Christopher Brydone @chrisbrydone
Helping people scale ecommerce with customer service since 2010 Joined March 2022-
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Following139
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Customers have the natural inclination to move towards an experience that has less friction or hassle. When you make it easy for customers to use your products or services, you have an edge over.
Christopher Brydone retweeted
A culture with a #CXMindset shows up when it's clear how and why customer experience matters throughout the organization. Find some ideas for how to turn a #CustomerExperience mindset into action here: bit.ly/36SA3ig #CX
With all the self service, automated responses and bots, response times are faster. But nothing beats being relatable as much as a human does. #CustomerService #customerexperience #custserv
So true
Christopher Brydone retweeted
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Christopher Brydone retweeted
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