Ravi Ganga @sameer_ravi
Global citizen living in the US, loving husband and father, crazy about food, poetry, technology and #cxm #crm #custserv :-) Houston, TX Joined June 2009-
Tweets1K
-
Followers753
-
Following1K
-
Likes814
Just got a call from @GM. The senior advisor says Battery is only covered for the first 12 months. Upon digging further she directed me to page 12 of limited warranty manual that points to keyless entry battery. She had a hard time relating to Motor Battery.
Just got a call from @GM. The senior advisor says Battery is only covered for the first 12 months. Upon digging further she directed me to page 12 of limited warranty manual that points to keyless entry battery. She had a hard time relating to Motor Battery.
0
0
0
0
0
Thrilled about this announcement!
A9 Irrespective of whether you are rebuilding your reputation or not, always aim to exceed customer's #custserv expectation.
A8 There is no guarantee but it is important core values of #custserv are visited and the org rallies behind its employees and customers
A7 No, it is an opportunity to reassess overall customer experience & #custserv. Branding is a child of that exercise
A6Not necessarily - it is more important 2 keep the holistic #custserv experience in context while potentially reversing one or more reasons
A5 Extremely important, as long as the right questions are asked and the feedback is tied backed to business strategy #custserv
A4 Does that mean the reputation was damaged? #custserv
A3Need for an apology is proportional to extent of (potential) damage. Its the sincerity of apology with sound action that matters #custserv
By the way tweeting after a long time - is #tweetdeck still the recommended tool #custserv ?
A2 Yes. Continued trust and a differentiating #custserv to serve and expand the brand is paramount.
Glad to be part of #custserv chat again! You folks are awesome!
A1 Inability to understand the customer expectations and a lack of #custserv as a business differentiator
Ravi Ganga retweeted
Why #APIs matter - as #bigdata & #AI grows, integration for #infosec & #ROI become more of a focus [#datascience #IoT #industry40]
Ravi Ganga retweeted
We're in. How about you, @amazon and @Google? #NuggsForCarter
We're in. How about you, @amazon and @Google? #NuggsForCarter
Ravi Ganga retweeted
Apple Watch 2 Rumors: Leaked Images Hint At Wearable's Long Life W 334 mAh Battery buff.ly/2bLO8PH #Wearable
Ravi Ganga retweeted
How Amazon Adapted Its Business Model to India ✔ Mom & Pop stores are partners not competitors via @HarvardBiz bit.ly/2aFkqtI
RobertaNora @0AqBfaLpaehMZA4
7 Followers 744 Following
Oukujalh @Oukujalh7553
7 Followers 927 Following
Eudora Wisoky @EWisoky97186
32 Followers 2K Following
Pough @PoughJAq
6 Followers 750 Following
AfraWilcox @f78FTlG4RFJqWp
67 Followers 7K Following
Thiteer @ThiteerBRHIGel
43 Followers 5K Following
TristaCollins @0zCcxHYpr6pu6N
66 Followers 7K Following
DominicDierser @eBh5Lf37NP8wD
21 Followers 2K Following
Thoutesm @thoutesm42637
70 Followers 7K Following
Cothot @Cothot173939
114 Followers 7K Following
Bu_tia7 @BTia790089
61 Followers 5K Following
Deapsou @deapsou54700
50 Followers 4K Following
Pierce @theaseson66038
16 Followers 2K Following A person's greatest bankruptcy is despair, and his greatest asset is hope.
Sheri @sheri_chung26
365 Followers 3K Following
Brenda @gonzalez66brend
317 Followers 3K Following
SurveyVista @SurveyVista
166 Followers 3K Following 100% native Salesforce solution that enables organizations to collect, integrate, understand, and act on data gathered through surveys, forms and quizzes.
Growth Hacking Briefl... @GrowthHack_b
3K Followers 5K Following A Growth Hacking community with less noise & more quality on @briefly_tldr.
joe costello @joedat128
98 Followers 628 Following widowed after 34 years by an awesome woman, I have 4 amazing grown kids and 6 wonderful grand KIDS...TO QUOTE JOE WALSH~ LIFE'S BEEN GOOD TO ME ...(so far)!!
