Miles C Thomas - Customer Start Ltd @milescthomas
Chief Experience Officer, Author Customer Experience 3- Top 20 CX influencer 2021/2- CX Awards Chair of Judges customerstart.com Cardiff UK Joined November 2009-
Tweets3K
-
Followers2K
-
Following2K
-
Likes3K
Every business is unique, and so are your customers. That's why we don't do one-size-fits-all. Our experts tailor your customer feedback surveys to fit like a glove, capturing the essence of what you need to know. Tailored insights for strategic growth! 🎯 #BespokeSurveys #CX
Training is often the first thing to go when budgets are tight but is an area that should be protected for both EX and CX purposes.
Training is often the first thing to go when budgets are tight but is an area that should be protected for both EX and CX purposes.
Happy New Year, here’s to a year of great experiences for your customers. #cx
Happy Christmas everyone
All service workers deserve our support & respect, which starts with creating a safe working environment free from physical/verbal abuse. Show your commitment by displaying the logo on your social media, website & emails. Free resources available here👇 hubs.ly/Q023-hX40
Our latest UKCSI shows a worrying decline in customer satisfaction & serves as a wake-up call, emphasising the critical role of service in the economy. Now is the time for organisations to advocate for better service & keep on building the Service Nation. hubs.ly/Q01-23dW0
How we communicate with someone living with #dementia matters. It won't always be easy, but we can always try so they still feel valued. It's why we've written this 👉bit.ly/3p89Mpi You can also check out @AlzSocCymru because we can all #ActOnDementia
Top 5 Strategies to Improve Customer Service - Customer Experience CX Training | Making Companies Customer Centric customerstart.com/1/post/2023/05…
Be an Elephant, not a Goldfish to create memorable experiences for your Customers. linkedin.com/pulse/elephant… #CustomerService #cx
Our top 5 strategies for improving your Customer Service #customerservice linkedin.com/pulse/top-5-st…
Are you playing 'guess who' with your customers' thoughts? Contact us for a consultation on customer feedback. #CustomerFeedback #CustomerStart
And relax
The secret to building relationships with customers? Care about their story and make them a part of yours. Mark milestones. Generate trust. Create loyalty. It's not about one giant sale. It's about a thousand small wins that add up to long-term retention. #customerexperience
Your customers will generate more revenue for you when they feel appreciated and listened to. Focus on exceptional customer experiences to cultivate trust, build positive relationships, and receive financial rewards in return. #customerexperience
Defeating the Dark Side of Poor Customer Experience: Use the force (feedback) to identify areas for improvement and prevent customers from turning to the dark side. #CustomerExperience #usetheforce
Zero2Hero 3 high-impact, CX-centred customer service training sessions for those looking to differentiate through the experience their customers receive. We've packed loads into 2 hours and at just £165+VAT we believe it's incredible value! buff.ly/3Lk5XEw #zero2hero
As I finish up on a contract with Bloom & Wild, I can't help but feel a little sad, but it has been a fantastic experience to work with a company that truly delights customers and one that genuinely cares about our environment. If you haven't ordered fl…lnkd.in/eBHetYjy
Hands up if AI and/or ChatGPT has come into conversation at least once this week? Everyone is talking about it; some are uber-excited, others quite concerned. From a Customer Service/Experience point-of-view, the opportunities are HUGE! Find out more buff.ly/3VaoAiS
Take a step back and remember: Your customers are not numbers or metrics, but individuals with actual lives, families, dreams, and goals. If you don't remember that, there's no way to create a great customer experience for them.
Magic CX is not. Magical, it is! #customerexperience
Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
CX-Excellence / Micha.. @CxExcellence
3K Followers 3K Following #CCXP | #CX | Voice of Customer #VOC | #Complaint Management | Customer Journey Mapping #CJM | #Speaker & #Panel #Moderator | #Training
Stephanie Thum, Ph.D... @stephaniethum
23K Followers 20K Following Founder @PracticalCX®. Commissioned author @Sage_Publishing. @LinkedIn Top #CX Voice. 🖤💛 Steelers! Tweets are mine.
