Christine Yoon (she/her) @Cyooner

I make products. Currently @helpscout, formerly @hubspot & @BostonGlobe. 🇺🇸🇰🇷🏳️‍🌈 opinions are my own cyooner.medium.com Joined December 2008

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Help Scout @helpscout

2 years ago

Say hello to AI summarize ✨, the first of Help Scout's AI-powered features in beta. With just one click, AI summarize will condense long, back-and-forth email threads into a few bullet points—all in a matter of seconds. Learn more👇 helpscout.com/blog/introduci…

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Michelle Obama @MichelleObama

3 years ago

My thoughts on the Supreme Court's decision to overturn Roe v. Wade.

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Christine Yoon (she/her) @Cyooner

3 years ago

Proud of this major update for customers; folks can now enable a Beacon for their Docs site to make sure every visitor finds an answer. Leverage the power of Beacon with just a few clicks.

Help Scout @helpscout

3 years ago

Proud of this major update for customers; folks can now enable a Beacon for their Docs site to make sure every visitor finds an answer. Leverage the power of Beacon with just a few clicks.

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Christine Yoon (she/her) @Cyooner

4 years ago

A self-service experience that does not feel very good 🙄

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Christine Yoon (she/her) @Cyooner

4 years ago

A missed opportunity to celebrate and highlight Yamini in this headline, one of the best leaders and executives I've ever had the pleasure of working with.

The Boston Globe @BostonGlobe

4 years ago

A missed opportunity to celebrate and highlight Yamini in this headline, one of the best leaders and executives I've ever had the pleasure of working with.

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Christine Yoon (she/her) @Cyooner

4 years ago

A 10am workday start time just feels right

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Christine Yoon (she/her) @Cyooner

4 years ago

Here for this conversation!

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Zuzana Sekerova @sekerova

4 years ago

As our teams are looking to improve the #accessibility of our product I have two questions to the folks out there using #screenreaders: 1) Is there an email client that works particularly well with screen readers? 2) What's your favorite and why?

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Christine Yoon (she/her) @Cyooner

4 years ago

Melinda Gates started at Microsoft as a product manager okaaaayyyy! 👩🏻‍💻

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Byron Woodfork @byronwoodfork

4 years ago

"Systemic Racism got ya down? Leave that shit at home. Don't bring it to work". Or whatever @basecamp said...

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ThinkShout @thinkshout

5 years ago

The most under-appreciated soft skill? Self-compassion. Thanks for the wonderful article, @Cyooner. uxdesign.cc/become-an-earl…

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Christine Yoon (she/her) @Cyooner

5 years ago

I wrote this post to encourage product folks and leaders to be an early adopter of this soft skill. Let's redefine what "high performing" means and looks like.

UX Collective @uxdesigncc

5 years ago

I wrote this post to encourage product folks and leaders to be an early adopter of this soft skill. Let's redefine what "high performing" means and looks like.

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Christine Yoon (she/her) @Cyooner

5 years ago

“Write to people as people. Be respectful with pronouns. Avoid ableism, racism, sexism, and stereotypes.” — @nickdilallo uxdesign.cc/how-to-write-i…

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SEDONA @sedonaprince_

5 years ago

Let me put it on Twitter too cause this needs the attention

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Christine Yoon (she/her) @Cyooner

5 years ago

Are there any upcoming virtual or Boston-area spaces for mourning and solidarity for the AAPI community in response to anti-asian hate and Atlanta hate crimes? #StopAsianHate

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AMY CHYAN | 錢彥霖 @ayl

5 years ago

Help! I'm looking to write a piece about my experience volunteering as a covid vaccine translator for seniors that mostly live alone in Toronto's low income community housing. I want to show the BARRIERS. Op-Ed or other option? Any leads, contacts, RTs? Please + TY! 🙏