VesuvITas @VesuvITas
674 Followers 3K Following We LISTEN, LEAD, and DESIGN optimized Customer Experiences. * CX * Contact Center * Unified Communications * Cloud * Security * Analytics *
Suraj @Suraj53297466
7 Followers 45 Following Let us work on your business to grow you . ~Lead generation ~Sales ~Promotions ~Direct to Customer ~
Ayu kamwana @yusuf_kamwana
28 Followers 264 Following
Raj @Raj170873
19 Followers 209 Following
We Are (Family Found)... @WeAreFamilyFdtn
7K Followers 2K Following We amplify global youth leaders positively changing our planet. 🌍✊ #WeAreFamily #FamilyFound
Beck Roemen @BeckyRoemen
2K Followers 2K Following #Founder of @RedeHealth, #startup enthusiast, #mentalhealth advocate, passionate about #healthcare #innovation & all things #digitalhealth.
ganga@41057 @ganga410571
26 Followers 67 Following
CXPA @CXPA_Assoc
12K Followers 3K Following CXPA is a global non-profit organization for the customer experience profession. CXPA created the Certified Customer Experience Professional (CCXP) designation.
Huw Williams @Realcustomerexp
259 Followers 542 Following Driving CX innovation and digital transformation for global brands. 20+ years leading CX operations and global management consulting roles
Lisa Kelly @lisakelly_kelly
123 Followers 381 Following Customer Experience Champion at Teleperformance. #Contactcentres #customerengagement #CX #Retail #Automation
Vaasudevan @Vaasudevan9
14 Followers 170 Following
Siddartha @Siddart77932195
53 Followers 3K Following
Dan Mac Sweeney 🇮�... @Daftplanet
2K Followers 3K Following 🗣 Dan Mac Sweeney Founder of MonsterKong
CCW Digital @CCW_Digital
10K Followers 9K Following The #1 Customer Contact Community & Online Research Hub serving 150,000+ members globally💡 📨[email protected]
leely @raj47562141
237 Followers 3K Following
Salesforce Sales Clou... @SalesCloud
44K Followers 33K Following Your one-stop-shop for the latest innovations for Sales Cloud, the world's #1 sales platform that helps you close deals faster with AI, data, and CRM.
FreeToHelp @FreeToHelp
226 Followers 729 Following #FreeToHelp is a @JennySueDempsey & @LeslieO project! We want to learn how #custserv orgs can empower frontline agents so they’re truly #FreeToHelp.
Ayush singh rajpoot @Ayushsi19240460
8 Followers 121 Following
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Chip R. Bell @ChipRBell
19K Followers 16K Following Customer Loyalty | Keynote Speaker | Consultant/Trainer | Advocate of Innovative Service | @Forbes Contributor | Author of #CustomerImagination
Star Print Brokers @StarPB
43K Followers 42K Following Book Printing + Custom Options. High-Quality in Asia (NOT CHINA). #printing #publishing #SelfPublishing #writers #books #bookprinting #authors
Docusign @Docusign
151K Followers 24K Following Bringing Agreements to Life Free Trial → https://t.co/7tSk4biqrh → Support: https://t.co/NYAX3dxGnT → System Status: https://t.co/c6TmyOFyEy
CX Network @CX_Network
5K Followers 2K Following The leading community for customer experience and call center professionals. All the resources you need to advance your skills and elevate the customer journey.
Missi @LifeisPoppin
28K Followers 25K Following 📸 Blogging Mom ❤️Brand Ambassador 💻 Jr Developer ✈️Traveler 🧬BRCA1+ 📩 info: [email protected]
Mindtickle @mindtickle
6K Followers 3K Following Revenue leaders trust Mindtickle’s Sales Readiness Platform to identify and drive winning sales rep behaviors. #BeReady
Lenny Rachitsky @lennysan
268K Followers 3K Following Deeply researched product, growth, and career advice | Newsletter: https://t.co/LF0tRFpCeT | Podcast: https://t.co/ZQWNT0iXvJ | Lennybot: https://t.co/TqkCh3hVCa
Raghu @IndiaTales7
320K Followers 494 Following Tweets on Heritage, Travel, Sports, History, Nature and Wildlife.
Andrej Karpathy @karpathy
1.4M Followers 1K Following Building @EurekaLabsAI. Previously Director of AI @ Tesla, founding team @ OpenAI, CS231n/PhD @ Stanford. I like to train large deep neural nets.