Rod Mitchell @CXBunited
1K Followers 1K Following
James Gingerich #B2B .. @jamesvgingerich
144K Followers 122K Following #DigitalTransformation #Cloud #ContentServices #Manufacturing #Robotics #Automation #HealthTech #InsurTech #FinTech #BigData #IoT #IIoT #History #FutureOfWork
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Debbie Szumylo @DebbieSzumylo
6K Followers 3K Following #CX #CustExp #EX. Smart & sassy. ♥ my family (human and furry). Mom of 2. Me time = sports junkie, wine, craft beer. Opinions are mine.
Annette Franz, CCXP @annettefranz
26K Followers 16K Following CEO @CXJourney Inc. | #CX Coach, #KeynoteSpeaker, #Author | Official Member @ForbesCoaches | #culture #leadership #employeeexperience #customerexperience
Sudha Bhat, CCXP @sudhbhat
3K Followers 3K Following CX Strategy | Customer Analytics Professional |Fanatical about Driving Customer Experience |Ardent Traveler & Reader| Stop your mental muddle- Life is Bliss
Stacy Sherman ~ #Doin.. @stacysherman
2K Followers 1K Following Helping companies 2X income from existing customers & maximize referrals via Heart & Science™ Model ➤Speaker➤Advisor➤Award-Winning #CX Podcaster
Neal Dlin @NealDlin
890 Followers 881 Following Human Experience | Founder @ https://t.co/YZDtzDnjEL | Speaker | CX | EX | Founder of https://t.co/vX8Fcin5ne | Amateur Theatre Producer & Performer
Aileen Day, CCXP 🤘 @AilsDay
2K Followers 2K Following 📣 of #CEHX | Listener | #CX Author - Advisor - Speaker | Twitch Affiliate | Sage Publications CX Case Study Series Editor |🎙 Host of 'The Value Driven Brand'
🇺🇦Evan Kirstel .. @EvanKirstel
362K Followers 322K Following Tech influencer, contentcreator/Industry Expert w/550K Social followers focused on Enterprise 💻 Cloud ☁️5G 📡AI 🤖Telecom ☎️ CX 🔑 Cyber https://t.co/OtwbCuhoMX
Uglioni Gregorio @cxgoalkeeper
345 Followers 474 Following Transforming Business Into Human Centric Powerhouses Achieving Superior Financial Results: CX Goalkeeper Podcast Host, Keynote Speaker
Roy Atkinson @RoyAtkinson
17K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO | Speaker who posts about customer focus (#custserv #cx); #ITSM, #IT and #tech - posts are my own.
Tanuj Diwan, Co-Found.. @tanujdiwan
2K Followers 1K Following Managing Director @SurveySensum | #CX Enthusiast | #VoiceofCustomer | Work with Automotive, Insurance & Healthcare Sectors to Improve Customer Satisfaction
Dr. Luke Soon @mentalmarketer
2K Followers 1K Following Author: Genesis 👉🏻👈🏻: Human Experience #HX in the Age of Artificial Intelligence #AI 👨 🤝 🤖 = 🌎 🚀 🌌. Opinions 100% my own.
Zena @jones_zena60
295 Followers 3K Following
Adinor Puplampu @puplampu_adinor
317 Followers 2K Following Human Centred Design, Digital Transformation, Governance
Fairyellow @fairyellow_corp
474 Followers 4K Following Empowering businesses to go greener with transparent eco-ratings.
AvenueCX @AvenueCX
413 Followers 713 Following AvenueCX is a content strategy company that is here to help you advance your content experience. Owned and operated by @kpnichols and @RebeccaDeclares.
3Sixty Insights @3SixtyInsights
2K Followers 5K Following Our goal, as a research and advisory firm, is to help our community understand and navigate the continually evolving buying processes in enterprise software.
