Lotus Themes, authorized Zendesk partner for Guide @lotusthemes
Forget about boring default template for Zendesk Guide and get a modern theme that is easy to use & modify. Create a custom-made help center with unique design. lotusthemes.com Joined March 2016-
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🎧 On the first episode of the Conversations With Zendesk podcast: zdsk.co/3MxIRv5 👀 What: Key ways your customer service org can leverage AI effectively 👋 Who: Zendesk SVP of Global Customer Advocacy + @jaredasks, VP of CX at @Kajabi
Give your @Zendesk help center a professional look with Flatrock, a modern and highly customizable theme. It's also optimized for mobile. Upgrade your customer support experience with Flatrock today! #zendesktheme #zendesk lotusthemes.com/products/zende…
Babe wake up, @KenJee_DS and @NicoleinMadison are breaking down #ZendeskRelate 2023.
Messaging is becoming a go-to channel for customer communication. 💬 📱 Here's 9 tips on how to make the most of it: zdsk.co/43AkAfu
Benefits of knowledge-centered support (KCS) for customer service: ✅faster issue resolution, ✅efficiency, ✅reduced customer effort, ✅satisfaction, ✅team collaboration. Check out the article! #customerservice #knowledgecenteredsupport #kcs lotusthemes.com/blogs/trends-a…
☀️ Shine a light on AI and next-level customer experience at #ZendeskRelate 2023. 😎 Don't miss it: zdsk.co/41e38M9
Read how @OneDayOnlycoza has reduced support tickets with a data-driven approach to the @Zendesk help center and a new design: lotusthemes.com/pages/onedayon… #zendesk #helpcenter
🌌 Secure your virtual seatbelt and experience the future of Zendesk AI: zdsk.co/FutureOfAI Let's connect and brainstorm 🧠 ⛈️ on the latest and greatest in customer experience at #ZendeskRelate 2023.
"[Mink] theme was what we were looking for. Plenty of customization and easy to set up how we wanted. I highly recommend it for anybody looking to have their pages super customizable and brandable." Oscar Espinoza, LemonEdge Read more reviews on @Zendesk zendesk.com/marketplace/pa…
It's that time of the year again! 🎉 The International Customer Experience Awards™️ '23 are now open for entries. See how you can join this fantastic event and showcase your #CX practices. 👇 cxm.co.uk/the-2023-editi…
📢Are you curious about what other businesses are doing to organize their @Zendesk help center and improve their customer experience? Look no further than Lotus Themes' comprehensive survey results. Download now at lotusthemes.com/pages/organizi… #zendesk #helpcenter #customerservice
🎨Designing a @Zendesk help center is a complex process that requires a thorough understanding of your customer needs and business goals. And this is exactly what we've done with @Motive_inc's team: helpcenter.gomotive.com/hc/en-us #Zendesk #Zendeskdesign
Moving into a new year usually always indicates a #freshstart with new ideas about how to successfully spend the next 12 months. @Zendesk has summed up 5 immersive #CXtrends to watch for in the upcoming year. Read the full article here 👇 bit.ly/40GYAhq
Customers deserve a better experience🤩 So do the agents👩💻 Our partner @lotusthemes agrees. Check out their white paper “Saving Costs and Support Agents. A deep dive into self-service help centers.” 👉 tymeshift.link/3inMecG #customerexperience #cx #zendesk
Santa 🎅 probably has the largest client base in the world. This guy is smart and super kind to his customers 👧👦 (and his support elves 🧝♀️) — he uses @Zendesk and leverages his #helpcenter with @lotusthemes. Merry Christmas to all! 🎄 #merrychristmas #xmas #santa #cx
Stop scrolling! 📱 Take a pause and look at that stylish and natural #Scandinavianminimalism of the @Zendesk Braden #theme for the @nokia WiFi #HelpCenter! lotusthemes.com/products/brade…
«Without a self-service portal, your agents will be forced to field questions and deal with issues that could’ve been easily resolved by the customer on their own». (с) @Zendesk #zendesk #cxquotes #businessquotes #inspiration #cx #cxchampions
Even big companies make mistakes 😱 We are sure you won't with those tips&tricks 👉 cutt.ly/Y0tJfa9 #helpcenter #ux #tips #cx #supportportal #supportteam
