James Lawther @SquawkPoint
Fascinated by how organisations work and why we make life so difficult for ourselves. squawkpoint.com Nottingham & Norfolk Joined March 2011-
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James Lawther retweeted
'They're exploiting the human anxiety that comes from something that's slightly different.' Former Deputy PM Lord Heseltine explains to ＠BenKentish how the election campaign is being 'dishonest' in not discussing Brexit.
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Thank you @annettefranz
Thanks for having me on your show @adrianswinscoe
Thanks for having me on your show @adrianswinscoe
The reasons why most organisations are so mediocre and what to do about it. Interview with @adrianswinscoe
The reasons why most organisations are so mediocre and what to do about it. Interview with @adrianswinscoe
The world's top 100 customer service blogs, featuring @customerthink, @billquiseng and @adrianswinscoe amongst others, via @_feedspot business.feedspot.com/customer_servi…
Are you a curious leader? Or just plain odd? ajobdonewell.com/2024/03/19/epi…
James Lawther retweeted
Why invite curiousity?
Customers will keep changing their needs... squawkpoint.com/2024/03/custom…
James Lawther retweeted
There is no such thing as a dysfunctional organization, because every organization is perfectly aligned to achieve the results it currently gets" -- Jeff Lawrence So much to unpack here.
Is it better to manage the forest or the trees?squawkpoint.com/2024/03/cant-s…
James Lawther retweeted
"All anyone asks for is a chance to work with pride." ~ W. Edwards Deming
"All anyone asks for is a chance to work with pride." ~ W. Edwards Deming
The Great Post Office Scandal - Nick Wallis This is a case study of how not to manage a corporation. It should be compulsory reading for every MBA, and anyone even remotely interested in organisational culture should read it. squawkpoint.com/2024/03/dysfun…
James Lawther retweeted
It's More Important To Make A Difference Than It Is To Make A Point youtube.com/shorts/guZow6a…
Yes and… Evolution is all about small changes which may well be small mistakes, not whopping great big ones.
Yes and… Evolution is all about small changes which may well be small mistakes, not whopping great big ones.
And what about somebody running a nuclear power plant?
And what about somebody running a nuclear power plant?
James Lawther retweeted
The first principle is that you must not fool yourself, and you are the easiest person to fool.
James Lawther retweeted
Feynman learning strategy in THREE points: 1. Continually ask "Why?" 2. When you learn something, learn it to where you can explain it to a child. 3. Instead of arbitrarily memorizing things, look for the explanation that makes it obvious.
James Lawther retweeted
"The reality is you cannot have both tightly held managerial authority and the agility enabled by widespread employee empowerment. Attempts to blend elements of both will inevitably lead to confused systems with conflicting priorities." flowchainsensei.wordpress.com/2024/02/28/pow…
Is our constant thirst for "efficiency" helping us?
Is our constant thirst for "efficiency" helping us?
James Lawther retweeted
"Large-scale problems do not require large scale solutions; they require small-scale solutions within a large scale framework" (David Fleming). This relationship between small & large-scale change is a fundamental issue for leaders of change. The @Centre4SysInnov describes a…
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