Peter Lavers @PeterLavers
All things #B2C & #B2B #CX, #CRM and #CustServ. Ex Rolls-Royce & Bentley, now #influencer and #consultant in #CustExp, #VoC & #insight. CustomerAttuned.com London Joined November 2010-
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Check out our #B2B Partner Relationship Survey, which measures and tracks #trust in #B2Bpartnerships. #Thoughtleading approach developed by @PeterLavers and @MarkHollyoake. #VoC #VoS #CSat #B2Btrust #KAM #buildingtrust #keyaccountmanagement customerattuned.com/blog/partner-r…
Great #newblog from @PeterLavers: When is a #B2B Customer/Supplier Relationship a “Partnership”? #insight drawn upon @MarkHollyoake's work on #B2Btrust customerattuned.com/blog/b2b-custo… #B2BPartnerships #thoughtleadership #VoC #VoS #Trust #PartnershipSurvey #KAM #keyaccountmanagement
When is a #B2B relationship a “partnership”? Happy to have my article on #B2BPartnerships published on #CustomerInsightLeader. #B2Btrust #thoughtleadership #VoC #VoS #Trust #PartnershipSurvey #KAM #keyaccountmanagement @Customerattuned customerinsightleader.com/others/when-is… via @LaughlinPaul
You can now understand the level of #trust in crucial #B2Bpartnerships through the @Customerattuned Partnership Survey, which actively listens to stakeholders involved on both sides. #B2B #VoC #VoS #CSat #trust #KAM #buildingtrust @MarkHollyoake customerattuned.com/blog/partner-r…
Introducing the #B2B Partner Relationship Survey, which measures and tracks #trust in #B2Bpartnerships. #Thoughtleading approach developed by @PeterLavers and @MarkHollyoake. #VoC #VoS #CSat #B2Btrust #KAM #buildingtrust #keyaccountmanagement customerattuned.com/blog/partner-r…
Introducing the #B2B Partner Relationship Survey from @Customerattuned, measuring and tracking #B2Btrust in your most important partnerships. customerattuned.com/blog/partner-r… #VoC #VoS #CSat #trust #KAM #buildingtrust #keyaccountmanagement #B2Bpartnerships @MarkHollyoake
Excellent #Insight @PeterLavers! More information about our Partnership Survey can be found at customerattuned.com/trust-evaluati…
Excellent #Insight @PeterLavers! More information about our Partnership Survey can be found at customerattuned.com/trust-evaluati…
Delighted to have my article on #B2BPartnerships posted on the Customer #Insight Leader blog: customerinsightleader.com/others/when-is… #B2B #B2Btrust #thoughtleadership #VoC #VoS #Trust #PartnershipSurvey #CustomerinsightLeader @Customerattuned
Excellent explanation of the dimensions of the @Customerattuned #B2B #CustomerSegmentation Canvas - new #segmentation based on trust, opportunity and appetite for deeper relationship. #B2Btrust #marketing #accountmanagement #KAM #CRM #Insight customerattuned.com/blog/dimension…
Great #Insight on how the dimensions of the #B2B #CustomerSegmentation Canvas work. Brilliant way to segment your customers based on trust, opportunity and appetite for deeper relationship. customerattuned.com/blog/dimension… #B2Btrust #segmentation #marketing #accountmanagement #KAM #CRM
I am delighted to announce a new approach to #B2B #CustomerSegmentation, developed with my @Customerattuned colleagues. See how you can transform your approach and download free resources. #CRM #analytics #B2Btrust @MarkHollyoake @alanthom90 @ellieluk customerattuned.com/blog/b2b-custo…
QUI QUOTE: Keep saying, “That’s not my job,” and soon, you’ll wish it was because you won’t have one. #customerservice #customerexperience #custserv #custexp #cx
.@TechJohnEdwards spoke with @GeorgiaPacific on digital transformation strategy: "Georgia-Pacific relies on partners, such as statistical software firm SAS, to help it apply AI and advanced analytics to the huge amounts of operational data it collects..." 2.sas.com/6011Z7DUt
We are delighted to announce a new approach to #B2B #CustomerSegmentation. Take a look to see how you can transform your approach. Free resources available to download. customerattuned.com/blog/b2b-custo… #CRM #analytics #B2Btrust @PeterLavers @MarkHollyoake @alanthom90 @ellieluk
