Bob Serr @bobserr
VP of Engineering, Azure Communication Services. Extreme optimist. Skier, wake surfer, mtn biker. Manhattan connoisseur. Tweets are my own. iPhone: 47.645439,-122.122284 Joined March 2009-
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Now that ChatGPT and LLMs exist, what's the point of having a chat bot for customer service if it doesn't actually understand natural language? A great example is @CoxComm chat bot. I'd rather just receive a message that customer support is closed.
As good as it gets! Kudos to this young man and the people who have brought him up! His game is impeccable & his character is clearly even better!
As good as it gets! Kudos to this young man and the people who have brought him up! His game is impeccable & his character is clearly even better!
Tech Mahindra and Microsoft are working together to enhance patient experiences with intelligent communication capabilities. #TechMahindra, #AzureCommunicationServices, #Healthtech #Healthcare techcommunity.microsoft.com/t5/azure-commu…
Shining in Maize and Blue until 2AM in honor of @UMichFootball’s @CFBPlayoff National Championship
As we round out 2023, I’m excited to share that Wipro Limited and Microsoft are working together to help enterprises propel their success in the digital era with intelligent B2C communication solutions. techcommunity.microsoft.com/t5/azure-commu… #Wipro, #Microsoft, #Azure, #CX, #CPaaS
One thing I've learned about the Open AI news is that... i need to start writing without capitals when i post on x.
Gosh, guilty before proven innocent. Thought it was supposed to be other way around. Until proven in a courtroom B1G levying penalties seems to violate due process. Feel.sorry for PSU who will take a beating bc of this tomorrow on the field. espn.com/college-footba…
HCLTech and Microsoft are now collaborating to help enterprises achieve more through intelligent B2C communications #CustomerExperience. #HCLTech #Azure #CustomerExperience #CX #CPaaS
I had a blast on @MSFTMechanics discussing how to improve customer service interactions by combing Azure Communication Services with Azure OpenAI service for generative AI using GPT #azureservices youtu.be/N0Cay8md9s4?si…
Capgemini and Microsoft are working together to unlock the value of intelligent communications and transform #CustomerExperience. #Capgemini #AzureCommunicationServices #CustomerExperience #CX #CPaaS techcommunity.microsoft.com/t5/azure-commu…
SABRINA SETS ALL-TIME WNBA & NBA RECORD WITH 37 PTS IN FINAL ROUND OF 3PT CONTEST HISTORY 🏆 (via @WNBA)
Next week! I'll be diving into prompt engineering with a brand-new feature inside of Azure AI Studio called Prompt Flow! Come prepared with questions: buff.ly/3PGmpD4
I had a blast talking to @lizzycrm on the @DynamicsHotdish podcast at Microsoft Build about the future of communications and AI. Don't know what a Hotdish is? Listen in to find out: podcasts.apple.com/us/podcast/ep-…
You can now use Azure Communication Services Calling SDK for Windows to build mixed reality experiences in HoloLens 2. Check out the Microsoft Mixed Reality Toolkit 3 (MRTK3) here: msft.it/6011g53d9 #AzureCommunicationServices #Hololens2 #MixedReality
See what’s new with #AzureCommunicationServices at Build and how we’re helping developers transform customer experiences with extensibility into Microsoft Teams and turnkey AI features. #MSBuild #Azure @Azure @Microsoft msft.it/6012gbYt8
Going live at 1:30PM PST at Azure .Net Day to talk about Azure Communication Services and how easy it is to set up an SMS generator that sends short URLs to up level your customer engagement game! youtube.com/watch?v=3kffvM…
Had a great time this am on this panel at #enterpriseconnect2023. From Composable to Customizable: How CPaaS Is Enabling Applications and Integrations schedule.enterpriseconnect.com/session/from-c…

Scott Van Vliet @scottvanvliet
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David Rousset @davrous
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S M Sohan @smsohan
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Teena @teeena1479
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Get the sunset drunk @juniorn9463
42 Followers 471 Following God and Truth are One. He resides in every individule, This is why it is impossible to lie to oneself. Ask the Smollet he won't tell the truth, but he knows it.
Laura @TutuLaura1986
29 Followers 239 Following Pet lover. Like sports, philanthropist. Laser Technology & Medical Devices investor No promotion. Mom of 2 kids Support 1A 2A Retweets No porn
GoddessCharlotteMarti... @m7i5hDO990uuDX
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EthelHarry @8K9p466470813d
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Wojtek T @wojtek_turek
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Tiffani Williams @OfficiallyTiff
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Enterprise Connect @enterprisecon
12K Followers 3K Following #EnterpriseConnect March 10-12, 2026, Caesars Forum, Las Vegas, NV Head to https://t.co/Dw65cD2HEO for more info
Jeremy Chapman @deployjeremy
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Eric D. Boyd @EricDBoyd
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Hailey ostrom self @hailey_self
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lucy @sep2an
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djon rembo @djonrembo4
80 Followers 988 Following Djon rembo Visual Studio Code GitHub Changelog is a great way to CREATE A PROFILE PAGE FOR YOUR BUSINESS
Ryan Weaver @MrCodeWeaver
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Mike Manning @mmanning3
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Doug Stamper @85mf18
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MISAC @it_misac
2K Followers 4K Following Municipal Information Systems Association of California - We're your go-to association for all California city gov techies. #govtech
Mauricio Pastorini �... @MauriPastorini1
1K Followers 878 Following CEO & Co-Founder @somnio_software 🚀 | 100% #Flutter-Focused 💙 | organizer of @flutter_uruguay 🇺🇾
