HiOperator @_HiOperator

The most powerful customer support solution that uses #generativeAI for a suite of automated tools. Elevated responses, delighted customers. Read our #CSRaves! bit.ly/HiOp TX & NY Joined August 2016

Tweets

482
Followers

285
Following

511
Likes

42

HiOperator @_HiOperator

a year ago

PL-ai-N Speak: Unboxing Subscriptions: Navigating E-commerce Customer Servi

0 1 1 101 0

HiOperator @_HiOperator

a year ago

PL-ai-N Speak: From Support to Success: Pathrise's Customer Focus

0 0 0 81 0

HiOperator @_HiOperator

a year ago

Empathy in Action - Customer Excellence with David Wilson

0 0 1 50 0

HiOperator @_HiOperator

a year ago

PL-ai-N Speak: Linking Lineages - Ancestry's AI-Driven CX Journey

0 0 0 43 0

HiOperator @_HiOperator

a year ago

PL-ai-N Speak: Trailblazing CX - Fostering Community in the Great Outdoors

0 1 2 102 0

Shoutout to HiOperator Team for building and launching SuperSAT! Proactively measure customer satisfaction to delight customers with every interaction using SuperSAT by HiQ — our CX Empowerment Hub. If you haven’t tried it, now’s the time. hiq.cx

0 0 0 54 0

Download Image

HiOperator @_HiOperator

a year ago

👏 Day 2 of SuperSAT’s Product Hunt Launch with increasing support!! 👏 Measure #customersatisfaction for 100% of customer interactions — even when a customer doesn’t answer your #CSAT survey. Visit and comment on Product Hunt. bit.ly/SuperSATProduc…

0 0 0 51 0

Download Image

HiOperator @_HiOperator

a year ago

🌟SuperSAT on Product Hunt! Continue the momentum 🌟 Get strong indications about #CustomerSatisfaction while a conversation is happening to delight every customer. Visit and comment on Product Hunt. bit.ly/SuperSATProduc…

0 0 0 39 0

HiOperator @_HiOperator

a year ago

🚀 Product Hunt launch: April 10, 12:01 am PDT! 🚀 Introducing SuperSAT: 🔍Analyze 100% of interactions in real-time 📈Update score instantly 👀Dashboard for evolving sentiment 🌟Intervene when needed for positive interactions Support our launch! bit.ly/SuperSATProduc…

0 1 3 125 0

HiOperator @_HiOperator

2 years ago

#Customersupport has a CSAT problem! ⏱️ Scores come post-conversation, which hides nuance 📉 Only 10-30% of customers report CSAT 💸 Reports lag behind, relying on pricey audits for retroactive solutions How do you tackle CSAT hurdles? Our answer on Product Hunt next week!

1 0 1 60 0

Download Image

HiOperator @_HiOperator

2 years ago

What does it mean to measure #CSAT during a #CustomerExperience? @BernardSlowey at @salesforce measures digital CSAT during key moments within self-service experiences. We put our spin on real-time CSAT reporting. Stay tuned!

0 0 0 58 0

Download Video

HiOperator @_HiOperator

2 years ago

PL-ai-N Speak: Bridging Success to Service in Retail Apparel

0 0 0 28 0

HiOperator @_HiOperator

2 years ago

CSAT is becoming a metric of the past. As a lagging indicator, it measures success after a customer interaction. When you receive a CSAT score, the problem’s solved and the customer’s moved on.

0 0 0 38 0

Download Video

HiOperator @_HiOperator

2 years ago

If #CX departments could obtain #CSAT feedback on all interactions, it could drive entirely new opportunities. 1. Real-time customer sentiment 2. Complete customer visibility 3. Clear root-cause identification 4. Steer interactions to positive What CX dream would you fulfill?

0 0 0 25 0

HiOperator @_HiOperator

2 years ago

Turns out only 1 in 10 #customers respond to customer feedback surveys. How often do you answer the #CSAT question at the end of your #CS interactions?

0 0 0 24 0

HiOperator @_HiOperator

2 years ago

PL-ai-N Speak: The Golden Rule in CX - A Blueprint for Service Excellence

0 0 0 25 0

HiOperator @_HiOperator

2 years ago

Our solutions are so helpful and delightful that even our partner's customers suggest that our generative AI agents get a raise! Just imagine how we can elevate your businesses' CX experience. #customersupport #rave #generativeAI #customerexperience

1 0 0 61 0

Download Image

HiOperator @_HiOperator

2 years ago

PL-ai-N Speak: Humanizing AI CX with Luxury Strategies

0 0 0 22 0

HiOperator @_HiOperator

2 years ago

PL-ai-N Speak: The Art of Balancing Tech and Personal Touch

0 0 0 16 0

YPO @YPO

2 years ago

I need to reset my password. Can #AI help with that? @_HiOperator’s @ElizabethTsai says this task is one of many that will free up customer service reps for more complex issues. Read more: on.ypo.org/48pnVjm #business #innovation #technology