologize for the frustrating moment. Kindly follow back and DM your contact number. Thank you.

Ginny McGinFace @sh4ronp

11 months ago

delivery from @nextofficial by evri ..

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@nextofficial guys are there issues with the website at the moment? Every time trying load sections keeps coming up with

Thank you @brendairwin2001 for bringing this to our attention. We really apologize for the frustrating moment. Kindly follow back and DM your contact number. Thank you.

Brenda Irwin @brendairwin2001

11 months ago

@nextofficial has anyone else ? Realised, when buying @nextofficial #Christmas 3 roll paper, tags & ribbon. Great quality but sadly no string ? For the tags 🙄 ??

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@nextofficial has anyone else ? Realised, when buying @nextofficial #Christmas 3 roll paper, tags & ribbon. Great quality but sadly no string ? For the tags 🙄 ??

Thank you @Grainne1982 for bringing this to our attention. We really apologize for the frustrating moment. Kindly follow back and DM your contact number. Thank you.

Grainne @Grainne1982

11 months ago

@nextofficial I have been trying to get an item collected for 2weeks. First time, no one came - rescheduled. Various communication to confirm it would be definitely be today. Called to get my two hour slot as I hadn’t received it to be told it’s not happening 1/2

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@nextofficial I have been trying to get an item collected for 2weeks. First time, no one came - rescheduled. Various communication to confirm it would be definitely be today. Called to get my two hour slot as I hadn’t received it to be told it’s not happening 1/2

@Grainne1982 Thank you for bringing this to our attention. We really apologize for the frustrating moment. Kindly follow back and DM your contact number. Thank you.

.@NextOfficial Given poor excuse that the delivery team couldn't confirm the route/didn't have enough vans? nonsense. I'm furious - can someone contact me to get this collection sorted & refund my money please. This has been a shambles & the communication has been beyond poor 2/2