Gareth Pritchard @gareth_capetown
2K Followers 2K Following CMO of CapeBPO in Cape Town - out to create 15,000 + jobs in BPO. https://t.co/4YsgHwkEw4 Views all my own
Catherine Dubreil @Catherine_Dul
587 Followers 360 Following You have to have high hopes for something great for yourself before you can do it.
Nick Payab @univoipinc
30 Followers 82 Following
Mellissah Smith | Fou.. @marketingeyeaus
50K Followers 49K Following Mellissah Smith : entrepreneur | marketer | editor | #AImarketing | #AI | Top 100 Influencer | Tech founder | #AdobeInsider | Fan: SAP/Oracle/Mitel/Atlassian
Neal Schaffer | ニ�.. @NealSchaffer
225K Followers 29K Following Fractional CMO | digital / social media / content / influencer marketing leader helping you build and grow your brand | Click the link for my newsletter 👇
Linda003 @Linda0001002323
20 Followers 353 Following Hello, my name is Linda, I am 37 years old and single, I'm from South Korea and I'm currently to live in Miami, USA
blueapple @theblueapple
405 Followers 468 Following
Brad Hempstead @BradHempstead
112 Followers 520 Following
buybankservice @HoseenRobin
41 Followers 173 Following Welcome to our banking service, where excellence meets convenience. We provide all types of banking services that hide your privacy for making payments.
Angie W @angiew3812
2K Followers 600 Following I am from Singapore and currently a single name limited partner. Came here to meet more knowledgeable people. I enjoy golf, fitness, food, etc.
I am ☘️ANIMO☘�.. @AgnesAnimo
211 Followers 387 Following Jesus is Lord 👑 I Pan Africanist I Helping Businesses Grow Online Presence I Customer Experience Expert I CX Coach & Trainer 🇺🇬
Hugh Jackman's Bigges.. @HughBigges73486
185 Followers 539 Following If you're a die-hard Hugh Jackmant fan, LIKE our twitter!
Jamie Whitty @Jamesewhitty
173 Followers 528 Following #CustomerExperience, #CCaaS, #IVA, #CX,#Analytics #sportsdad #Musicfan #CXJourneyMapping #Mindfulness #AI
Jason Bargent @JasonBargent
3K Followers 5K Following Chief Revenue Officer - CRO. Driving all aspects of growth with high performance sales and marketing teams
Vladislava Dolmat @iam_vlada_
287 Followers 1K Following CEO / Head of Product at @comparecarrier | Logistics Marketing Expert | Lead Generation Authority #DigitalMarketing #B2B
Jacqueline Supra-Tied.. @JakiSupra
53 Followers 383 Following Living a fabulous lifestyle in the Hawkes Bay and owner of an amazing art school
Bret Butterfield @Butterbret90
435 Followers 2K Following Help Companies, Acquire, Retain and Optimize Customers via Live agent and Technology
KnowingCX @KnowingCX
25 Followers 87 Following Helping owners craft exceptional customer experiences like your business depends on it.
KSP Health @KSPHealth
38 Followers 152 Following KSP Health, Pediatric and Pediatric subspecialty services are offered for children in Kansas and abroad offer 24/7 services via telemedicine. Co
Simplified CX @SimplifiedCX
3K Followers 3K Following We share insights on how you can grow your business by improving the experience of every stakeholder in the customer journey.
Kevin Falvey @kfalvey
945 Followers 2K Following Biz Processes = Biz Growth... Fractional COO / Esq (CX, EX, ERP, BPO) Kaizen 🖥🤖📈🙌🏻
Savvy @savvyshopperr
364 Followers 3K Following
retain @RunRetain
43 Followers 778 Following The renewal & expansion software for growth focused customer teams.
Mauricio Dulon @mdulon
145 Followers 153 Following Customer Experience | CX |Customer Experience Management | Digital Transformation | Author, Consultant, Professor
Steve Dennis @StevenPDennis
19K Followers 5K Following Strategy consultant. Board advisor. Keynote speaker. Podcast host. Bestselling author. My new book--"Leaders Leap"--will be published April 23rd.
