Nate Brown @CXAccelerator

Head of Education and Enablement at Metric Sherpa. Founder of #CX Accelerator. #CustomerExperience designer, speaker, writer, and more! 🧙🏻‍♂️ cxaccelerator.com Nashville, TN Joined June 2008

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Nate Brown @CXAccelerator

13 hours ago

The sun sets on an epic first day at #webexone. Can’t wait for tomorrow!

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Nate Brown @CXAccelerator

15 hours ago

Such a cool sign! ☺️

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Nate Brown @CXAccelerator

16 hours ago

🔥🏎️🔥 #webexone

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Nate Brown @CXAccelerator

20 hours ago

The good folks at #webexone know how to put attendees in a great mood at the start of the day. Ice cream for breakfast! 😂🍧

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Nate Brown @CXAccelerator

21 hours ago

Together and ready to ROCK this show ☺️🎉 @TheJuanitaColey #WebexOne

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Nate Brown @CXAccelerator

a day ago

The #WebexOne event is kicking off in San Diego and I couldn’t be more excited! Follow along right here for announcements and updates. 🎉🥇🎉

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Here at #QATC in Nashville! Just got to do keynote on the topic of “fearless CX.” Fear is everywhere. How can we be a source of hope, and pull people out of that cave? It starts with you!! 🤠🎸🎊 #CX #FearlessCX

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Nate Brown @CXAccelerator

7 days ago

Amazing day talking #CX at QATC!

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Nate Brown @CXAccelerator

2 weeks ago

The struggle can be real, especially in retail! #CX #CXMeme #CustomerExperience

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Nate Brown @CXAccelerator

3 weeks ago

“Even the smartest agent is useless if it can’t act.” #xperience25 @Genesys

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Nate Brown @CXAccelerator

3 weeks ago

When systems work together and the flow of knowledge is enhanced, the customer wins. #xperience25 #CX @Genesys

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Nate Brown @CXAccelerator

3 weeks ago

“Time to stop with these beautiful PowerPoint customer journeys. They aren’t real.” Heard at @Genesys #Xperience25 #CX #Voc #CustomerExperience

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Nate Brown @CXAccelerator

3 weeks ago

I REALLY love how @emirates thinks about “return on loyalty” from both a customer AND employee lens. This is how lasting impact is made! #xperience25 @Genesys

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Nate Brown @CXAccelerator

3 weeks ago

Big time discussions from #Xperience25. Intelligent journey planning + change management capabilities + a unified data strategy = real outcomes. @Genesys #MetricSherpa

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Nate Brown @CXAccelerator

2 months ago

Really @Lowes Murfreesboro? You wont allow to us to return an obviously defective weed wacker because we didn't buy it with a Lowe's credit card? How is that even legal. You've lost at least two families over your "policy" for life. #servicefail #BadCX

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ujet.cx @ujetcx

2 months ago

“Make the quick parts quick. Make the slow parts meaningful.” – @CXAccelerator Quick = AI handles context, routing, data handoffs. Slow = Humans connect, solve, and win loyalty. Context → Automation → Human magic. watch the full convo below ⬇️

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Nate Brown @CXAccelerator

2 months ago

CX is important because people are important.

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Nate Brown @CXAccelerator

2 months ago

As I've been telling so many of my peers in the industry, "there is no 'safe' place to hide" anymore. But we are not here to hide. We are here to help. linkedin.com/posts/cxaccele…

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ujet.cx @ujetcx

2 months ago

This one’s not about resolving tickets. It’s about supporting people. 🎯 From ticket-takers → proactive guides. 📈 From cost center → growth engine. 🔥 From chaos → trust. Watch the tinycast featuring @CXAccelerator LIVE NOW!

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Nate Brown @CXAccelerator

5 months ago

Goodness @amazon. Huge bug in your set up process on new fire stick. It kept making me go through the set up process again and again, just looping back. Finally pinned it down to selecting my pictures for the screensaver option. Pls fix!