Chris H. Cooper @chrishcooper
United States Joined April 2009-
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Why is @Delta making it harder to remain loyal as a business traveler? Downgrading their "Global upgrade Certificates" with the premium seat instead of Delta One. Limiting access to Sky Club. Million Miler and Diamond use to have real value.
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.@Delta how do u have time for all this on DL2451 "express service" but not vodka-rocks for your 2+ million mile Diamond fliers who spend over $250,000 and rack up 175,000 MQMs a year
. @Delta your team sold me an international DELTA ONE ticket with a 43 min connection tomorrow in ATL. Why can't I stand by for earlier flight? Why is it $2800+ to change to earlier flight?
Overnighted in Chicago due to cancellation. Got to Admiral's Club and Fran G-Club went above and beyond to make it better! Woohoo! @AmericanAir
NEVER @AmericanAir again. Paid for "Priority" txk & no free bag from PVR to MEM. Txk had 19hr DFW layover. I was charged a 2nd time when I continued out of DFW.
Nancy on DL #1658 was amazing up front. Another #deltadelay this trip stinks. Just like my last Delta trip @Delta @DeltaAssist
Amazing job @Delta. Team saved me a 3h45m layover from an international flt & w/ bag!! THANKS
Memphis is NOT accustom to snow but the @Delta team was working hard to push on time at 6AM flight 1499. GREAT JOB
Chris H. Cooper retweeted
Acceptance starts with all of us. #weaccept
1 call to DIAMOND referred to 2nd 800# and 30 mins later @Delta is LOST about how to handle customers w/confirmed flights during ATL shutdown. 26 hr travel day GROWS
.@AmexOpen Over 45 mins & AMEX still will not fix the problem created by wrong info by AMEX staff provided. 22yrs and 6 cards mean nothing!
Chris H. Cooper retweeted
Americans always answer the call. OneAmericaAppeal.org
.@Delta I met THE ONE of DELTA ONE from KEF DL261. As a million miler, I had never seen such detail as that of Purser Supra! AMAZING!
On hold over 50 mins to check on which Rx was auto-filled @cvs_extra @CVSHealth #badcustomerservice
.@DeltaAssist you move my flight up 3 hours with no later opinions. You killed my all day meeting. #badservice
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