Birdmorning Solutions.. @BirdMorning19
1K Followers 5K Following Web and mobile app development company | Young Vibe Experienced Minds | IT solutions for your business | Global client base
Spiral @usespiral
125 Followers 81 Following Spiral's mission is to revolutionize the way companies understand their customer.
Martha Dorris @USAGCXGal
1K Followers 877 Following Retired fed govt turned Customer Experience Evangelist Founder of @DorrisConsultng, @STTCAwards & @ThePSLA 🎙️ Host of The CX Tipping Point Podcast NAPA Fellow
Customer Management P.. @CMPUpdates
72 Followers 222 Following The present and future of Customer Experience lives here. Host, @custcontactweek + @cmpinnovation
Elinor Stutz @smoothsale
57K Followers 56K Following Smooth Sale: Inspirational Speaker, Evergreen International Best-Selling Author, Blogger, and A Top 1% Influencer noted by Kred.
Odin CX Consultancy @cx_odin
262 Followers 2K Following From enhancing and streamlining internal processes to creating easy feel good touch points, we enhance the full journey your customers have with your business
Executive Recruit @Exec_Recruit
10K Followers 9K Following Executive Search - Finding the needle in the haystack - Part of the Exec Recruit Group #recruitment #csuite #leadership #search https://t.co/wGCMznrPNp
Shahzaib Shahzaib @JakShahzaib
2 Followers 32 Following #TechSupport | Software Eng. | Gen AI | #EdTech | #CX
Carol @carol35sutton
305 Followers 3K Following
OnRelay @OnRelay
1K Followers 4K Following OnRelay is a company phone system built for mobile workers #Mobile #Business #Phone
Sabine VanderLinden @SabineVdL
41K Followers 16K Following 🔮 Activate Innovation Ecosystems | 🚀 CEO @AlchemyCrewLtd |🎙 Top 50 Podcast #ScoutingforGrowth |💡Tech Ambassador | #Tech #AI #WomeninTech #FoW #Branding
Margaret @bell_margaret45
120 Followers 3K Following
ROI4CIO @ROI4CIO
2K Followers 5K Following #ROI4CIO is a #B2B platform for #IT managers, vendors and suppliers of #software and services
Tracy Gallegos @GallegosTr39431
108 Followers 3K Following
Sajib Deb Nath | Soci.. @Sajibnathbdd
256 Followers 1K Following 🧧A @Google Certified Marketer 📰Latest Update on #DigitalMarketingTrends 🙌Helping to Brand 💌Dm me for any kind of help. 💻social media manager #seo Expert
Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
CX-Excellence / Micha.. @CxExcellence
3K Followers 3K Following #CCXP | #CX | Voice of Customer #VOC | #Complaint Management | Customer Journey Mapping #CJM | #Speaker & #Panel #Moderator | #Training
Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM
Stephanie Thum, Ph.D... @stephaniethum
23K Followers 20K Following Founder @PracticalCX®. Commissioned author @Sage_Publishing. @LinkedIn Top #CX Voice. 🖤💛 Steelers! Tweets are mine.
Rod Mitchell @CXBunited
1K Followers 1K Following
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Debbie Szumylo @DebbieSzumylo
6K Followers 3K Following #CX #CustExp #EX. Smart & sassy. ♥ my family (human and furry). Mom of 2. Me time = sports junkie, wine, craft beer. Opinions are mine.