Want to know what you can expect to see and hear in Las Vegas next month? 👀 #SASInnovate is the premier data and AI experience for business leaders, technical users and SAS partners, and, of course, you can expect Generative AI to be front and center. 2.sas.com/6015Z39sh
Great article from @MarkHollyoake @Customerattuned : Stop hiding behind your computer and get out to see your customers! customerattuned.com/blog/stop-hidi… #B2Btrust #accountmanagement #KAM #CRM #Relationshipbuilding #buildingtrust #custexp #B2B #trust #trustedadviser
Great #insight on what's happening in #B2B from business leaders across the sector: customerattuned.com/blog/great-ins… #B2Btrust #markettrends #accountmanagement #leadership #thoughtleadership @MarkHollyoake @alanthom90 @PeterLavers @ellieluk
Great #leadership and #peopledevelopment advice from @alanthom90 : Strategic #AccountManagement #Training - the importance of reflection customerattuned.com/blog/ecclesias… #staffdevelopment #HR #Traininganddevelopment #B2B #B2Btrust #KAM
Excellent explanation of our “Infinity Loop” of #B2B #CustomerCentricity from @PeterLavers #thoughtleadership #leadership #B2BTrust #customerstrategy #OD #training #staffdevelopment #custexp #custserv #CRM #KAM #accountmanagement #trust customerattuned.com/blog/infinity-…
Ronald van Loon @Ronald_vanLoon
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1K Followers 4K Following AI powered Retail Experimental Platform turns consumer’s transaction, social, in-store behaviour into simulation for actionable retail insight
SympoQ @SympoQ
132 Followers 338 Following Customer support platform built to automate customer support process. Subscription based pricing tailored for agile teams and startups.
Arafat Hosen Rifat @arafatonthe
201 Followers 539 Following I'm a Professional Freelancer 📈#SEO expert #smm 📢Google #adsexpert 🚀#Grow your insta 🤷♀#youtube_promotion 🥇#Certified by Google 💻 #digital_marketerCheck out our #B2B Partner Relationship Survey, which measures and tracks #trust in #B2Bpartnerships. #Thoughtleading approach developed by @PeterLavers and @MarkHollyoake. #VoC #VoS #CSat #B2Btrust #KAM #buildingtrust #keyaccountmanagement customerattuned.com/blog/partner-r…
Great #newblog from @PeterLavers: When is a #B2B Customer/Supplier Relationship a “Partnership”? #insight drawn upon @MarkHollyoake's work on #B2Btrust customerattuned.com/blog/b2b-custo… #B2BPartnerships #thoughtleadership #VoC #VoS #Trust #PartnershipSurvey #KAM #keyaccountmanagement
Introducing the #B2B Partner Relationship Survey, which measures and tracks #trust in #B2Bpartnerships. #Thoughtleading approach developed by @PeterLavers and @MarkHollyoake. #VoC #VoS #CSat #B2Btrust #KAM #buildingtrust #keyaccountmanagement customerattuned.com/blog/partner-r…
Excellent #Insight @PeterLavers! More information about our Partnership Survey can be found at customerattuned.com/trust-evaluati…
Delighted to have my article on #B2BPartnerships posted on the Customer #Insight Leader blog: customerinsightleader.com/others/when-is… #B2B #B2Btrust #thoughtleadership #VoC #VoS #Trust #PartnershipSurvey #CustomerinsightLeader @Customerattuned
Great #Insight on how the dimensions of the #B2B #CustomerSegmentation Canvas work. Brilliant way to segment your customers based on trust, opportunity and appetite for deeper relationship. customerattuned.com/blog/dimension… #B2Btrust #segmentation #marketing #accountmanagement #KAM #CRM
We are delighted to announce a new approach to #B2B #CustomerSegmentation. Take a look to see how you can transform your approach. Free resources available to download. customerattuned.com/blog/b2b-custo… #CRM #analytics #B2Btrust @PeterLavers @MarkHollyoake @alanthom90 @ellieluk
Great #insight on what's happening in #B2B from business leaders across the sector: customerattuned.com/blog/great-ins… #B2Btrust #markettrends #accountmanagement #leadership #thoughtleadership @MarkHollyoake @alanthom90 @PeterLavers @ellieluk