David Ghiyam @davidghiyam
4K Followers 87 Following Universal Spiritual Educator Co-Founder @maryruths
Lisa Crosbie #PowerAp... @LisaCrosbie
5K Followers 1K Following YouTuber #PowerApps #PowerPlatform #Dynamics365 #CRM #MicrosoftCopilot. Microsoft MVP and MCT. Tech Evangelist at Barhead Solutions, Australia.
Syed Muzammil Shah @SyedMuzammilOFL
93K Followers 190 Following 8pm Show Host @ExpressNews, Broadcast Journalist, Political Scientist, Free-Thinker, Nietzschean, Philosophy Enthusiast !!
MyCustomer @MyCustomer
13K Followers 5K Following The world's leading resource for customer experience and service professionals
Mumbai Airport @CSMIA_Official
150K Followers 108 Following Welcome to the official page of Chhatrapati Shivaji Maharaj International Airport, Mumbai.
Westpark Tollway @wpark_traffic
833 Followers 0 Following Westpark Tollway Traffic Information From Houston TranStar
City of Fulshear @CityofFulshear
1K Followers 82 Following An agricultural community with a growing commercial district, Fulshear is Fort Bend County's premier community.
Cross Creek Ranch @CCRcommunity
274 Followers 44 Following Explore the convenience of a master-planned community and the authentic, small town atmosphere of Cross Creek Ranch.
Karine Jean-Pierre Ar... @PressSec46
2.1M Followers 486 Following This is an archive of a Biden administration account, maintained by the National Archives and Records Administration.
Vice President Kamala... @VP46Archive
14.6M Followers 6 Following This is an archive of a Biden administration account, maintained by the National Archives and Records Administration.
The Obama Foundation @ObamaFoundation
1.0M Followers 88 Following Our mission is to inspire people to take action, empower them to change their world for the better, and connect them so they can achieve more together.
President Biden Archi... @POTUS46Archive
36.4M Followers 5 Following This is an archive of a Biden administration account, maintained by the National Archives and Records Administration.
Mahua Moitra @MahuaMoitra
938K Followers 5 Following All India Trinamool Congress Member of Parliament Lok Sabha (Krishnanagar) This is my ONLY official account
Stacey Abrams @staceyabrams
2.5M Followers 2K Following Host of #AssemblyRequired. Democracy, DEI, policy, small business & storytelling. Opinions are my own. My new book CODED JUSTICE IS OUT NOW!
Arignar Anna | அற... @annadurai_tn
36K Followers 1 Following Writings & Speeches of Founder, Former CM of Tamilnadu, Champion of Federalism,Language Rights & Self Determination,Dr.C.N.Annadurai, belongs to Dravidian stock
Kissflow @kissflow
7K Followers 2K Following Kissflow is a Low-code platform used by a multitude of Enterprises, Globally. #lowcode #enterprise #SaaS #citizendevelopment #digitaltransformation
Jeff Tiedrich @itsJeffTiedrich
1.1M Followers 117 Following don't blame me, I voted for the email lady
Stephen Merchant @StephenMerchant
610K Followers 360 Following Official Tweets from leggy blonde Stephen Merchant
Osman Samiuddin @OsmanSamiuddin
75K Followers 848 Following Senior Editor, ESPNCricinfo | Author, The Unquiet Ones - A History of Pakistan Cricket | Girl Dad
Ghazala Wahab @ghazalawahab
28K Followers 132 Following Opinionated, but unargumentative. Editor, FORCE. Author, The Hindi Heartland, Born A Muslim, Dragon On Our Doorstep, & The Peacemakers
Texas Division of Eme... @TDEM
58K Followers 1K Following Official Account of the Texas Division of Emergency Management (TDEM). Emergency Preparedness and Disaster Information for Texas. Publisher of @DomesticPrep.
SA @Aravind_SA
57K Followers 1K Following || Madrasi || Stand Up Comedian || 2 shows on Amazon Prime || Leeds United fanatic || Contact - [email protected] ||
Natarajan @Natarajan_91
694K Followers 169 Following Official account of T Natarajan | Professional Cricketer | @BCCI | @SunRisers | @TNCACricket | @TNPremierLeague |
Mama @SriniMaama16
92K Followers 643 Following 360° Sports Entertainment. Hype Machine. Cricket, Tennis, Movies, Music, Pop Culture. Chennai Thoroughbred. Opinions Personal.