Annette Franz, CCXP @annettefranz
26K Followers 16K Following CEO @CXJourney Inc. | #CX Coach, #KeynoteSpeaker, #Author | Official Member @ForbesCoaches | #culture #leadership #employeeexperience #customerexperience
Sudha Bhat, CCXP @sudhbhat
3K Followers 3K Following CX Strategy | Customer Analytics Professional |Fanatical about Driving Customer Experience |Ardent Traveler & Reader| Stop your mental muddle- Life is Bliss
Stacy Sherman ~ #Doin.. @stacysherman
2K Followers 1K Following Helping companies 2X income from existing customers & maximize referrals via Heart & Science™ Model ➤Speaker➤Advisor➤Award-Winning #CX Podcaster
Neal Dlin @NealDlin
890 Followers 881 Following Human Experience | Founder @ https://t.co/YZDtzDnjEL | Speaker | CX | EX | Founder of https://t.co/vX8Fcin5ne | Amateur Theatre Producer & Performer
Aileen Day, CCXP 🤘 @AilsDay
2K Followers 2K Following 📣 of #CEHX | Listener | #CX Author - Advisor - Speaker | Twitch Affiliate | Sage Publications CX Case Study Series Editor |🎙 Host of 'The Value Driven Brand'
🇺🇦Evan Kirstel .. @EvanKirstel
362K Followers 322K Following Tech influencer, contentcreator/Industry Expert w/550K Social followers focused on Enterprise 💻 Cloud ☁️5G 📡AI 🤖Telecom ☎️ CX 🔑 Cyber https://t.co/OtwbCuhoMX
Uglioni Gregorio @cxgoalkeeper
345 Followers 474 Following Transforming Business Into Human Centric Powerhouses Achieving Superior Financial Results: CX Goalkeeper Podcast Host, Keynote Speaker
Roy Atkinson @RoyAtkinson
17K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO | Speaker who posts about customer focus (#custserv #cx); #ITSM, #IT and #tech - posts are my own.
Tanuj Diwan, Co-Found.. @tanujdiwan
2K Followers 1K Following Managing Director @SurveySensum | #CX Enthusiast | #VoiceofCustomer | Work with Automotive, Insurance & Healthcare Sectors to Improve Customer Satisfaction
Dr. Luke Soon @mentalmarketer
2K Followers 1K Following Author: Genesis 👉🏻👈🏻: Human Experience #HX in the Age of Artificial Intelligence #AI 👨 🤝 🤖 = 🌎 🚀 🌌. Opinions 100% my own.
AvenueCX @AvenueCX
413 Followers 713 Following AvenueCX is a content strategy company that is here to help you advance your content experience. Owned and operated by @kpnichols and @RebeccaDeclares.
Kirstie Allsopp @KirstieMAllsopp
433K Followers 2K Following Tyranny is the deliberate removal of nuance. Albert Maysles.🥤🍿🚮 #Summerborn
Mauricio Dulon @mdulon
145 Followers 153 Following Customer Experience | CX |Customer Experience Management | Digital Transformation | Author, Consultant, Professor
memorybears.co.uk @thememorybears
560 Followers 3K Following The UK’s original Memory Bears. Uniquely & beautifully hand crafted from loved ones clothes, that give memories that will last a lifetime.
Yulia Navalnaya @yulia_navalnaya
369K Followers 1 Following
Spiral @usespiral
125 Followers 81 Following Spiral's mission is to revolutionize the way companies understand their customer.
The Seale Arms Dartmo.. @Seale_Arms
5 Followers 0 Following The Seale Arms offers amazing quality food and drink at highly reasonable prices. Six beautiful period letting rooms complete The Seale Arms.
Odin CX Consultancy @cx_odin
262 Followers 2K Following From enhancing and streamlining internal processes to creating easy feel good touch points, we enhance the full journey your customers have with your business
Punch @punchpubs
4K Followers 409 Following We are patrons of the local, whatever shape it takes. Together with amazing Publicans, we create hubs of the community, where everyone is welcome.
