ITSMTransition @ITSMTransition
Enabling Excellence in IT Service Management. #ITSM itsmtransition.com Joined December 2013-
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Latest from @gtsanker: Change Management is Not CAB. #ChangeManagement #ITOps itsmtransition.com/2023/04/change…
Our own @gtsanker answers “are best practices fraud?” in his latest article on ITSMTransition. #ITOps #BestPractice itsmtransition.com/2022/09/who-sa…
Happy Holidays everyone. Here’s to a 2022 filled with #Excellence and #Success!
Agile-izing #ITSM Part 2 - the latest from our @gtsanker on making your #ITSM more agile. itsmtransition.com/2021/12/making…
How do I make my ITSM more agile? @gtsanker answers this and more in the latest from ITSMTransition. itsmtransition.com/2021/12/agile-…
Our own @gtsanker gave a great interview on #ChangeManagement #ChangeEnablement #ITIL4
Our own @gtsanker gave a great interview on #ChangeManagement #ChangeEnablement #ITIL4
In #ITIL4, #ChangeManagement was changed to #ChangeControl before eventually landing on #ChangeEnablement. To some, it seems, the word "control" was "problematic". @gtsanker throws the challenge flag! itsmtransition.com/2020/01/contro…
#ChangeManagement in the age of #DevOps. "Changes continue to cause significant business impact, and I don’t see that going away any time soon" via @gtsanker itsmtransition.com/2019/08/change…
"Successful IT Service Management is a different way of thinking, not just a different way of doing" #ITSM #BusinessValue itsmtransition.com/2013/01/it-val…
What's with 'Change Control' in #ITIL4? #ChangeManagement #ChangeControl #ITSM #ITIL4 #CAB itsmtransition.com/2019/06/whats-…
An #Excellent response. If you read my article, or have an interest in #configurationManagement please have a look at Jon’s response! #ITSM
Do you really need a #CMDB ? itsmtransition.com/2019/03/is-a-c… #ITSM #ConfigurationManagement
An ITSM Practitioner's #ITSM predictions for 2019. Do you agree? What would you add? itsmtransition.com/2019/02/itsm-p…
Our own @gtsanker has again been named a top 25 Thought Leader in Technical Support and Service Management for 2018. Please join us in congratulating Greg! #ITSM #Leadership thinkhdi.com/library/suppor…
For those of you who don’t work in the land of unicorns and rainbows, who make IT work with too few resources, too much demand, too much technical debt, and a business to support. I salute your commitment to #Excellence
When only a few employees are underperforming, resist the urge to communicate your concern to the entire team. Instead, commend your whole team publicly for its overall success, & then meet privately with anyone who is struggling. #Leadership #Management #Engagement

Greg Sanker @gtsanker
2K Followers 1K Following Empowering Excellence in IT Service Management. Author IT Change Management: A Practitioner's Guide #CIO #Author #Speaker
Stephen Mann @stephenmann
7K Followers 334 Following Chatty man who loves to talk, write and tweet about #ITSM, #IT, #servicedesk, #custserv, #tech & life. Now back as an ITSM industry analyst with @ITSM_tools #AR
Roy Atkinson @RoyAtkinson
16K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO #CX #tech #ITSM Podcast: Reach Your Do Point® https://t.co/jv9vs2PngD
GamingWorks @gamingpaul
2K Followers 396 Following Retired, but still championing Attitude, Behavior & Culture as the number one critical success or fail factor for organizations to succeed.
