@Homebase_help tell your customer services to stop hanging up on people just cause they’re trying to cancel an order!
@nickwilde88 We are so sorry about this , please advise how can we help you.
@Homebase_help Sort out the issue that I replied to 3/4 days ago, or complete the orders that are placed online, or tell them to stop hanging up, or hurry up processing refunds! No wonder so many stores had to shut
@nickwilde88 Hi we are really sorry to hear this, I have cancelled and refunded the order for you
@Homebase_help Still waiting on the refund, any chance of getting the money back ASAP
@nickwilde88 Hi, I'm so sorry this hasn't reached you yet. I have sent an email to the payments team to confirm this for us. I am very sorry for the inconvenience caused.