Dawn Bowden @Dawn_Bowden
10K Followers 2K Following Welsh Labour & Co-op Member of Senedd Merthyr Tydfil & Rhymney and Minister for Social Care, but personal tweeting. Ministerial at @WGHealthandCare
Alex Murphy CX @robocop_for_cx
101 Followers 337 Following Businesses succeed when they walk the line between hating their customers and building loyalty. I specialize in chatbots & customer data platforms #UX #CX #VoC
Chris Maconi @chrismaconi
502 Followers 417 Following Improve business outcomes with journey orchestration | Ex-Qualtrics, ex-startups (3x acquired), ex-IBM | Product x Engineering x Experience
Suzanne Huber @SuzyHuber
10K Followers 7K Following Business Growth Strategist | Client Acquisition | Writer | Innovator | Helping smart people grow their businesses. Book a 📞 https://t.co/1wZhd085rc
Lynn Baker @LynnBakerCX
280 Followers 364 Following Customer Experience Specialist (CXS) / Chair Judge - International CX Awards 2022 / Designer The Customer Journey Game
Age Cymru @AgeCymru
15K Followers 4K Following We’re Age Cymru, the national Charity for older people. We’re here when we’re needed the most. Age Cymru yw'r elusen genedlaethol i bobl hŷn yng Nghymru a rydyn
Cristina Fritz Gomez @CristinaFritz
3K Followers 5K Following #Sap #CX #Salesforce #CRM #Commerce #DigitalTransformation #UserExperience #IngenieroCivil #Informática #Usach #ColoColo #Valdivia
Gino D'Acampo @Ginofantastico
1.8M Followers 460 Following Gino D’Acampo Enquiries : [email protected] //// https://t.co/pblURsUFK5
Jeremy Miles @Jeremy_Miles
13K Followers 4K Following Welsh Labour/Co-operative MS for Neath, AS Llafur Cymru/Cyd-weithredol Castell-nedd.
Which? @WhichUK
127K Followers 6K Following Which? is the UK’s consumer champion, here to make life simpler, fairer and safer for everyone.
Barb Grant @mychangementor
21 Followers 65 Following 🤝Change management mentor. 📘Author Amazon #1 bestseller Change Management that Sticks. 😻Making change fun and functional. Thirty years delivery experience.🚀
Michael McMillan @mikecmcmillan
2K Followers 633 Following CEO, and Professional Speaker || Optimize Sales with the latest Customer Journey, Customer Experience, and Business Development strategies
Beth Cufee @cfeedbackcom
251 Followers 559 Following Giving life to https://t.co/0rBHfexoh5 - Helping startups to capture real time customer feedback to find out what to build next and share it with those who care.
Ariana Bucio @AriBucio
893 Followers 905 Following Advanced Tech. Ph.D. & Master+Cybernetics Engineer+STEAM+SDI+Security+IT Consultant+ITSM+Auditor+CX+EX+Best Practices+Geek+Swimmer+...+n=AriBucio;n=1,2,3,..
Karthik @kv_karthik
663 Followers 1K Following Account Ops at @PathFactory | Ex-@Zoominfo | Co-founded @LoopReality | Dog Person | Views are Personal
Joe Everett @JoeEverett01
352 Followers 207 Following Writer, Dog Dad, Behavioral Analyst, Business Strategist & Marketing Cynic. Follow my articles at https://t.co/Nbj04HFFD7
John Leh @JohnLeh
10K Followers 10K Following CEO/Lead Analyst https://t.co/QYzttLsdn7 (@TalentedLearn). #Learning #tech consultant/blogger focused on extended enterprise. Love literature, lifelong learning
Beybin Esen @beybinesen
5K Followers 2K Following Entrepreneur and strategist. Sings blues and jazz 🎶 #500Strong 💪 I Consumer Insights | COO, @kimola101
caerphillymine1 @CaerphillyMCC
462 Followers 459 Following Caerphilly Miners' Centre for the Community Canolfan Glowyr Caerffili ar gyfer y Gymuned Watford Road, Caerphilly CF83 1BJ
Caerphilly Artisan Ma.. @farmers_artisan
154 Followers 142 Following
SurveyStance - Custom.. @SurveyStance
107 Followers 178 Following SurveyStance provides Customer Feedback platform. Feedback Kiosks / OneClick Feedback. High Response Rates! https://t.co/sisStzDJrg
David Kahn @davidkahnphd
44K Followers 31K Following CHRO | Speaker | Author of “Cape, Spandex, Briefcase: Leadership Lessons from Superheroes” — https://t.co/FIA4wmKV32
CX Wheel @cxwheel
967 Followers 419 Following 🎯 Put customers at the center ➡️ 🚀Grow your business 📕 Amazon: https://t.co/2sULaJAZOE 💎 Biweekly CX Book Gems: https://t.co/rOi3gIaOqA
Shane A Jackson @txwinefan
282 Followers 820 Following Contact Center Consultant - Workforce Optimization
Todd Vecca @ToddVecca
69 Followers 117 Following CX Thought leader, Speaker, Writer, Pod Cast host, with some Comedy/Improv mixed in. Passionate about making people and businesses better than they imagined.
