acohen18 @acohen18

Joined December 2008

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acohen18 @acohen18

2 years ago

Reduce wait times and get personalized support 24/7. Agentforce resolves 83% of customer issues on the Help.Salesforce.com site. See how it transforms the support experience. sprou.tt/1C03vTtmTxn

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With Agentforce, Secret Escapes provides real-time support at scale, from responding to booking queries to last-minute changes. Explore how Secret Escapes delivers exceptional customer experiences with Agentforce. sprou.tt/16QfsnNebDn

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acohen18 @acohen18

2 years ago

Norths Collective is reducing their support calls by 20%, growing their membership by 20%, driving 12x the ROI on their marketing campaigns and more — all supported by Agentforce and the Salesforce platform. Learn how. sprou.tt/163q23KDgdX

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acohen18 @acohen18

2 years ago

With Agentforce, Urban Rest is automating and scaling customer support and streamlining operations as they grow — all while delivering a personalized, seamless experience for their guests. Learn more. sprou.tt/1qnQ3JKAZs2

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acohen18 @acohen18

2 years ago

Discover how hipages, with Data Cloud & Agentforce, optimizes onboarding checks: - Onboarding time was cut from 3 hours to real-time - Lead contact time reduced 63% in six months - First call contact rate up from 29% to 36% sprou.tt/1k7fvRC8WBN

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acohen18 @acohen18

2 years ago

Experience AI-powered customer service! Learn how Wiley leverages Agentforce to enhance their agent productivity and boosted self-service and efficiency by over 40%. sprou.tt/1cffzcdEBWH

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acohen18 @acohen18

2 years ago

Vivint, a smart home company, needed a scalable solution to manage growing service demand from 2 million plus customers. With Agentforce, they reduced their call volume and improved service efficiency, all while maintaining customer trust and satisfaction. sprou.tt/1AjfS7mtcbw

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acohen18 @acohen18

2 years ago

The Adecco Group receives 300 million applications annually from job seekers. Discover how Agentforce empowers recruiters to engage with 100% of applicants, enabling faster hiring and stronger relationships. sprou.tt/1xKR41CvkGe

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acohen18 @acohen18

2 years ago

Precina redefined diabetes care with Agentforce. Through automating routine tasks and providing continuous support, they save $80K annually per 5,000 patients. Discover how AI and agents transform healthcare: sprou.tt/1U148jrCcmW

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acohen18 @acohen18

2 years ago

F1 is known for speed, but did you know it applies to their customer service also? With Agentforce, F1's customer service speed has improved by 80% and their fan satisfaction hit a record high of 90%. Now that sounds like a winning formula. sprou.tt/1cbTP7ft1uO

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acohen18 @acohen18

2 years ago

AAA customers expect to feel known, heard, and cared for. That's why Agentforce delivers personalized support for AAA members with its machine learning and natural language capabilities. sprou.tt/1Z9RDfEvtDH

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acohen18 @acohen18

2 years ago

When people think of Saks, they think of luxury. Agentforce elevates this luxury experienc, providing personalized, impactful support at every touchpoint, with agents using a unified view of the customer to deliver tailored service. sprou.tt/1yri5xiyAMi

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Campaign Against Antisemitism @antisemitism

3 years ago

“You are quite openly Jewish. This is a pro-Palestinian march. I am not accusing you of anything, but I am worried about the reaction to your presence.” Enough is enough. It is time for a major change. On Saturday 27th April — the next anti-Israel march — we are asking you, Jewish or not, to stand up for the tolerance and decency of which this country is so rightly proud, simply by going for a walk. For those who want to walk together on the 27th, we will suggest a time and location where people can meet, which we will post on our social media accounts on the 26th. If you would like to be notified of the suggested meeting place and time by e-mail instead, please sign up at antisemitism.org/walktogether.

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acohen18 @acohen18

3 years ago

This is not a drill, Trailblazers. 3 days of AI + Data + CRM magic are about to take over San Francisco and your feeds. Get your passes now for the largest, most iconic event in tech — #DF23 reg is open: sforce.co/42MdgvC #SalesforceEmployee

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acohen18 @acohen18

3 years ago

Don't miss this exclusive convo with Dan Levy at #CNX23! Lean in as the Emmy Award winner reveals how the power of inclusive storytelling can help you reach audiences in new, meaningful ways. Snag your spot before it's too late: sforce.co/CNX23