Barclay Rae 🧀 @barclayrae
5K Followers 2K Following Consultant, podcaster, writer. @barclayrae.bsky.social. Cheese consumer. Glaswegian Londoner. My opinions.
sallytwoshoes 💙�... @sallybogg
2K Followers 1K Following Head of Service, @NHSDigital Tea drinking Yorkshire lass, Leeds Top 20 Most Influential Women In Tech 2023 she/her #HealthTech #ITSM #Digital 👩🏼💻🏳️🌈
Patti Blackstaffe @PatBlackstaffe
805 Followers 2K Following The Tech Leaders' Coach; advising #Executives and Leaders in #digitaltransformation, #governance, and #digitalLeadership. #CIO #CEO #Tech
ITSM Academy - #educa... @ITSMAcademy
2K Followers 494 Following Providing quality #ITSM #DevOps #Agile #XLA #VSM #CPDE & #ITIL® education (and inspiration!) around the world 🍍 #AskITSM #donnasaiddeming Free Resources👇
HappySignals @HappySignalsLtd
573 Followers 278 Following Leading Employee Experience Management Platform for IT
ServiceDeskInstitute @sdi_institute
5K Followers 3K Following SDI is the place for #servicedesk & #ITSM professionals to connect, share, learn, network and keep up-to-date with the latest in the IT service industry.
AssetLoom @AssetLoom
48 Followers 562 Following AssetLoom is a IT Asset management tool for businesses of all sizes with smart tracking.
Thelma @t_barbieri39
230 Followers 3K Following
Andrew Reynolds @AReynoldsSPI
114 Followers 238 Following Customer Success Executive | Helping Spirion Clients Maximize Value & Protect Sensitive Data at Scale
sahildua @SahilDua1987
7 Followers 24 Following
Lisa Madero @made_roll
0 Followers 472 Following
ALPHEGE Maisiri @maisiriat
9 Followers 2K Following
Tools4ever UK @Tools4everUK
347 Followers 1K Following Tools4ever’s core business offerings include a combination of robust software and consulting services in the Identity and Access Management (IdM/IAM) market.
Tools4ever Limited @Tools4everLtd
299 Followers 1K Following HelloID is a modern and secure cloud-based Identity & Access Management (IAM) solution.
Vignesh @vignesh_ITSM
35 Followers 243 Following #ITSM guy Sharing the trends about #ITSM & #workplaceexperience #IThelpdesk #ITIL #servicedesk #employeeexperience #ITtrends
Cindy @CEMbizanalyst
369 Followers 2K Following #programmanager + #visualthinker. Service design modelling for #customerexperience impact. Inspired by #smartdesign #BPM #BI #designthinking #futureofwork
ITSM_Nina @ITSM_Nina
1 Followers 15 Following
Terry Williams @TerryWi78223649
113 Followers 4K Following
Dipesh @dskalantri09
87 Followers 1K Following ITSM Consultant | Likes or RT's are not endorsements of views
Bilby_app @bilby_app
1 Followers 15 Following Boost your skills & salary and pass high demand IT Exams on the first attempt! Practice Test & Exam Registration via #1 Smart Mobile Platform
IM @IrfanMirzabaig
345 Followers 5K Following @selfstarter #covidsurvivor #highlymotivated #Talenthunter #socialactivist #property #political #Analyst #disastermanagement
ANB Technologies @TechnologiesAnb
40 Followers 176 Following Delivering Above and Beyond Enterprise Service Mgmt Solutions and Services
John Custy @ITSMNinja
2K Followers 707 Following Service Management & CX Management Educator, Evangelist, Consultant, Bostonian, and good food. KCS, ESM, ITSM, ITIL, and Continual Improvement. he/his/him
SimplyDesk @SimplyDesk
84 Followers 163 Following SimplyDesk est une solution complète pour les SI allant du traitement des tickets à l'inventaire passant par l'administration du parc IT (software et hardware).
wilson larbi @wilsonlarbi1
144 Followers 2K Following Alumni @ISACAnews, @Icagh1, @UCCGH_official || Lover of TECH, FINTECH, INNOVATION||
Bernard Marr @BernardMarr
138K Followers 53K Following 📖 Internationally Best-selling #Author 🎤 #KeynoteSpeaker 🤖 #Futurist 💻 #Business, #Tech & #Data Advisor #AI #AR #VR #BigData #Robotics #MachineLearning
Armando Ibáñez Mej�... @aibanezmejia
402 Followers 2K Following Consultor Experto ITIL y en Mejores Prácticas ITSM. Docente con más de 500 alumnos entrenados y certificados en ISO20K, COBIT 5, ITIL Fund. e Intermedios.
