Paul Tessier @PaulTessier_cx
Passionate about Speech Analytics | Customer Experience Enthusiast | All views are my own | #custexp #custserv #cx #cxo #cctr #speechanalytics #analytics ca.linkedin.com/in/paultessier1 Toronto, Ontario Joined May 2013-
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Insights from #EnterpriseConnect: How #CX and #EX Integration Can Boost Your Business #Outcomes | @Verint #AI #CXAutomation #Automation #Data #BehavioralData #Insights #OpenPlatform #ROI #NoSilosrobert #Verint infl.tv/n4L3
Selling outcomes, not #tech: @cxtodaynews spotlights how @Verint flipped the script | @suehussverint #AI #Data #OpenPlatform #ROI #Outcomes #Bots #Flexibility #CX #CXAutomation #Verint infl.tv/n4EO
Honored to receive recognition from @BigAwards for the @Verint Open CCaaS Platform! Our innovation is transforming how global brands build trust and foster loyalty. Here's to leading the way with #CXAutomation! #Verint infl.tv/n4EN
Say goodbye to scheduling headaches! @ValoirView explains how @Verint’s TimeFlex Bot is redefining schedule management in the contact center. #Verint infl.tv/n4EL
Proud to be among the winners of the #CXAwards24! @Verint Open Platform wins Best Use of #AI and commendation for its #IVA for Best Conversational Intelligence Solution. Redefining customer experience with AI and #automation. Learn more! #CX #Verint infl.tv/n3OL
Elevating the journey with #AI. Find out how @Verint is transforming #customerengagement in the transportation sector, as highlighted in @destinationCRM. Learn how! #Verint infl.tv/n25k
Selling outcomes, not tech: how @Verint flipped the script since launching its Open CCaaS Platform and specialized #bot strategy less than one year ago. Check it out via @cxtodaynews! #AI #CXautomation #data #Verint infl.tv/n25j
All the ways you can serve a #survey—learn how to get the #feedback your business needs to thrive | @Verint #VoC #CustomerFeedback #surveys #Flexibility #CX #CXAutomation #Verint infl.tv/n25h
What could #OneWorkforce do for you? @CapitecBankSA Triples Online Lending Team’s Sales Volume with @Verint | @rslamoureux #Banks #Finserv #Forecasting #Scheduling #Branch #RetailBanking #OpenPlatform #WFM #Flexibility #CX #CXAutomation #Verint infl.tv/n2PO
Good news! @Verint’s Data Hub is now available as an integration with @Webex Contact Center, where customers will be able to enhance customer engagement across every area of the business. Learn more! #data #CXautomation #AI #Verint infl.tv/n2uH
Happy April Fools’ Day! Today’s @Verint blog does some wishful thinking—a bot for everything #Bots #OpenPlatform #CXAutomation #CX #AI #Automation #Digital #Data #MoreCaffeine #Verint infl.tv/n19a
Join @Verint speakers in April—Harnessing the Power of #AI and #CXAutomation for Winning Results + more! #OpenPlatform #CX #Automation #Innovation #ROI #Data #Retention #Collaboration #LearningIn2024 infl.tv/n1x6
.@Verint joins the @CRN Partner Program Guide, a key resource for #IT decision makers in search of the best vendor partners to meet their technology needs. #Verint #CX #Innovation infl.tv/n1iH
Join @Verint in Orlando September 23-25 for #Engage24! #OpenPlatform #Bots #Analytics #Cloud #CXAutomation #DigitalTransformation #CX #AI #BehavioralData #Automation #Digital #ROI #Verint infl.tv/n0WU
News! Are You Truly #Omnichannel? #OpenPlatform #CXAutomation #ROI #Retention #CX #Bots #Frictionless #AI #Automation #Digital #CustomerJourneys infl.tv/n0tM
Good news! @Verint continues to excel globally, achieving top customer satisfaction scores in the latest @DMGConsultLLC Enterprise Workforce Engagement Management Product and Market Report. #Verint infl.tv/nZAH
Proud to be listed among KMWorld's 100 Companies That Matter in Knowledge Management 2024! #Verint #KMWorld100 #AI #customerengagement #CX infl.tv/nZAF
