Clients From Hell @clientsfh
A collection of anonymously contributed client horror stories from designers. clientsfromhell.net Seattle, WA Joined November 2009-
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Client: “I need this done yesterday. I need a new logo and a business card, and I need them quick! I’m only gonna pay you $100 since you’re fresh out of school and I was told you’d get me a deal.” buff.ly/yu2brF6
My client called me at 12:00 midnight. Client: “We need you to see how many more people we can fit into our current office.” buff.ly/J754UBx
Client: “You look like you’re twelve. My nine-year-old granddaughter is your size.” buff.ly/0mteFO9
Client: "Take down the exterior photo of our store on our Twitter immediately..." buff.ly/0eLngyk
Me: “When you have a moment, can you please provide a payment date for the following invoices?” buff.ly/8Geot2B
Me: “Okay, the page is deleted. I also deleted any links that referred to that page.” Client: “Thanks, but now when I try to click the link to the page, I get a message saying the page is not found?” buff.ly/XLVFlev
Me: “Okay, here you go. Normally, for eight hours of work, I would have charged you $700, but since you’re—” Client: “What? So much? For what? I could’ve done this myself!” buff.ly/p3B8A5g
I swiftly got a message from the owner who just “wanted to give me a few tips”. After giving me some of the worst branding advice I have ever heard, he shared this little nugget. buff.ly/pwR9d1S
Client: “Hi. I’m looking for an artist who can illustrate a couple of children’s books for me. I saw your work in the online graduate gallery and really liked it! I already have the characters created and everything, so it shouldn’t be much work.” buff.ly/ahdYVpz
All of last year, I was the editor for a content marketing blog, managing a team of freelance writers. My work was done completely remotely, so when I wanted to ask for a raise at the beginning of this year, I emailed the company owner. buff.ly/ruz0yGw
Me: “Okay, that’s really a significant change. Since I did my best to make sure I was doing the work you needed beforehand, I’m going to need to charge you for changes..." buff.ly/9xP8mz6
My company produced a high-end brand video for a client. They loved it, and it helped get them at least one client worth over a million dollars — and that’s just the one we know about. buff.ly/OgbR3ID
Client: “We want the T-shirt with the logo on it.” Me: “Okay. Can you send me the full-resolution logo file?” Client: “No, no, we’d like you to make the logo.” buff.ly/XBFPCKQ
Client: "Hello! My name is [Client]. I am currently on the [Redacted] International Experience: 2016 Career Exploration Program’s planning, and our team is in dire need of a design intern..." buff.ly/oNRf9JA
I’ve been working on this project for four and a half months, and I have nothing completed to show. I’ve sent her proofs of pages and asked for content… and gotten nothing. I’ve gone a whole month without getting a single response from her. buff.ly/CBFLrzf
I was doing a photoshoot for a client who attended the filming. Part of the set dressing was a bowl of fruit with oranges, bananas, grapes, and peaches that looked like a still life painting to evoke a full kitchen. buff.ly/DbLySDR
Client: “Wait, you drew on the trucks?” Me: “Well, yeah? It is a logo, after all.” Client: “I don’t like it.” buff.ly/ZoPzqB3
Client: “My monitor isn’t working.” buff.ly/Qqx3oGN
Client: "I want the same thing I got last time." Me: "Okay! Please check the attached proof of your previous order..." buff.ly/LTG0z7J
I was designing some vinyl decals for a client’s van. He phoned four times in four hours to make sure the decals would be “big enough”. Finally, I sent him some mockups so that he could decide for himself. buff.ly/LSVHijs

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