Founder/CEO @RivoCommerce. Powering retention programs for DTC brands like @HexClad, @kitsch, & @ridgewallet. Bootstrapping to $25M+ ARR in ecom SaaSrivo.io/case-studies/h… Rivo + HexClad case study 👉Joined January 2023
one of the best side effects of building software on top of these models - is that you just wake up one day and things are incrementally better with no extra effort.
2 years ago, me and some friends started a podcast.
It was a direct rip off of All in.
Except we ONLY talked about ecom.
No politics, no world events, just boring ecom operations talk.
NICHE IN
Now that podcast is a real company-
4 full time employees and over REDACTED…
2 years ago, me and some friends started a podcast.
It was a direct rip off of All in.
Except we ONLY talked about ecom.
No politics, no world events, just boring ecom operations talk.
NICHE IN
Now that podcast is a real company-
4 full time employees and over REDACTED…
it is extremely hard to build an ecom SaaS company at $15/pm unless you have insane distribution on a tool EVERY Shopify store needs.
Let's look at the math:
At 1,000 paying customers (which is very hard to do) you have a $180K ARR business and a lot of customers to support.…
It is the best time ever to be building a bootstrapped startup competing with legacy vendors.
We will be making a pricing update this week that will destroy Rivo shareholder value in the short term :-)
could anybody help connect me with someone from @ShopifyDevs team?
we migrated our Shopify flow extensions but have landed in an odd state where one of the migrated names is causing our deployments to be blocked 🫠
much appreciated!
cc @thenuschke
Claude Code took our time to onboard a new engineer from 5 hours down to 5 mins.
We've now got a single command that fires up an interactive setup wizard and handles everything.
ARE YOU READY? I’m (almost) ready!
Today 1–4pm EST, join us for the greatest Black Friday event of the year.
9ops.co/4b7r2j
25+ speakers. 3 keynotes. Trainings for leaders, marketers, and finance. 10 lightning panelists.
Plus, a lifegiving closer.
Last call to hang…
sounds overly simple - but I've found you can fix a lot of the bullshit at your SaaS startup by..
setting the main focus to "improving the product"
Sales, support, marketing, success all become easier.
Real examples:
"We need more reps to manage the ticket backlog" =>
Fix the…
I've seen a MAJOR jump in reliability from Claude Code since implementing Claude Hooks to follow our guardrails.
The models work great tbh - the problem is that without STRICT guardrails enforced by code, you'll end up with trash infiltrating your codebase.
Rawdogging Claude…
Something I just told a founder: Stay as small as you can for as long as you can. People who come to visit your office should always be surprised that such an important company has so few employees.
This is the plan to scale past $25M ARR at Rivo, fully bootstrapped.
1. Ship quality product 10x faster than our competition by using agentic workflows. (Emphasis on quality)
2. Charge fair prices and attempt to provide exceptional support.
3. Hire the best people from the…
This is the plan to scale past $25M ARR at Rivo, fully bootstrapped.
1. Ship quality product 10x faster than our competition by using agentic workflows. (Emphasis on quality)
2. Charge fair prices and attempt to provide exceptional support.
3. Hire the best people from the…
well... may as well do @PostscriptIO too for the day that's in it.
You can now one-click earn points/store credit through Postscript.
No more Shopify Flow or custom implementations.
Everything handled behind the scenes and takes 1 second to check a box.
30+ more features on…
well... may as well do @PostscriptIO too for the day that's in it.
You can now one-click earn points/store credit through Postscript.
No more Shopify Flow or custom implementations.
Everything handled behind the scenes and takes 1 second to check a box.
30+ more features on…
good day to be shipping features.
RIP ropey workarounds to earn points/store credit for subscribing to Klaviyo emails.
one-click will now:
- Automatically create a segment inside of Klaviyo
- Award points/credit to anyone who enters the segment.
Battle tested through Ridge's…
95% of the time, scaling a SaaS company through product market fit is like chewing glass.
The other 5% is for moments like this. An unprompted testimonial from a DTC legend popping up on your timeline.
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