Exciting news! @TMCcustomer names @Verint TimeFlex Bot a Product of the Year winner! Proud to empower contact center agents with flexible schedules when life happens, while balancing business and customer needs. #Verint infl.tv/nZAC
Proud moment: @Verint Da Vinci AI wins Best Intelligent Agent category at the Business Intelligence AI Excellence Awards, solidifying its #AI leadership in the industry and paving the way for future advancements in intelligent agent technology. #Verint infl.tv/nZAA
Conversational #AI in life sciences and healthcare is a game-changer. @Verint’s @Tapan_Patel explains how AI-driven solutions are enhancing patient care while ensuring compliance. #Verint infl.tv/nZAz
🇺🇦Evan Kirstel .. @EvanKirstel
362K Followers 322K Following Tech influencer, contentcreator/Industry Expert w/550K Social followers focused on Enterprise 💻 Cloud ☁️5G 📡AI 🤖Telecom ☎️ CX 🔑 Cyber https://t.co/OtwbCuhoMX
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
LeslieO @LeslieO
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Marsha Collier @MarshaCollier
229K Followers 71K Following Over 1 Million 📚 sold: Author: Android, Social Media, eBay, Customer Service, #Technology Pundit 🎙️KFIAM640 podcast/#CustServ @NASASocial #CES Top Influencer
Lisa J. Martin🦋 @LisaLisajm5
793 Followers 483 Following Five9 Partner Events are my work jam. Music, foodie, social 🦋. Thoughts & tweets are my own. #PartnerPowered #MusicRocksMySoul
Five9 @Five9
15K Followers 11K Following Five9 strives to bring joy to customers, agents, and your bottom line. Learn about our cloud contact center services, omnichannel, AI, and more: https://t.co/ltYUYvXqdX
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James Gingerich #B2B .. @jamesvgingerich
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Rod Mitchell @CXBunited
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CX Update @CXupdate
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Jacob Shields @jacobshields20
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Likeik CX, tools & pe.. @LikeikCX
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I am ☘️ANIMO☘�.. @AgnesAnimo
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🇺🇦Evan Kirstel .. @EvanKirstel
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Jeremy Watkin @jtwatkin
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LeslieO @LeslieO
6K Followers 6K Following Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.
Blair Pleasant @blairplez
13K Followers 1K Following unified communications & collaboration and contact center industry analyst & consultant, Beatles freak, mom, wine lover. Mastodon: @[email protected]
Dave Michels @DaveMichels
47K Followers 40K Following Founder of TalkingPointz. Enterprise Comms Pro. TalkingPointz Insider Report. #CX #UCaaS @NoJitter Want to converse? Find me on LI.
Marsha Collier @MarshaCollier
229K Followers 71K Following Over 1 Million 📚 sold: Author: Android, Social Media, eBay, Customer Service, #Technology Pundit 🎙️KFIAM640 podcast/#CustServ @NASASocial #CES Top Influencer
Sheila McGee-Smith @McGeeSmith
15K Followers 2K Following Contact center/enterprise communications industry analyst. NYC born and bred, concrete jungle where dreams are made of.
Lisa J. Martin🦋 @LisaLisajm5
793 Followers 483 Following Five9 Partner Events are my work jam. Music, foodie, social 🦋. Thoughts & tweets are my own. #PartnerPowered #MusicRocksMySoul
Five9 @Five9
15K Followers 11K Following Five9 strives to bring joy to customers, agents, and your bottom line. Learn about our cloud contact center services, omnichannel, AI, and more: https://t.co/ltYUYvXqdX
Verint @Verint
8K Followers 908 Following A pure-play customer engagement company helping the world’s most iconic brands build enduring customer relationships by connecting work, data, & experiences.