Antti Pajunen #Forwar... @anttipajunen
2K Followers 1K Following Microsoft Business Applications MVP, Power Platform Advisor and co-founder at Forward Forever, blogger.
XrmToolBox @XrmToolBox
2K Followers 15 Following XrmToolBox is the daily utility for any Microsoft Dynamics 365 Customer Engagement customizer, administrator or developer
Surreal Abraham Linco... @SurrealALincoln
2K Followers 687 Following 16th President. Railsplitter. Theatergoer. https://t.co/D4jpWbYRfm Buy my book! https://t.co/hwSNe4sEMQ
Michael Moore @MMFlint
5.5M Followers 549 Following Filmmaker. Writer. Citizen. Podcaster. Listen to "The Michael Moore Podcast” on Apple & Spotify. Sign-up for my free newsletter at https://t.co/VALHKq3b3O
Radiolab @Radiolab
238K Followers 1K Following Where deep-dive journalism, storytelling and sound design meet. Hosted by @lmillernpr and @latifnasser. Find us on Mastodon: @[email protected]
Royal Challengers Ben... @RCBTweets
7.5M Followers 575 Following The Official Twitter handle of your favourite IPL and WPL team Royal Challengers Bengaluru.
Dennis @DennisCricket_
482K Followers 2K Following Bloody gora. Biryani is just rice. ☕️ is fantastic
Sir Vivian Richards @ivivianrichards
191K Followers 74 Following The Official Twitter handle of Sir Vivian Richards, Former WI Cricketer, and one of the five Wisden Cricketers of the Century.
Emmanuel Acho @EmmanuelAcho
390K Followers 481 Following If I followed 1, it’d be Jesus|| Creator of @SpeakeasyTlkShw- https://t.co/wZ5aFq7qF6||🇳🇬 🇺🇸|| Inquiries: [email protected]
Chase Support @ChaseSupport
146K Followers 13 Following We are the official customer service team for Chase Bank US! We are here to help M-F 7AM-11PM ET & Sat/Sun 10AM-7PM ET. For Chase UK, tweet @ChaseSupportUK
Chase @Chase
391K Followers 1K Following We're here to help you manage your money today and tomorrow. For customer service, Tweet @ChaseSupport. https://t.co/DeanxLEogq
Faheem Younus, MD @FaheemYounus
455K Followers 268 Following Sharing pandemic and public health tips. Chief of Infectious Diseases. University of Maryland UCH. Noise = Blocked
Dona Sarkar @donasarkar
89K Followers 3K Following 💞Chief Troublemaker for @Microsoft #AI & #Copilot Extensibility + #CopilotLearningHub⚡️Code-blooded beast 🤷🏽♀️@FastCompany Most Productive
Charles Lamanna @clamanna
7K Followers 71 Following President of Business & Industry Copilot at Microsoft, former founder @ MetricsHubTrends for United States
64,3 B posts
105 B posts
17,8 B posts
70,8 B posts
55,6 B posts
2.331 posts
23,2 B posts
18 B posts
1.327 posts
29 B posts
2.285 posts
1.363 posts
10,7 B posts
2.121 posts
81,5 B posts
2.412 posts
7.259 posts
74,9 B posts
33,9 B posts
You might like
Elon Musk
@elonmusk
226.6M Followers
Barack Obama
@BarackObama
130.3M Followers
Cristiano Ronaldo
@Cristiano
115.4M Followers
Donald J. Trump
@realDonaldTrump
109.4M Followers
Justin Bieber
@justinbieber
108.2M Followers
Rihanna
@rihanna
107.1M Followers
Taylor Swift
@taylorswift13
93.2M Followers
NASA
@NASA
88.0M Followers
Lady Gaga
@ladygaga
81.3M Followers
YouTube
@YouTube
78.6M Followers
Kim Kardashian
@KimKardashian
74.2M Followers
The Ellen Show
@EllenDeGeneres
73.2M Followers
X
@X
68.6M Followers
Virat Kohli
@imVkohli
67.8M Followers
Bill Gates
@BillGates
66.3M Followers
Selena Gomez
@selenagomez
64.7M Followers
CNN Breaking News
@cnnbrk
63.7M Followers
Neymar Jr
@neymarjr
63.7M Followers
CNN
@CNN
63.6M Followers
PMO India
@PMOIndia
59.1M Followers