The Institute of Customer Service @instituteofcs
The UK's independent professional customer service body. Improving business performance through customer experience. Publish the UKCSI. #ServicewithRespect instituteofcustomerservice.com Head Office - London Joined January 2009-
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Well done to North Star Housing Group on recently completing day 1 & 2 of our Customer Service Essentials certificate course in-house! The course develops the mindset, skills and confidence to earn trust, communicate clearly, overcome challenges & deliver outstanding service.
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