FiammaDegl'Innocenti @f_degli
World observer, path finder, critical thinker. I like sounds, colors, and people. I sketch everyday. fiamma.strikingly.com Amsterdam, Nederland Joined May 2011-
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Some of my #sketchnotes from #govdesignconf keynotes speakers in Day2 #VisualThinking #servicedesign
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We are looking for a senior service designer to join our team at @essense in the NL 🇳🇱 Check out the position here as well as other vacancies > careers.essense.eu/senior-service… #ServiceDesignjobs #ServiceDesign
@Jovatsuni @gdcesare #blackandwhitechallenge Thanks for the nomination @Jovatsuni 🗓 1 day 📷 1 picture 🚷 No People 📵 No Text Today’s nomination goes to @guglielmoa - would you like to join?
Fantastic last talk by @dugboticus on designing accessible public services #SXC18 Thank you!
FiammaDegl'Innocenti retweeted
Customer loyalty is not possible; loyalty can only come from two-way, mutual interactions. #ServDes2018 #design for #relationships #loyalty #servicedesign #CRX @JanKoenders #theory vs. #practice #LWinsight
After +10 years of sharing economy I wish academic research went beyond Airbnb in analysing best practices #ServDes2018
Hyper human-centered services (and serv. commodification) facilitate a modern kind of servitude. Really interesting framework by @eziomanzini #ServDes2018
FiammaDegl'Innocenti retweeted
Want to freak yourself out? I'm gonna show just how much of your information the likes of Facebook and Google store about you without you even realising it
Platform Design Masterclass finally coming to #Amsterdam! Join this 2 day #workshop to learn how to understand networks and design strategic platforms. Tickets for individuals and teams > eventbrite.com/e/2-day-platfo…
Teaching vs learning methods educationrickshaw.com/2017/12/02/aft…
Playing around with my new favorite toy #sketching #illustration #visualization #selfservicedesign
@davegray Very true! I sketched every day last year and I learned so much :) medium.com/@fiammadeglinn…
FiammaDegl'Innocenti retweeted
Drawing is not just an artistic activity. It’s a language that can enable you to solve problems and create results you could not otherwise achieve. Learn a new language in 2018! xplaner.com/visual-thinkin…
FiammaDegl'Innocenti retweeted
5 reasons storyboards should be your first #servicedesign prototype bit.ly/2A43aZw by @richekelman
Last year I sketched everyday. May this be an #inspiration for #NewYearResolutions? Here is what I learned > medium.com/@fiammadeglinn… #sketching #visualising #visualstorytelling #storytelling
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