Kustomer @kustomer
Fast, personalized, and efficient #customerservice for growing businesses. Request Live Demo: https://t.co/aJofdgFvSW kustomer.com New York, USA Joined October 2015-
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New episode of @the_juicepod is out! Jess spoke to Madison Must - Sr. Member Experience Manager @sundaysfordogs. They discuss how to build a loyalty program 💓 , why brand's struggle with retention, and how AI is helping CX teams! 🎧 Listen here: shorturl.at/fwEG7
Let AI chatbots take care of Tier 1 tasks so you can free up your CX team to focus on something bigger! Get ready for this week's episode of @the_juicepod
Influencer 101 class with the one and only @sarah_grosz of @Allbirds! Listen to this episode of The Juice open.spotify.com/show/4tnwpAjas…
Customer experience makes your brand STAND out and go VIRAL! 👍 In 2023 a Delta flight attendant went viral after going above and beyond to comfort a nervous passenger, sitting in the aisle of the aircraft, explaining every sound and bump and even holding the passenger’s hand to…
This is why we love AI!!! As @DataDavidATX says, you should really check out this Beekman AI Skin Analysis tool Listen to @the_juicepod full interview here open.spotify.com/show/4tnwpAjas…
What does it take to run an incredible omnichannel beauty business? Just ask @DataDavidATX, the Chief Digital Officer of Beekman 1802. Tune into this episode of @the_juicepod by listening here juice.kustomer.com
So, about that new branding we dropped recently... 🤔 Yep, we saw the reactions – some thumbs up, some head scratches. But guess what? It was all part of our April Fools'! Our team couldn't resist a bit of fun this year. Our beloved Kusty mascot isn't going anywhere… don’t…
We're doing a lot over here at Kustomer. We released a new product and also rebranded to celebrate Thoughts? We're pretty excited about it!
Customer success and customer support are two different things Discover the difference by tuning into this episode of @the_juicepod Apple: shorturl.at/lS149 Spotify: shorturl.at/gABMV YT: shorturl.at/yDWX9
Ready for the latest episode of @the_juicepod? We're talking to Customer Success Manager Corey Walker on success v. support, product strategy, and lots more! Click here to listen! juice.kustomer.com
Ready to meet the experts that can teach you all about KIQ Agent Assist and how your agents can leverage it to increase efficiency by 65%? Join us for a webinar on April 4th from 1 - 2PM EST! More details here: kustomer.com/kiq-agent-assi…
We did something pretty cool 🙂 Check out our newest product KIQ Agent Assist and discover how to increase agent efficiency by 65% kustomer.com/product/kiq-ag…
Ever heard of omnichannel flexibility & meeting your customers where they're at?! That's what we're about at Kustomer! Check out this full episode of @the_juicepod where Jess interviews Head Copywriter at @DrSquatchSoapCo open.spotify.com/show/4tnwpAjas…
How can brands can increase CSAT by up to 17% and enhance agent efficiency by up to 65%? By using KIQ Agent Assist! Learn more about our brand new product by clicking that link! kustomer.com/blog/introduci…
Don't sleep on brand voice! Hear it from the copy doctor himself! Listen to the head copywriter of @DrSquatchSoapCo drop some wisdom on @the_juicepod! Tune into this episode here 🎧 Apple: shorturl.at/lS149 Spotify: shorturl.at/gABMV YT: shorturl.at/yDWX9
Are you ready to be WOWED? Join our webinar on April 4th at 1PM ET to learn about our latest product, KIQ Agent Assist! RSVP here kustomer.com/kiq-agent-assi…
We got a doc on the @the_juicepod @justjessssss is chatting w/ the head copywriter at @DrSquatchSoapCo! Tune into this episode here 🎧 Apple: shorturl.at/lS149 Spotify: shorturl.at/gABMV YT: shorturl.at/yDWX9
Did you hear? We did something pretty cool. Meet KIQ Agent Assist, our newest product. Find out more by clicking here kustomer.com/blog/introduci…
What do you prefer text-based or creative emails? This Thursday tune into new episode of @the_juicepod where @justjessssss chats with @DrSquatchSoapCo copywriter Scott Wicken!
Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!Coronado 'Porch' Lind.. @howardlindzon
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14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobMJulio Servan @julioservan
4K Followers 3K Following Senior Product Designer at Kustomer, @Meta's spin-off in Generative AI / Leave it better than you found it / BJJ 🥋 / Brooklyn ↔️ BarcelonaEd Sim @edsim
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207 Followers 2K Following Miata In pursuit of this mission, we create t-shirts that are not just great EVs, but the best t-shirts period. We are productive and infinitely scalableRay @RayDiamond420
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17 Followers 71 Following As a student of the latest trends in tech, I’m passionate about learning how the world around us is changing each day for the better.Rob Bingham @onlyrobbingham
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110 Followers 2K FollowingLance Willett @simpledream
4K Followers 2K Following Build on strengths to deliver software people love. Product leader and GM for high-growth, consumer-grade SaaS. México-born, Arizona based.🌵Michael @ UpStackifie.. @michael_upstack
526 Followers 1K Following CEO @UpStackified | Helping @Shopify & @ShopifyPlus DTC brands trust their tracking data again.Kyle Bigley @kylebigley
3K Followers 818 Following CEO @TxtCart (bootstrapped 0 → $100K MRR in 3 years) | Help DTC brands increase abandonment revenue & make more money with conversational SMSJoanne Surleti @joanne8407
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22 Followers 2K FollowingNachoNacho @getnachonacho
1K Followers 3K Following B2B SaaS + Services Marketplace powered by Fintech and AI. Manage, Discover, and get Discounts on SaaS and services (up to 30% lifetime).Jess Cervellon @justjessssss
2K Followers 466 Following CX & Marketing Fractional Wizard for Creator & Influencer Brands | Host of @the_juicepod | prev @feastablesAdem Ogunc @ademogu
358 Followers 1K Following Co-founder at Well Woven. We're designing and manufacturing rugs for retail. Spreading rug joy with #RugHappy.Nick Kennedy @NickGoob
124 Followers 509 Following Co-founder at @giftnote 🎁 Shopify App - Beautiful Gift messages sent via Klaviyo & SMS when gifts arrive at the doorstep (and gift cards/ store credit)Tim Birkhofer @TimBirkhofer
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106 Followers 660 FollowingShep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!TechCrunch @TechCrunch
10.3M Followers 460 Following Technology news and analysis with a focus on founders and startup teams. Got a tip? https://t.co/J0WxnZxSRYNate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️Eli Weiss @eliweisss
27K Followers 498 Following VP Retention Advocacy @Yotpo. Building the Future of Customer Retention. 👨💻 Prev @jonesroadbeauty @drinkOLIPOP. NEWSIE: https://t.co/0J5ayusFEG 🗞️Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobMNate Rosen @RosenZone
10K Followers 3K Following Your snack sommelier 🛒 – check out my weekly newsletter on all things commerce and CPGBill Quiseng @billquiseng
26K Followers 621 Following Award-winning #CustomerService expert, keynote speaker. Follow me for #custserv #custexp #cx https://t.co/9N4XMlceeQ https://t.co/ONsxerWbDu…Michael @ UpStackifie.. @michael_upstack
526 Followers 1K Following CEO @UpStackified | Helping @Shopify & @ShopifyPlus DTC brands trust their tracking data again.Kyle Bigley @kylebigley
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11K Followers 611 Following Experience luxury in the heart of the Hawaiian Islands. #WaldorfMomentAllivet @Allivet
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15 Followers 0 Followingwaterdrop® @drink_waterdrop
34K Followers 44 Following If you landed here, you probably need to #DrinkMoreWater.Everlane @Everlane
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3K Followers 99 Following Want to see us play video games? Of course you do: @oats_gamingUnique Vintage @uniquevintage
25K Followers 6K Following ✨Joyful vintage inspired clothing for every body (XS-5X) ✨Female founded and operated ✨Small runs designed in LA ✨ Follow us on IG @uniquevintageHIPPEAS @hippeas_snacks
9K Followers 684 Following Changing snacking for the better, one pea at a time! 🌱 Non-GMO, Gluten Free, Vegan & packed with Far Out Flavor ✌️🚀Threyda @threyda
2K Followers 103 Following Threyda is an art collective based in Denver, Colorado specializing in psychedelic and abstract Fine Art & ApparelFreshPrep Foods 🍎 @FreshPrepFoods
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29K Followers 7K Following Providing innovative, high-quality products that give you the comfort and confidence to be the real you, everyday.Boatsetter @boatsetter
3K Followers 383 Following Rent the boat. Own the moment. Boatsetter is the world's leading boat rental communityRetail Reinvented @retailreinvent
296 Followers 824 Following Retail Reinvented provides managed remote-first e-commerce department solutions to global brands.Golf Locker @GolfLocker
