toolsplus @toolsplusapps

📢 Intercom for Jira is moving to Atlassian-hosted infrastructure (aka "Forge")! Get all the details in the Forge migration guide (no immediate action required). We're here if you have any questions. docs.toolsplus.io/atlassian-clou… #atlassian #forge #intercom #jira

We are happy to announce that Intercom for Jira was awarded Atlassian Cloud Fortified status 🎉 This recognizes our ongoing effort to deliver an even more secure and reliable Cloud experience for our customers. atlassian.com/trust/marketpl… #atlassian #intercom #jira #integration

Hello, new settings page! 👋 We cleaned up the settings to make them easier to browse and added a connection status indicator that allows you to see if there is any issue with the existing connection that needs to be addressed.

Intercom for Jira: Linked Intercom conversations are moving from the field group to a collapsible panel on the right-hand side of the issue view. Everything else stays the same. Please let us know if you have any questions or concerns.

Dark mode for Intercom for Jira is here! Have a look at the Atlassian blog on how to get started: community.atlassian.com/t5/Jira-articl… #intercom #jira

We are honored to be promoted to Platinum Atlassian Marketplace Partner. It has been a fantastic journey, and we truly appreciate being part of this ecosystem. We are looking forward to many more years of close partnership to better serve our customers. blog.developer.atlassian.com/july-2022-mark…

Congrats to everyone at @intercom on today's product launch of the new Inbox, Switch, and Surveys! We are proud to have the Jira Cloud app featured in the keynote demo of the new Intercom Inbox 🙌 youtu.be/BEdx_kYiOTQ?t=… Find out more: intercom.com/postnew2022 #Intercom #Jira

🎉 New: You can now export or render linked Intercom conversations ids as a Jira read-only issue field. This also allows you to export this data for downstream reports in third-party systems. #Intercom #Jira docs.toolsplus.io/atlassian-clou…

🎉 We just released a new feature for Intercom for Jira Cloud and the companion Intercom app that allows you to configure a default issue type for issues created from Intercom. Read all about it in the updated docs: docs.toolsplus.io/atlassian-clou… #intercom #jira