Stefanie @stefthepm

Product Manager @HubSpot | Newsletter: https://t.co/250O3Mw6De | Shipping features, sharing lessons | DMs open for product chat ☕ stefthepm.com 📧 Join free Joined April 2024

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Stefanie @stefthepm

4 weeks ago

✈️ Tomorrow I fly to San Francisco for #INBOUND25. So many of the features my team has built (or partnered on) are rolling out to thousands of new customers this week. Can’t wait for the chaos, the convos, and the customer energy.

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Stefanie @stefthepm

a month ago

Just wrapped the Admin HUG 🙌 Marc gave a great walkthrough of the new Help Desk reports + how AI insights will reshape reporting. I shared updates to help admins empower ICs → the right data, at the right time, to take action faster. Always fun connecting with this crew.

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Stefanie @stefthepm

a month ago

🚨 Tomorrow I’m joining the Helion team to give a sneak peek into some of the reporting betas we’ve been building at HubSpot: 📊 New add-to-dashboard flow 📍 Dashboards in the Sales workspace 🎨 Analytics suite redesign 🏷️ Report list tagging events.hubspot.com/events/details…

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Stefanie @stefthepm

a month ago

Want a quick pre-launch energy boost? 1️⃣ Book a customer call 2️⃣ Prep a handful of open questions 3️⃣ Let the convo flow (off-script is gold) 4️⃣ Share their exact words with your team Customer words carry more weight. Stefthepm.com

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Stefanie @stefthepm

a month ago

“This feature basically saved my life.” That line didn’t come from a call. It came from a CSAT survey after a beta launch. One sentence like that can: 🔥 Boost morale 📊 Build confidence 🔄 Remind the org what impact really looks like Customer quotes > dashboards.

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Stefanie @stefthepm

a month ago

I know a lot of PMs dread customer calls. Coming from a customer-facing background, those convos feel like home base. 1 call can: 🔍 Surface friction you’ll never see in Jira 🚀 Give engineers pride in their work 💡 Hand you a quote that carries the whole org

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Stefanie @stefthepm

a month ago

On a beta call last week, a customer recited my exact vision for dashboards tool back to me. Word for word. Unprompted. Goosebumps. Customer calls aren’t just research they’re great for getting snippets and buy in🚀 Stefthepm.com

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Stefanie @stefthepm

2 months ago

Expectation: You’ll ship the perfect vision 🌟 Reality: You’ll ship a great version missing something 🧩 Perfect is a moving target. What matters: 💡 Solve a real problem 👏 Customers feel the improvement ⏳ Leave space to learn what’s next Stefthepm.com

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Stefanie @stefthepm

2 months ago

Expectation: 2 weeks before launch will be smooth. Reality: This is when the hidden work shows up. 🚧 Dependencies slip ✏️ Copy tweaks pile up 🐛 New bugs emerge Treat it like triage: If it won’t break trust, block usage, or cause chaos… it can wait. Stefthepm.com

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Stefanie @stefthepm

2 months ago

Expectation: The plan will carry us. Reality: The plan is the first thing to break. Big launches aren’t about the perfect doc. They’re about: 🔍 Keeping shared understanding alive 🛡 Knowing what to flex vs protect ⏩ Re-aligning faster than chaos can catch up Link in bio

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Stefanie @stefthepm

2 months ago

Not trying to be that PM posting about AI but I use it every day. Not to replace the work. To do it better. It helps me write faster, think clearer, and stay focused on what matters. Don’t ask “Can AI do this for me?” Ask “How can it make me better at doing the thing?”

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Stefanie @stefthepm

2 months ago

🧠 The best PMs don’t just choose tasks. They choose tradeoffs. Every “yes” costs something: → Team energy → Customer trust → Your credibility The hard part isn’t prioritizing. It’s being okay with letting people down on purpose. New issue dropped: Stefthepm.com

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Stefanie @stefthepm

2 months ago

My go-to roadmap gut check: “If all I did was this, nothing else would matter. So why am I letting anything else matter?” Ruthless clarity > scattered motion. newsletter: stefthepm.com

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Stefanie @stefthepm

2 months ago

We had 3 “#1 priorities” last quarter. The result? – Design got blocked – Eng started late – We shipped the wrong thing We weren’t slow. We just didn’t make the hard call. Here’s what I learned: 📬 stefthepm.com

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Stefanie @stefthepm

2 months ago

I Wasn’t Bad at Prioritizing. I Was Just Bad at Saying No. Early in my PM career, I built prioritization frameworks. What I really needed was a system for saying no. This week Im sharing: ✅ My gut-check filter ✅ The quarter I botched ✅ What I cut to get clarity Link in bio

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Stefanie @stefthepm

2 months ago

The Trap No One Warns You About Most of your ideas will be good. But if you chase them all, your product won’t stall from bad strategy It’ll stall from scattered execution. 💡 Prioritization isn’t about what’s good. It’s about what’s essential. 📬 stefthepm.com

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Stefanie @stefthepm

2 months ago

As much as customer feedback can sting in the moment I actually love getting the tough stuff. Negative feedback is where the real insight lives. It shows where the product falls short and where the next opportunity might be hiding. It’s never fun to hear. But it’s always a gift

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Stefanie @stefthepm

3 months ago

This one looked like the “perfect” sprint on paper: – Aligned priorities – Co-written tickets – Buffer built in And then -it flopped. Tomorrow’s newsletter is about what I learned after the plan fell apart, and the 4-step loop I use now to build momentum anyway.