Volodymyr Zelenskyy /.. @ZelenskyyUa
7.4M Followers 1 Following President of Ukraine / Президент України
LeaderLive @leaderlive
29K Followers 2K Following News, sport and more from The Leader, covering Wrexham and Flintshire in North Wales https://t.co/Cqoq0jYSsP
Wales & West Housing @WWHA
9K Followers 485 Following Award-winning Welsh housing provider proud to be making a difference to people's lives, homes and communities. This account: Mon-Fri 9am-5pm #makingadifference
Natasha MS @natasghar
9K Followers 5K Following Conservative Regional Member of the Welsh Parliament for South East Wales. Shadow Minister for Transport & Technology. Named as BBC 's 100 women of 2021.
Matthew Evans MBE @matthewevansnpt
5K Followers 2K Following Former Mayor, Leader, now Opposition Leader Newport City #Tory white wine lover, private account. #Conservative #Newport 🇬🇧🏴
A Way With Words Cymr.. @aled_job
8K Followers 5K Following Writer, Social Influencer,Mor o feddyliau o hyd. 4 book bilingual Ghostwriter: building a story sharing personal brand.👇
Jane Dodds AS/MS 🔶.. @DoddsJane
11K Followers 2K Following Leader of @WelshLibDems | MS for Mid & West Wales | Arweinydd Dem Rhydd Cymru | AS Canolbarth a Gorllewin Cymru | Promoted by the Welsh Liberal Democrats.
Welsh Rugby Union �.. @WelshRugbyUnion
539K Followers 2K Following Undeb Rygbi Cymru 🏴 #WelshRugby
Ben @ What’s CEXy @bmc_consulting
381 Followers 416 Following I publish 10 stats on #CX & #EX every Friday
Dr Adrian Burden @apburden
5K Followers 4K Following Tech #entrepreneur & #STEM advocate | Author #StartToExit & #InspiringOutsideTheBox | Founder @festivalofinnov | CEO @BlockMarkTech | Wears #PiJacket
Hafod Housing @HafodHousing
5K Followers 803 Following We're a not-for-profit social landlord managing over 4,500 homes across south Wales. #caringforthefuture with @HafodCare. Here to help Mon – Fri 8.30am - 4.30pm
Tai Pawb @TaiPawb
5K Followers 2K Following Tai Pawb promotes equality and social justice in housing. We imagine a Wales where everyone has the right to a good home. Tweets by the Tai Pawb team.
cxservice360 @service360blog
2K Followers 3K Following We're committed to promoting customer centricity. Connect with us on Instagram: @cxservice360 #CX #CustomerService
Caerphilly Homes @yourccbchomes
930 Followers 598 Following Transforming homes, lives and communities.
Play Wales @PlayWales
8K Followers 3K Following Play Wales is the national charity for children's play. Twitter Cymraeg: @ChwaraeCymru
John Walter @jpswalter
181 Followers 481 Following Working at the intersection of customer support, outsourcing, and AI.
Well, the land of #brand strategy is breathtakingly quiet at the moment. Two big scheduled projects suddenly on hold and an awful lot of tumbleweed. First time I've ever experienced anything like this since in more than a decade of consultancy. Anyone else?
