Fifalde Consulting @fifalde
We specialize in Business Transformation and process re- engineering, using ISO standards and framework such as ITIL and COBIT, helping organizations to improve fifalde.com Ottawa Joined March 2011-
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Knowledge Management This course is extremely complete and will provide you with the necessary tools to understand fully what Knowledge Management is, and how to define and implement properly the process. fifalde.ca/competence/kno…
ITIL® 4 Bridge The ITIL 4 Bridge course will enable students to quickly move from the ITIL v3 Life cycle model to the ITIL v4 Service Value System (SVS) and to successfully obtain the certification. fifalde.ca/competence/iti…
ISO 22301 Lead Auditor ISO 22301 Lead Auditor training is designed to enable attendants to audit a business continuity management system (BCMS) based on the requirements of ISO 22301. fifalde.ca/competence/iso…
Governance Foundation The Governance of Enterprise Information and Technology (GEIT) introduces the candidate to six principles which are covered in detail and includes extensive guidance on components for governance of enterprise I&T. fifalde.ca/competence/gov…
DASA DevOps Fundamentals This course is extremely complete and will provide you with the necessary tools to successfully obtain DASA DevOps Fundamentals certification fifalde.ca/competence/das…
The Cloud Technology Associate (CTA) course defines cloud computing and virtualization, and explains the benefits and applications. Technology is explained in a vendor neutral way. fifalde.ca/competence/clo…
ISO/CEI 27005 Fondation - Fondation 2025 Durant cette formation, vous apprendrez les concepts et les modèles relatifs à la gestion des risques en sécurité de l’information. fifalde.ca/fr/competence/…
ISO/CEI 27001 Transition - Formation 2025 Permet aux professionnels de bien comprendre les différences entre les normes ISO/IEC 27001:2013 et ISO/IEC 27001:2022. fifalde.ca/fr/competence/…
ISO/CEI 27001 Auditeur principal de la norme (APN) - formation 2025 Ce cours donne aux organisations et aux personnes les connaissances de base de l’auditeur de la norme ISO/CEI 27001 et les préparent pour l’examen de certification. fifalde.ca/fr/competence/…
ISO/CEI 27001 Responsable principal certifié de la mise en œuvre de la norme - Formation 2025 ISO/CEI 27001 Responsable principal certifié de la mise en œuvre de la norme fifalde.ca/fr/competence/…
ITIL® 4 Sensibilisation - Formation 2025 Ce cours ITIL 4 Sensibilisation permettra aux étudiants de passer rapidement du modèle de cycle de vie ITIL v3 au système de valeur de service (SVS) ITIL v4 et d’obtenir avec succès la certification. fifalde.ca/fr/competence/…
ITIL® 4 Fondation - Formation 2025 Ce cours ITIL 4 Fondation permettra aux étudiants d’apprendre une nouvelle façon de définir la gestion de services informatiques via un système de valeur de service (SVS) et d’obtenir avec succès la certification. fifalde.ca/fr/competence/…
Providing Better Customer Service Workshop - Training 2025 his workshop will help the candidates to learn the best practices of Customer Service, practice with exercises and to improve.
Knowledge Management - Training 2025 his course is extremely complete and will provide you with the necessary tools to understand fully what Knowledge Management is, and how to define and implement properly the process. fifalde.ca/competence/kno…
Service Catalogue - Training 2025 This workshop guides organizations in developing a service catalog in line with their specific needs fifalde.ca/competence/ser…
Governance – Design & Implementation - Training 2025 This course is to confirm that a candidate has sufficient knowledge and understanding of the governance guidance including both the Design and the Implementation Guides of COBIT® 2019. fifalde.ca/competence/gov…
TIL® 4 Foundation - Training 2025 The ITIL 4 Foundation course will enable students to understand a new way to look at IT Service Management through a Service Value System (SVS) and to successfully obtain the certification. fifalde.ca/competence/iti…
ITIL® 4 SPECIALIST: Create, Deliver and Support (ITIL 4 SPECIALIST CDS) - Training 2025 Designed for the IT service management practitioners. fifalde.ca/competence/iti…
ITIL® V4 Créer, Fournir et Soutenir - Formation Hiver & Printemps 2025 fifalde.ca/fr/competence/…
TIL® 4 Fondation - Formation Hiver & Printemps 2025 fifalde.ca/fr/competence/…
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