Great #leadership and #peopledevelopment advice from @alanthom90 : Strategic #AccountManagement #Training - the importance of reflection customerattuned.com/blog/ecclesias… #staffdevelopment #HR #Traininganddevelopment #B2B #B2Btrust #KAM
Excellent explanation of our “Infinity Loop” of #B2B #CustomerCentricity from @PeterLavers #thoughtleadership #leadership #B2BTrust #customerstrategy #OD #training #staffdevelopment #custexp #custserv #CRM #KAM #accountmanagement #trust customerattuned.com/blog/infinity-…
Our founding director @PeterLavers explains the “Infinity Loop” of #B2B #CustomerCentricity. customerattuned.com/blog/infinity-…… #leadership #B2BTrust #customerstrategy #training #staffdevelopment #custexp #custserv #CRM #KAM #accountmanagement #trust @MarkHollyoake @alanthom90 @ellieluk
"If we are wise, faithful, courageous, and responsible...then we can tilt the world towards heaven and away from hell" @jordanbpeterson closing #ARC2023 with an impassioned speech urging each of us to "get outside ourselves and serve a higher purpose." Then we will "remember…
An inspirational first day at #ARC2023 as we welcomed some of the world's brightest thinkers across politics, business and culture. Stay tuned for 2 more days of visionary content! Watch some of the Day 1 highlights 👇🏻
Great quote from @PeterLavers: "Don't read this if you only care about this quarter’s sales and only value customers for what you can sell to them" #B2B #CustomerCentricity #leadership #B2BTrust #customerstrategy #OD #training #CX #CRM #KAM @MarkHollyoake @alanthom90 @ellieluk
The @Customerattuned “Infinity Loop” of #B2B #CustomerCentricity Explained. customerattuned.com/blog/infinity-… #leadership #B2BTrust #customerstrategy #OD #training #staffdevelopment #custexp #custserv #CRM #KAM #accountmanagement #trust @MarkHollyoake @alanthom90 @ellieluk
Excellent explanation of our “Infinity Loop” of #B2B #CustomerCentricity from @PeterLavers. #thoughtleadership #leadership #B2BTrust #customerstrategy #OD #training #staffdevelopment #custexp #custserv #CRM #KAM #accountmanagement #trust @MarkHollyoake @alanthom90 @ellieluk
The @Customerattuned “Infinity Loop” of #B2B #CustomerCentricity Explained. customerattuned.com/blog/infinity-… #leadership #B2BTrust #customerstrategy #OD #training #staffdevelopment #custexp #custserv #CRM #KAM #accountmanagement #trust @MarkHollyoake @alanthom90 @ellieluk
SAS is proud to be recognized again by the Human Rights Campaign Foundation as an advocate of inclusive workplace policies for LGBTQ+ employees in the US and globally. 🌈 2.sas.com/6018RKMPa
@PeterLavers @Customerattuned @MarkHollyoake @alanthom90 @ellieluk This is a very interesting concept that you have shared, @PeterLavers. We agree with the fact that organizational strategies should be as customer-centric as possible, since customer response directly impacts organizational performance. Thank you for sharing your findings!
@Customerattuned @PeterLavers @MarkHollyoake @alanthom90 @ellieluk Appreciate your focus on . We specialize in demand generation for SaaS and B2B. Lets amplify customer-centric strategies. Our tool drives engagement, boosts sales, and secures loyal clients. #SMB
Season's Greetings to all our customers, associates, followers & friends. May 2024 be a year of #B2BTrust! customerattuned.com/blog/seasons-g… #B2B #customerstrategy #OD #training #staffdevelopment #CX #CRM #KAM #accountmanagement #trust @PeterLavers @MarkHollyoake @alanthom90 @ellieluk
@PeterLavers We here, at Software Finder, have developed a predominantly customer centric approach in most of our functions and operations. We have been inspired to do so by customer centricity ambassadors such as you, @PeterLavers. Than you for inspiring us to be at the forefront of change!
We hope you enjoy watching Loyalty TV with our CEO, Amanda & Paula Thomas. We discuss all things #blindloyalty and the launch of BLIND LOYALTY - 101 LOYALTY CONCEPTS RADICALLY SIMPLIFIED: youtu.be/kYDxhoVzFmU The book is available to buy from amandacromhout.com/author
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