Ronald van Loon @Ronald_vanLoon
326K Followers 171K Following Helping AI driven companies generate value•Top10Influencer #AI #BigData #DataScience #IoT #MachineLearning #Analytics #Cloud
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Dan Miller @dnm54
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10K Followers 5K Following Co-founder & CEO @DataGrail | Columnist @VentureBeat @FastCompany @Forbes | Advisor @Chorus_ai @Outreach_io @SignOnSite #CyberSecurity #Privacy #AI #Marketing
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2.3M Followers 522 Following The more you fck around, the more you find out. Turn on Notifications 🔔 sub for $1 🫡 follow backup : @fafo_tv2
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200 Followers 508 Following Interested in the intersection between arts and sciences – supporting cross disciplinary collaboration - VP GTM, @Verint
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129 Followers 203 Following Just a @Forrester Analyst thinking about the intersection of humans and AI in the contact center …oh, and probably dogs 🐶 // my views are my own
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11K Followers 12K Following Chief Marketing Officer (CMO) sharing fun things and interests. #cmo #b2b #b2c #fintech #investor #ecommerce #strategy #data #realestate #chiefmarketingofficer
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Philosophy PR + Marke.. @prgirl9495
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Chris Taylor @christaylorcx
296 Followers 497 Following VP of Customer Ops @Tyk_io | Supporting critical API Infrastructure & delighting users in B2B tech | Customer Success, Experience, Support Remote work advocate
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144K Followers 116K Following International Keynote Speaker on Emotional Intelligence for Extraordinary Leadership, Teams, and Sales. #Inspire #Greatness #Author #Golfer
American Entrepreneur.. @AmeriEntre_ship
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882 Followers 2K Following Specialized in Omnichannel Contact Centers and Customer Experience; highly interested in social media and (web) design. Geek dad.
Ville Henttonen 🌍�.. @villehenttonen
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Duncan Ledger @DuncLedger
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Monica Trivedi @csmonicatrivedi
432 Followers 631 Following Global CS Exec at JLL Technologies |FFC Board Member| Mom of twin boys |Barre fitness enthusiast | Views are my own. #CustomerSuccess@PaulTessier_cx @VerintSusanne @Verint @KMWorld Congratulations
Beyond excited fo r a week at #Engage23 connecting with customers and colleagues to discuss @Verint’s exciting #openccaas vision! Let’s do this!
After a great day at @salesforce World Tour NYC, the #Five9 Team is jamming out with @theroots! 🎶 #PartnerPowered @Staceyecolesd @lisalank
Did he go Too Far? or Not Far Enough? Dude had Multiple Opportunities to just Walk Away...
We are only two weeks away from auditions, and we’re looking for hardworking and dedicated athletes of all gender identities, to join our Cheer and Dance Team for our 10th season!! Join us on March 25th & 26th at Place D’Orleans for auditions! Don’t forget to register!!
@seakobi @cuevas27 Check out my new kicks! Had to get new ones since our colors changed. These will make their trade show debut at @enterprisecon 🙂
Congratulations to @Verint's John Bourne who was named to the @CRN Channel Chiefs list, which honors executives who drive the channel's success and evangelize the importance of partnerships. ow.ly/GoAP50MLKfQ #CRNChannelChiefs #customerengagement #leadership #excellence
What an amazing day with the @Verint Sales Team. We are #StrongerTogether and looking forward to our continued success in 2023 #LetsGo #PartnerPowered with @DougDopita @ButterbaughJake @Nick_E_Delis
We are #StrongerTogether. #Five9 is a proud sponsor of this year's virtial @Verint SKO! #PartnerPowered
Stronger Together @Five9 SKO Safe Travels to all all Five9 teams and our partners. Thank you to our amazing sponsors #PartnerPowered at @Bellagio #Five9SKO #LetsGo #sundayvibes
BACK-TO-BACK! 20X GOLDEN! 🇨🇦🥇 #WorldJuniors
You know it’s freakin cold outside when your front inside door looks like this
Here at Verint we have so much to be grateful for this year, from our hardworking employees to our dedicated partners and incredible customers. We hope you enjoy a happy and delicious Thanksgiving holiday!
Sat in on several of the webinars today, and found them extremely helpful with a lot of new ideas and info. Thanks Verint for this informative update. lnkd.in/efDr_QpB
Always great to see you @blairplez! You get the next #Five9Boa. @Zoom #Zoomtopia2022 @Five9 @laurasmackey @GenefaMurphy @Staceyecolesd
Engage22 Encore = Your 2023 strategy solved. Join me at this can't-miss @Verint virtual #CX event to learn about elevating digital CX, improving #customersatisfaction & #employeesatisfaction, and ensuring quality across channels. See what's in store! infl.tv/lsJT
For the fourth year running @Verint #AI and #analytics solutions achieved the highest scores in all 27 vendor and product ratings categories according to the latest @DMGConsultLLC Interaction Analytics Product and Market Report. ow.ly/eX3M50L93ag
New blog! Outsourcer improves #backoffice #EmployeeEngagement + morale with @Verint—how’s the morale in your back office? bit.ly/3fRKLK4 #Productivity #CX #Efficiency #Training #OperationalVisibility #Coaching #Retention
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