Aleena @aleena_wr
1 Followers 61 Following
Ashwin Ram Ragupathi @ashwinramragu
256 Followers 2K Following The peripheral and disposable friend 🤘🏼
Yusuf @Yusuf441517521
0 Followers 117 Following Highly discipline with quality judgment in all angles of life.
Rueben Smith @Smith12Rueben
9 Followers 113 Following AT WORLD STAR SUPERSTORE , WE HAVE THINGS SO NEAT , THAT WE DON'T EVEN KNOW WE HAVE IT ...
DaveLankford @DCLank
7 Followers 240 Following
Stéphane Dugas @stefdugas
54 Followers 230 Following Directeur développement logiciel / Director Software Development @Sherweb @C2Entreprise #ITSM #scrum #devops #agile
iService Solutions @iServiceSolsUK
21 Followers 42 Following UK based company that specialise in Service Management implementation for clients on the global stage.
Manuel Yrigoyen Q. @myrigoye
677 Followers 3K Following IT Governance Consultant. COBIT Accredited Trainer. CGEIT, CISM, CRISC.
David Owczarek @thatdaveo
29 Followers 107 Following Technology leader, arts afficionado, musician, writer.
David Clegg @dclegg2017
210 Followers 737 Following
Paul Johnston @PJ_Twit
40 Followers 361 Following
GlobalSway @GlobalSWAY
207 Followers 402 Following Igniting the fusion of technology and humanity. Developing accountable #leaders of #change in technology-driven businesses.#training #FutureForwardGrowth
Mwasuki Technologies @MwasukiTech
158 Followers 119 Following Delivering best practice training, consulting and solutions in IT Service Management, Project Management and Cyber Resilience in Africa.
JIT @JITResources
148 Followers 725 Following JIT are experts in ServiceNow development, technical architecture, process re-engineering, ITOM, portals, PA, HRSD, CSM, and prod support. JIT has you covered.
Diana Be-St @DiaBenSte
2K Followers 4K Following Berliner, Bohemian who loves music and the sea. Computer scientist, software engineer, Salesforce ecosystem. Amnesty International volunteer.
Alec Reed @alexanderreed
143 Followers 874 Following from Argentina, Living and working in London in IT Service Management
📈Jon📈 @JonathanBoyd4
2K Followers 3K Following Helping organisations to solve data problems / devoted dad/husband/motorcycle enthusiast: Connect on. https://t.co/xSuNesJrHt
Axendo Management @Axendo_Mgmt
7 Followers 76 Following Axendo, dünyada kabul görmüş en iyi uygulamaların eğitim ve danışmanlığını sağlayan bir şirkettir. Organizasyonların kurumsallaşmasına katkıda bulunur.
Peter Marshall @Peter_ITSM
133 Followers 963 Following
Greg Sanker @gtsanker
2K Followers 1K Following Empowering Excellence in IT Service Management. Author IT Change Management: A Practitioner's Guide #CIO #Author #Speaker
Stephen Mann @stephenmann
7K Followers 334 Following Chatty man who loves to talk, write and tweet about #ITSM, #IT, #servicedesk, #custserv, #tech & life. Now back as an ITSM industry analyst with @ITSM_tools #AR
Roy Atkinson @RoyAtkinson
16K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO #CX #tech #ITSM Podcast: Reach Your Do Point® https://t.co/jv9vs2PngD
GamingWorks @gamingpaul
2K Followers 396 Following Retired, but still championing Attitude, Behavior & Culture as the number one critical success or fail factor for organizations to succeed.
Barclay Rae 🧀 @barclayrae
5K Followers 2K Following Consultant, podcaster, writer. @barclayrae.bsky.social. Cheese consumer. Glaswegian Londoner. My opinions.
