Livework São Paulo @liveworkSP
Consultoria global de Design de Serviço liveworkstudio.com.br Sao Paulo, Brazil Joined January 2010-
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Mais uma história, como muitas que vemos todos os dias, de empresas que deixam seus serviços (e clientes) à deriva. Investem tanto em Marketing, para obter clientes, mas os abandonam quando mais precisam...
Mais uma história, como muitas que vemos todos os dias, de empresas que deixam seus serviços (e clientes) à deriva. Investem tanto em Marketing, para obter clientes, mas os abandonam quando mais precisam...
Em comemoração ao nosso aniversário de 10 anos no Brasil, escolhemos alguns cases entre os mais de 180 projetos que realizamos, para exemplificar 10 formas de como o Design de Serviço pode ajudar organizações de todos os tamanhos. liveworkstudio.com.br/10-formas-do-d…
Separei algumas de minhas palestras em uma playlist no YouTube. #servicedesign #designthinking bit.ly/2X4T0br
Did you know we are having the 5th anniversary of SDN's Service Design Award? Learn more about it and submit your project by June 7, 2019. #servicedesign service-design-network.org/headlines/serv…
As always @marziaarico rocked the show! 🤘👏 Can't get enough? Her slides are right here 👇 liveworkstudio.com/collections/do… Establishing a #servicedesign practice in large organisations. #doers2019 #doersconf @doersconf
Marcas preocupadas com a customer experience não tem medo de transparência, na verdade, elas querem ser transparentes, pois sabem que, somente assim, poderão enxergar seus problemas e melhorar cada vez mais: liveworkstudio.com.br/customer-exper…
Todo esforço do Design aponta para o futuro pois, obviamente, é impossível projetar algo para o passado. Quando se procura solucionar uma situação, essa resposta inevitavelmente tomará vida no futuro. Design do futuro ou do "futuro das coisas" é uma redundância.
Aprender a olhar para o ambiente de trabalho como uma experiência que pode sempre ser melhorada é transformador para as organizações e seus colaboradores. Vem se reinventar e fazer parte do RH do futuro também! Aproveite para fazer sua inscrição no preço do primes no link da bio.
Uma maneira rápida de levar ao mercado inovações de serviços baixo risco: unindo a experiência do cliente com o ágil. #article #servicedesignsprint #cx #agile #innovation bit.ly/2sBhRT8
Em tempos de transparência total, acreditamos que existe uma maneira diferente de pensar nossa relação com dados.
Em tempos de transparência total, acreditamos que existe uma maneira diferente de pensar nossa relação com dados.
A experiência inicial influencia como os clientes enxergam sua organização e determina como será o relacionamento com ela. Entenda: bit.ly/Início_Perfeito #CRM #ServiceDesign #Inovação #CustomerExperience
Qual a relação entre Biomimética, a Pulga D'Água e o Processo de Inovação? Leia o artigo escrito pelo Liveworker Esley Henrique e entenda: bit.ly/Biomimética_In… #Inovação #Biomimética #ServiceDesign #Livework #DesigndeServiço
Entenda como as pessoas agrupam experiências em suas vidas e como isso pode te ajudar a criar melhores serviços para seus clientes: bit.ly/2k9ivpp #ServiceDesign #Inovação #CustomerExperience #Livework #DesigndeServiço
4 segredos para inovar com sucesso aplicando o Design de Serviço Leia: bit.ly/2AG5TJE #CustomerExperience #CX #DesigndeServiço #ServiceDesign #Inovação #Livework
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