Francesca @Francescaera

Wales, United Kingdom Joined November 2011

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162
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234
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194

Francesca @Francescaera

11 months ago

@clarksshoes how can I escalate an complaint?

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@riverislandhelp my next day delivery was delivered by evri today to ‘ neighbour’ but I have absolutely no idea where. The address they’ve listed as delivered to is incorrect. I’ve raised an Unicode y with evri but hope you can help or escalate

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Francesca @Francescaera

2 years ago

@CraigMitchell03 So sorry for your loss. Sending love x

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Francesca @Francescaera

2 years ago

@MonsterJam merchandise bought 12 days ago broken. How/who can I speak to about this please. Distraught 5 year old boy

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VeryBritishProblems @SoVeryBritish

4 years ago

Brits of a certain generation will always think exactly the same thing after hearing the words “I’ve got the key…”

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Jonathan Halls @Johnny_Halls

5 years ago

@ValeYellow46 big thanks to Vale for taking the time to drop in for my 40th birthday party. Good luck in Silverstone #GOAT

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Francesca @Francescaera

5 years ago

@Morrisons @Tesco Hi Jenna. I have dm’d you. Thanks

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Francesca @Francescaera

5 years ago

Used @Morrisons click and collect for first time Friday. Had short dated, mismatched items (gave me cheaper alternatives but charged me more) and are going to add to their auditing?! No mention of refunding. Back to @Tesco I go. Always top notch customer service!

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Francesca @Francescaera

5 years ago

@tu_clothing unhappy with the quality of an item - first wear of this baby grow and the button has ripped - looks like a fault around the seam...could you advise who I need to speak to. Thanks

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Francesca @Francescaera

6 years ago

@nextofficial can someone please help - there’s no option for me to@use a gift card online?

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Francesca @Francescaera

6 years ago

@Autoglass is there a guarantee with your replacements? Rear window replaced less than 6months ago and exploded on the drive again yesterday #how?!

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Francesca @Francescaera

6 years ago

@BMW can someone please advise why my rear windscreen keeps blowing out?! First it was high winds, now it seems to be the sun?! Both incidents happened when parked on my drive within the space of 6months?! #expectbetter #dontparkinthewindorsun

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Francesca @Francescaera

6 years ago

@Tesco do you have any idea when the website will be up and running? I have a home delivery tomorrow and need to update my order! If I can’t i need to cancel it!