Joanna @Joanna64990753
56 Followers 316 Following girl from singapore. If you follow me, I will get back to you.
Lester Moore @LesterMoore2000
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Matthew Robertson @mattdrobertson
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Tapflow @Tapflowapp
715 Followers 2K Following Want to find exceptional talent in minutes? Use our smart talent search engine. Works for any role complexity!
Scott Hanselman 🌮 @shanselman
321K Followers 10K Following VP of Developer Community @ MSFT - Code, OSS, STEM, Beyoncé, 🏴🇿🇼#T1D, #DevRel YouTube+TikTok listen to the @Hanselminutes inclusive tech podcast!
Santa Ono @SantaJOno
62K Followers 925 Following Former President of @UMich. Former Chair of the UMich Health Board, President Emeritus of @UBC. 28th President of @UofCincy. #GoBlue!
Scott Van Vliet @scottvanvliet
2K Followers 453 Following Corporate Vice President @Microsoft Path & Agents; Former @RelativitySpace, @Amazon; Board @OceanInstitute, @TeamNEGU. 🤖 + 🚀 + 💙
Desmond Howard @DesmondHoward
388K Followers 346 Following “Deal with yourself as an individual worthy of respect, and make everyone else deal with you the same way.” —Nikki Giovanni
David Rousset @davrous
8K Followers 906 Following PM @Microsoft DevDiv - AI extensibility / @BabylonJS co-auth / Passionate about #quantumcomputing & #Metaverse/ Papa différent: https://t.co/umBI0Dn7iw
John U. Bacon @Johnubacon
67K Followers 2K Following Author of THE GALES OF NOVEMBER: The Untold Story of the Edmund Fitzgerald, available Oct. 7. Can pre-order here: https://t.co/if4CF0Bp5y
Jen Gentleman 🌺 @JenMsft
95K Followers 230 Following I work on the Windows engineering team at Microsoft and help with feedback for Start menu, Settings, taskbar, input + more
S M Sohan @smsohan
456 Followers 258 Following Learning addict. Bangladeshi and Canadian. Sr. Engineering manager at Google. My tweets are my own opinion. From Redmond, WA.
Nitya Narasimhan, PhD... @nitya
10K Followers 957 Following Parent ❤ | Polymath 👩🏽💻 | Innovator💡 | PhD 🎓 Dist Systems - Mobile/Web - Cloud - AI/ML Illustrations @SketchTheDocs Azure AI @MSFT Ma Phaleshu Kadachana
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Python Coding @clcoding
596K Followers 97 Following 🚀 Learn #Python the fun way! 📌 Daily tips, tutorials & projects | Educator | AI Community Partner Free Course https://t.co/l9NKxZVTrz
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Dan | Machine Learnin... @DanKornas
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The Michigan Insider @michiganinsider
52K Followers 1K Following Listen to Sam Webb and Ira Weintraub Monday through Friday from 6-10am on THE BIG 1050 WTKA and https://t.co/M7PfAyNzCb.
Devin GARDNER @devingardnerXCI
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OutKick @Outkick
357K Followers 689 Following Sports & Culture, The Right Way 🇺🇸 Subscribe to our newsletters: https://t.co/w97Usc0SLn
Alumni Association of... @michiganalumni
150K Followers 658 Following For those who leave Michigan, but for whom Michigan never leaves. #GoBlue
Michigan Football on ... @UMGoBlog
241K Followers 9K Following Michigan Wolverines Coverage - By Fans…For Fans - Est. 1999 - Home of the #MichiganMemoryVault - Not affiliated with @umichfootball or @umich #GoBlue
Phoenix Business Jour... @phxbizjournal
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FOX College Football @CFBONFOX
606K Followers 4K Following All your FOX favorites. All in one app. CFBonFOX is now streaming on FOX One. Try 7 days free at the link in bio. #WeLiveForLive
ESPN College Football @ESPNCFB
3.1M Followers 550 Following ESPN's official home for College Football. Sign up for ESPN! https://t.co/GOXfq8M38L Questions about your subscription? https://t.co/c9ggqFr2M6
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Michigan Men's Basket... @umichbball
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Araceli B @thelastcheli
1K Followers 5 Following myth buster. I apologize if I haven’t made you angry yet, I’ll get to you soon.