Fearless in Devotion…. RISING TO PROMOTION! 🔴⚪️ #WxmAFC
In customer experience, unlike a library, we don't benefit from collecting feedback and shelving it; we thrive when we actively engage with it to drive positive change. Learn how to harness its power in this episode of Experience Action: experienceinvestigators.com/take-action/ex…
If you are not getting the right talent; whether that be, skills, will/behaviour, quality, quantity, diversity to your job advertisements, and or through your recruitment partners, then stop, please stop, listing all these essential and desirable skills on your job orders
What are the best customer feedback questions to ask? It should be all about key moments. Let's look at seven key moments that might occur in your customer's journey — and seven #feedback questions to ask with each one. bit.ly/3jy37iK?utm_ca…
diginomica.com/how-positive-e… via @diginomica Everyone wants to deliver an outstanding #customerexperience, but it cannot happen w/o delivering a great #employeexperience first. Consumers are increasingly conscious of the way companies treat their employees. #opportunity #autonomy
Sausage McMuffin serves a purpose in the world, but simple things are transformed by great ingredients Local butchers has opened a shop in @FfosCaerffili - so alongside @thebabhaus et al - you can pick up some great things to cook at home So exciting to see this in Caerphilly
Ooh this sounds like a lovely role ❤️
Have a strong track record of media relations and positive high-profile coverage in Wales? If you have a good understanding of Welsh politics, culture and current affairs too, we'd love to hear from you! brnw.ch/recriwtio_recr…
People do not just buy products or services; they invest in experiences. Prioritize #CustomerExperience to stand out, act on feedback, reorganize internally, align metrics, amplify efforts, and fix inconsistencies. experienceinvestigators.com/CX-leadership-…
Every business is unique, and so are your customers. That's why we don't do one-size-fits-all. Our experts tailor your customer feedback surveys to fit like a glove, capturing the essence of what you need to know. Tailored insights for strategic growth! 🎯 #BespokeSurveys #CX
Empathy prompts can help #CustomerServiceAgents respond with #Empathy in specific situations. Just like strong habits build better outcomes, having the right tools can help employees feel prepared & ready for that next interaction. Learn more: bit.ly/3kiAbi1?utm_ca… #CX #EX
What's the secret recipe for creating a customer-focused company culture and delivering wow moments in every interaction? I joined Melissa Wood at @EtechGS to discuss customer centricity, CX, and more. Check it out! youtu.be/eeKyilETJGI?si… #customerservice #customercentricity
Whether it's a service or product, ordering from a company brings anxiety—will it meet expectations? We worry about delivery, care, and support. Discover how to ease these concerns for your clients or customers on this podcast episode! > bit.ly/49Zm9X4
🚀 SMEs, boost revenue & cut staff churn by empowering your customer-facing teams with top-notch training!🌟 At Customer Start, we're all about crafting bespoke solutions that transform customer relationships and drive success.📈 #CustomerExperience #CustomerSatisfaction #SMEs
When organizations improve employee satisfaction, they also improve customer satisfaction. In our live session with the @ExpInv community this Friday, we'll look at ways you can align the customer and employee experience for greater success. Join us here: bit.ly/4cix9Aa
ServiceMark is an independent accreditation recognising your commitment to excellent service. Join our upcoming webinar with Terri Wollard, from Cosmos & Avalon Waterways, to gain comprehensive insights into the nuances of ServiceMark accreditation 👇 hubs.ly/Q02pvzD70
Morning! Did you know I was also an author? My lil' collection of poems inspired by the world of #customerservice has a lovely foreword by the equally lovely @reallorraine 💕 amzn.to/37fOk42 #WorldBookDay2024 #WorldBookDay
Feeling like a number narrator in your #CX role? CX employees are spending a lot of their time on 'Data Collection and Analysis' and 'Internal Meetings'. Does this ring true for you? 📊
Do we need this now or do we need this?? #makekindnessthenorm #randomactsofkindnessday
Trends for United States
You might like