Joe The IT Guy @Joe_the_IT_guy
7K Followers 85 Following Native New Yorker. Loves everything IT-related (& hugs). Passionate blogger & social media addict.
sallytwoshoes 💙�... @sallybogg
2K Followers 1K Following Head of Service, @NHSDigital Tea drinking Yorkshire lass, Leeds Top 20 Most Influential Women In Tech 2023 she/her #HealthTech #ITSM #Digital 👩🏼💻🏳️🌈
Patti Blackstaffe @PatBlackstaffe
805 Followers 2K Following The Tech Leaders' Coach; advising #Executives and Leaders in #digitaltransformation, #governance, and #digitalLeadership. #CIO #CEO #Tech
Sophie Danby @SophieDanby
2K Followers 181 Following ITSM Marketing Consultant. Pretending to be interested in IT. Thoughts are personal (or stolen from a clever person).
ITSM Academy - #educa... @ITSMAcademy
2K Followers 494 Following Providing quality #ITSM #DevOps #Agile #XLA #VSM #CPDE & #ITIL® education (and inspiration!) around the world 🍍 #AskITSM #donnasaiddeming Free Resources👇
Mauricio Corona, Ph.D... @MauricioCorona
3K Followers 179 Following STEM || Robotics || Artificial Intelligence || ITIL4 Architect & Author || International Speaker || Professor || Researcher || #Bitcoin https://t.co/jdONuB7MxJ
Rob @rfedoruk
3K Followers 581 Following Better #ServiceNow outcomes. Mailing list: https://t.co/c3WxPRty6d Soaper
Claire Agutter @ClaireAgutter
4K Followers 341 Following Interested in anything that makes IT work better. Director @ Scopism - the home of service integration and management. https://t.co/T8Yqjk2EBf
ServiceDeskInstitute @sdi_institute
5K Followers 3K Following SDI is the place for #servicedesk & #ITSM professionals to connect, share, learn, network and keep up-to-date with the latest in the IT service industry.
Cindy @CEMbizanalyst
369 Followers 2K Following #programmanager + #visualthinker. Service design modelling for #customerexperience impact. Inspired by #smartdesign #BPM #BI #designthinking #futureofwork
Strategic Sense @strategicsense
12K Followers 13K Following Strategic Sense Group of Companies - #DX & #Tech leadership @globalsway - #WebDesignAgency @smallbizcreativ #publish @intheleadseat -- CEO is @patblackstaffe
Do Point® @DoPoint1
12 Followers 3 Following Reach Your Do Point®is a podcast filled with stories about moving from contemplation to action. What's your Do Point™?
IrreverentFuturist @IrreverentFutu1
33 Followers 82 Following The future is yet to be made; we get to make it every moment of every day. #Leadership #EternalOptimist
Freshworks Inc @FreshworksInc
19K Followers 525 Following We provide enterprise-grade service software without the complexity, helping to deliver exceptional customer and employee experiences.
Criena @CrienaLDavies
12K Followers 9K Following The only cat sitter you’ll ever need ♥️ https://t.co/DXfoTdp9DF
EssentialSM @essential_sm
87 Followers 115 Following Consultancy and ideas developed and delivered to you. Subsidiary of itsmf uk
Simon Morris 🦄🌈 @NowFutureOfWork
269 Followers 2 Following Insights and trends about the future of work. Digital Transformation, DevOps, Service Management and @servicenow. Chasing unicorns and rainbows.
Jennifer Darkazalli @JennDark
12K Followers 11K Following Global Strategy @IBM | #FinTech #EmergingTech #CloudStrategy #WomenInTech | @UconnMBA @NYUTandon | ex @Infosys @CDWCorp | #Marathoner #Veteran Views are my own
Kat Turner @Kat_Turner5
369 Followers 420 Following IT Professional, Education Specialist, eLearning enthusiast. Passions: Music, Climbing, Festivals, dark chocolate.
