Eureka Digitisation & Automation Services (eDAS) @eDAS_Automation
Customer Experience & Sales Engagement Platform that helps B2B & B2C Organizations to connect, Serve and Support their customers. #SaaS #CCaaS #CX #sales edas.tech Thane, Mumbai Joined April 2021-
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Meet VAANI—the #omnichanneldialer built for customer-first businesses. ✔ Omnichannel reach ✔ Intelligent call routing ✔ Real-time insights 📩 Contact us to explore how VAANI can transform your CX. ow.ly/jjpk50X46qr #OmnichannelSupport #CXAutomation #CloudContactCenter
Take the guesswork out of managing on-field teams. ✅ Real-time tracking ✅ Geo-verified assessments ✅ Attendance & conveyance accuracy Smarter field ops begin with Fleetrack. 📩 Contact us today. edas.tech/field-tracking… #FieldForceManagement #GPSTrackingSolutions
Seamless CX doesn’t start at the channel. It starts at the brain behind it. Tie interactions together with context, continuity, and unified intelligence. 🔍 Read more: edas.tech/behind-every-g… #OmnichannelCX #CustomerExperience #SeamlessJourney #UnifiedSupport #AIPoweredCX
When an IT person accidentally delete cookies and suddenly feel like their entire workflow disappeared! IT life has its struggles, but they always bounce back. Tag someone who knows the pain! #ITLife #TechHumor #ITProblems #CodingLife #ITCommunity #WorkplaceHumor #DeveloperLife
Agents need answers fast. eDAS Knowledge Management System uses NLP search, multi-format content, and supervision tools to cut handle time and raise FCR. Book a demo. ow.ly/e54750X1oM3 #KnowledgeManagement #CustomerExperience #ContactCenterSolutions #AIForCX
Agentic AI is changing CX. From reactive to predictive. From scripted to adaptive. From service to connection. The question isn’t “what can it do?” but “are we ready for it? #CustomerExperience #AgenticAI #FutureOfCX #ProactiveCX #AIDrivenExperience
Clarity in performance. Confidence in results. With eDAS QMS, track metrics, scorecards, and compliance in one place. 📩 Contact us to know more. edas.tech/digital-produc… #QualityManagement #CallCenterSolutions #CXTransformation #ContactCenterExcellence #QMS
This Navratri, may each day fill your life with strength, harmony, and hope. Wishing you a blessed start to Navratri! #HappyNavratri #Navratri2025 #FestivalOfStrength #NewBeginnings #JoyAndProsperity
Daily hustle of a customer care representative be like… Do you relate to this? Express your views in the comments! #CXHustle #SupportSquad #CallCenterChronicles #OfficeReels
CX isn’t about juggling tools. It’s about connecting every call, chat, and SMS in one place. That’s VAANI—the omnichannel dialer built for seamless journeys. 📩 Let’s talk. edas.tech/contact-us #OmnichannelCX #SeamlessCX #CustomerExperience #UnifiedPlatform
AI automates. Agentic AI reasons, adapts, and acts. This shift will reshape how we design systems and experiences. At eDAS, we’re exploring what that future looks like. #AgenticAI #FutureOfCX #AIInnovation #HumanAIcollaboration #NextGenAI
No blind spots. No delays. Fleetrack gives you real-time visibility into field teams and tasks—so you stay in control. 📩 Contact us to know more. edas.tech/contact-us #FieldOperations #WorkforceManagement #FieldForceAutomation #RealTimeTracking
From circuits to code, bridges to systems, engineers make it happen. Happy Engineer’s Day to the innovators building our future. #HappyEngineersDay #EngineeringExcellence #ShapingTomorrow #BuildingTheFuture #WorldOfEngineers
Language is more than words, it’s identity, culture, and connection. On this Hindi Diwas, we celebrate the richness of Hindi and the role it plays in uniting voices across India. 🌸 Wishing you all a Happy Hindi Diwas! #HindiDiwas #HappyHindiDiwas #HindiDay #CelebrateHindi
Some work for the camera. Some tease the camera. 😜 #OfficeDiaries #WorkLifeChronicles #OfficeVibesOnly #RelatableWorkLife #Relatable
QMS isn’t just monitoring, it’s insight. 📊 Track performance 🎯 Improve CSAT & FCR 💡 Coach smarter Sharper teams → better CX. 👉 Let’s talk about how it can reshape yours. edas.tech/contact-us #CustomerExperience #QualityManagement #AgentPerformance #ContactCenterSolutions
Reactive AI is history. Agentic AI plans, reasons, and acts, reshaping CX into something proactive and deeply human. The question is: are we ready for it?" #AgenticAI #FutureOfCX ##CustomerExperience #AutonomousAI #CXInnovation
Get VAANI - Your CX command center Unify conversations, gain real-time insights, and deliver support that feels effortless."Let’s connect. ow.ly/Qvis50WP3lM #CustomerExperience #UnifiedCX #SeamlessSupport #Contactcentersoftware
Contact centers are no longer just for fixing issues—they’re the heart of CX. Omnichannel + AI = faster, smarter, more human support. 👉 Full blog: edas.tech/omnichannel-ai… #FutureOfCX #SmartCX #ContactCenter #OmnichannelCX #DigitalTransformation
Onam is more than a festival—it’s a celebration of prosperity, unity, and joy.May this season of harvest bring abundance, happiness, and harmony to you and your loved ones. Happy Onam! #HappyOnam #OnamCelebrations #OnamFestivities #CelebrateOnam #Onam #Prosperity
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