Sherlock🕵️ had an order in his mind, as well as Mrs. Hudson 🧹 in the house. Don't make a mess, take care of your customers with well organized #helpcenter for @Zendesk. lotusthemes.com/collections/ze…
Here they are! 💥 Insights for 2023 #CX by worldly known expert @StevenVanBelleghem. Don't miss to watch cutt.ly/B0tSyw5 #customerexperience #trends2023
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🎧 On the first episode of the Conversations With Zendesk podcast: zdsk.co/3MxIRv5 👀 What: Key ways your customer service org can leverage AI effectively 👋 Who: Zendesk SVP of Global Customer Advocacy + @jaredasks, VP of CX at @Kajabi
📢 Attention all #SMBs! Have you considered the benefits of #AI for your #customer-facing teams? 📕 In this #ebook, we explore how to start unlocking the value of AI for #sales, support, or service team.👇 aircall.io/guides/ai-in-c… #SmallBusiness #customerExperience #Productivity
If empathy is what makes us human, then artificial empathy helps us deliver richer, more personal customer experiences at scale. 🧠 Learn more: zdsk.co/3AVFuZj 👀 See it live at #ZendeskRelate 2023: zdsk.co/42oxRGz
I'm emceeing @Zendesk Relate next week and moderating our mid-day panel all about putting customers first. You can still join us in person - apply to attend here: event.zendesk.com/zendeskrelate2… #Zendesk #Relate
Thanks so much @dgingiss for these snaps from the @AriseVSInc event yesterday! 😂 Seems like it must be an important topic...and it WAS! Employee advocacy. Such an important building block of #CX!
Babe wake up, @KenJee_DS and @NicoleinMadison are breaking down #ZendeskRelate 2023.
Messaging is becoming a go-to channel for customer communication. 💬 📱 Here's 9 tips on how to make the most of it: zdsk.co/43AkAfu
Hat stack engage. 💂🎩⛑️ Vegas bound baby. Excited to hang with @RichWilder434 @justinmrobbins and the amazing @AriseVSInc team for @CallContactUS!
A topic that comes up very often in the #HR community is dealing with #burnout. Taking on more than you can chew is a huge cause of it and why it's so important to #empower your people to know their limits and communicate their struggles. Great infographic, @fosslien.👇
If you say yes too easily, here’s a helpful decision-making framework for the next time someone asks you to take on a low-priority task. 🙃
Blair Redfern and Ken Hudson, the heads of @SpaceshipAU #customersupport & operations, share how they're using Aircall's connected business #phonesystem to improve their #customerexperience, from call tagging to #voicemail and call recording. aircall.io/customer-stori…
☀️ Shine a light on AI and next-level customer experience at #ZendeskRelate 2023. 😎 Don't miss it: zdsk.co/41e38M9
Establishing key differentiators will surely help you adapt your #CX strategy better. But how to do that? Make sure to find out in @CivicaUK's latest report! cxm.co.uk/cxm-resource/g… #compaintmanagement #innovation
I’m BLUE (Da Ba Dee) 🎶😝💙 Having so much fun at @CxForums Atlanta!
🌎 The Zendesk Global Impact Report is here: zdsk.co/3Le2dpt Learn how we're staying committed to our environmental, social, and governance efforts.
🌌 Secure your virtual seatbelt and experience the future of Zendesk AI: zdsk.co/FutureOfAI Let's connect and brainstorm 🧠 ⛈️ on the latest and greatest in customer experience at #ZendeskRelate 2023.
The power of gratitude in the workplace ow.ly/866n50NH3MG via @thomsonreuters #gratitude #appreciation #wellbeing It's so easy and satisfying to simply say "thank you".
Looking forward to #ITWebfutureCX next week! See you on there.
Discover what new technologies might mean for empowering consumers and businesses in the future. Register for ITWeb Future of CX Executive Breakfast today. #ITWebFutureCX bit.ly/3z2udp0 @JuliaAhlfeldt
Looking forward to speaking about #VideoEnhancedDialogicAssessment tomorrow 17:30 BST @GoReact #ReActionVirtual. Free registration.
#ReActionVirtual starts tomorrow—and you can still register to join us at no cost. Don’t miss your chance to attend virtual sessions with #HigherEd and #K12 thought leaders, educators, and technologists. hubs.li/Q01KYz4B0