SAM Insights @SAMInsights
469 Followers 385 Following Software Asset Management (#SAM), IT Asset Management (#ITAM), and Software License Optimization (#SLO) insights and best practices from Flexera.Cathy A Kirch @ckirch01
222 Followers 249 Following Sr. BA and Product Manager at Argonne National Laboratory, Process consultant, education evangelist for ITSM, itSMF USA Past President, & Industry Speaker
Babelynn Mukila @BabelynnMukila
630 Followers 2K Following Born Again, Proudly Deaf, Miss Tourism Mombasa County 2016, Fearless, Change Maker
Padma Sankar @padmavathy10
288 Followers 1K Following Product Marketing @airmeet ; Ex-@FreshworksInc ; SaaS product marketer; ITSM enthusiast; Core PMM, Positioning &Messaging; Feature analytics & more.
Zdenek Kvapil @ZdenekKvapil
970 Followers 2K Following Managing Q4IT, improving IT management through innovation of IT management methods.
Paul Hardy @PaulHardyUK
1K Followers 231 Following Surfer, Skateboarder and #ServiceManagement thought leader, driving #innovation at @ServiceNow
EXIN @EXINglobal
3K Followers 4K Following We are EXIN, an independent certification and accreditation institute. #Agile #Devops #VeriSM #AI #blockchain #cloud #security #ecfnext
SymphonyAI Summit @SymphonySummit
482 Followers 715 Following Leader in enterprise-grade AI-powered IT Service (ITSM) and Asset Management (ITAM). Unleash Enterprise Productivity.
Andrise Swanepoel @Aliva_Andrise
9K Followers 10K Following General Manager @Aliva_IT committed to making a positive contribution & solving business challenges through Agile Technology Services & Solutions #technology
Sue Hayward @SueHayward5
412 Followers 818 Following Retired project manager, still love a plan. Tsundoku practitioner. Ancient Greece, mediaeval England. Bibliophile. No pun left unturned.
Andrew Smith @DigitisedDebate
1K Followers 3K Following Sales & Marketing for #ITSM #ITOM #ESM, #SIAM and #CX - things to transform a company. Works @4me, contributes @ServiceMuse
Chris @cjakens
110 Followers 342 Following
Eddie Vidal @eddievidal
390 Followers 263 Following Father | husband | driven | passionate | IT Professional | Communicator | Leader | Solutions Driven | Team Builder | Public Speaker | Podcaster | Triathlete
Jari @J4R1
282 Followers 943 Following
ITSMValue @ITSMValue
327 Followers 551 Following Award winning #IT consultancy & advisory organisation - We have an unswerving belief that IT can & should deliver #VALUE to the business. #ITSM #ITIL #BRM #SIAM
Pawan Chitta @pawanchitta
239 Followers 3K Following Technology and Gadget Geek, OnePlus Phone Tester RT, Likes are not endorsments.
consolata obwogi @NyabokeObwogi
30 Followers 64 Following The theory and practice of IT service automation, IT Service Management, ITIL, COBIT5, and DevOps.
Alexander Larkin @Creative1two
212 Followers 492 Following Microsoft Infrastructure SME, Florida Gator, System Center Everything, Azure Monitoring, Azure Solutions, Azure Automation, Sentinel, AVD ITIL, ITOM, ITSM.
Jerry Wong @ITSMJourney
131 Followers 241 Following
Steve Morgan @SteveBMorgan
630 Followers 262 Following I help CIOs transform and optimise their organisations. I build IT Operating Models using ITSM and SIAM frameworks. Owner of @SyniadIT Lover of cycling & food
Michelle Major-Goldsm... @MMG9898
1K Followers 538 Following Lead Architect SIAM Professional BoK, Contributor VeriSM, Queen of SIAM, psychologist, listener, thinker supports best & enabling practice. Views my own.
Scopism @scopismnews
1K Followers 2K Following Home of the #SIAM body of knowledge, #servicenorth event and our #virtualconsultancy practice. Join our Scopism SIAM Community: https://t.co/FNVELHEdnz
Starfish @Zooey63
347 Followers 2K Following