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2K Followers 81 Following The Official Twitter Page of Mountain Mike's Pizza 🍕 Home of the legendary crispy, curly pepperoni. 250+ locations across the Western U.S. and growing!Goli Nutrition @GoliNutrition
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130 Followers 469 Following 🏡 📸 🚁📽 Real estate photography. Changing the way selling real estate looksKrave Mart @KraveMart
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3 Followers 2 FollowingReformation @Reformation
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71 Followers 50 Following Mira - The 1st FDA and CE registered comprehensive women’s health monitoring platform with 99% of accuracyDr. Barbara Sturm @DrBarbaraSturm
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107 Followers 124 Following Creating a best-in-class workplace in a work from anywhere world.Pura @pura
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1K Followers 930 Following Rent the bike. Own the city. Buzzbike is a hassle-free way to explore London one month at a time.Terra Kaffe @TerraKaffe
625 Followers 30 Following Better coffee, by design. Posts by Travis Kelce will be signed “-TK”ThriftBooks @ThriftBooks
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30K Followers 1K Following The Silence in Black and White 🥀 Behind The Tears (Acoustic Tour), April 25 - May 14. Tickets & VIP ON SALE NOW.Lashify @lashify
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6K Followers 72 Following A new philosophy of skincare developed by Hailey Bieber.This TikTok video is exactly why I love what i'm building at Express Checkout. I've been developing this theory that more and more people are interested in CPG, retail, consumer brands....simply how it all works. Look at the success of Shark Tank for example! And historically,…
Excited to announce a new cutting-edge AI product at @kustomer – KIQ Customer Assist featuring AI Responses powered by multiple engines, including OpenAI's ChatGPT, delivering smart responses fast for customers. bit.ly/4a43CJv
So much fun at SheInnovates event today hosted at @Shopify New York! 💕 #networking
We’re so excited to be sponsoring the SheInnovates event in New York City today! As a primarily female-led and run company, we couldn’t be prouder to support this group of awesome women who are pushing the boundaries of DTC, everyday.
Hosting a leaders in the mobile app ecosystem dinner in NYC in April - who should I invite? Co host @herreraevel @JanaeR64 @mfg @jimpayne @hermanyang @nihalmehta
Sat down with @bryan_johnson, Founder of Blueprint, @KernelCo, @osfund and @braintree. We spoke about biographies and genius, zeroth-principles-thinking, AI and foundational technologies, living forever, free will, learning how to swim, and what makes life worth living. 00:00…
Ran into the amazing @BarbaraCorcoran at the airport! We mostly were praising @thats_a_moret
Love my @Bose speaker from #Five9 partner @kustomer! #PartnerPowered at #CPExpo. @nancyblanchard thinking of you!
I triple dog dare you!! If the original post on this thread gets 100 retweets you gotta get “Personalization and Customization” tattooed on you 😂 What do you say??? @justjessssss
Ya know....I WOULD get "personalization and customization" tattooed on me if someone double dared me enough. ;) Thanks @paulchambers I heart you too bud!
Unlock powerful revenue and marketing growth with the A to Z of Prive’s integrations (As of March 2024): → @Apple Pay: Digital payments → @attentiveHQ: SMS marketing → @AuthorizeNet: Digital payments → @braintree: Digital payments → @brijforbrands: QR code digital…
Some of my friends are hosting a fantastic women-only event this month! 🔥 SheInnovates 🗓️ 3/27 📍 @Shopify NYC Brought to you by Nicole, @justjessssss, & Dillon. Keynotes, workshops, breakout sessions, etc. (Sponsored by @Yotpo + some others!) sheinnovates.splashthat.com
The deadliest combo is high EQ person that understands data... @kustomer do you agree cuz @justjessssss knows it! Love this episode of The Juice with Cati Brunell-Brutman (CX Manager @glossier) Listen to the full ep. here: juice.kustomer.com Rate, review, & subscribe!
T-minus 1 week until the biggest food & beverage trade show! And I'll be boots on the ground!! If you're going to #ExpoWest let me know in the comments! I would love to say hi!
@justjessssss @glossier @kustomer Listen here juice.kustomer.com Spotify shorturl.at/sBGT2 Apple shorturl.at/chyFJ YouTube shorturl.at/uLSX6
Lola (@mylolatweet) - feminine and reproductive care products made by women with you in mind. Lola Tech Stack Highlights: 🔁 @recharge - Subscription Program 📧 @klaviyo - Email Marketing 😃 @smilerewards - Loyalty 🌟 @Yotpo - Product Reviews 🔥 @hotjar - User Heatmaps ❤️…
10 jobs in 1 min (watch video for full list) 💸@KivaDickinson Summer Associate 🤖@siena_ai Dir. of CS cc @LisaPopovici 🐝@beehiiv for CS specialist 🪩@maxwellsocial F&B manager cc @dlitwak 💍@Zola UX writer ...and more!
Finally. No more long-winded blog posts, book summaries or "thought leader" BS. The first DTC newsletter with no fluff. Just actionable insights in a digestible format.