Darrell Pappa @darrellpappa
SRE at Blameless, Inc. darrellpappa.com Charlotte, NC Joined August 2011-
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Amped to have gotten selected for "Staff Picks" on the @SideQuestVR store! sidequestvr.com/app/5613/sorti… #vr #harrypotter #quest #virtualreality #sortinghat
Any Harry Potter fans 🧙♀️? Ever wondered which house you would get sorted to if you went to Hogwarts? Play SORTING HAT #VR (zcu.io/OPjL) and make potions, meet your favorite wizards and even fight trolls on the journey to attaining your Hogwarts house placement!
Any Harry Potter fans 🧙♀️? Ever wondered which house you would get sorted to if you went to Hogwarts? Play SORTING HAT #VR (zcu.io/OPjL) and make potions, meet your favorite wizards and even fight trolls on the journey to attaining your Hogwarts house placement!
Giving folks a chance to tell the story of an incident from their POV and creating timelines will help the group collaboratively see an incident's themes and contributing factors rather than focusing on a single root cause. This is a huge benefit over a form-filling session.
Take good care of old services, and they will take good care of you. Darrell Pappa, SRE at Blameless, shares what it was like migrating a service that manages requests for all customer instances! #SRE hubs.la/H0XK74k0
"To align incentives, the first and most important step is to create a #blameless environment where team members are challenged to bubble up issues and reimagine processes and procedures." -@darrellpappa #SRE #SLO hubs.la/H0FHhsM0
New content from Blameless #SRE @darrellpappa. In complex systems, customer happiness becomes a source of truth. But how do you make sure that the organization is on board? #SLO #blameless hubs.la/H0FHhsL0
Learn how SLIs can help you better understand your users' needs with our latest blog post: #SRE #DevOps blameless.com/blog/slis-unde…
Hey y'all, check out my first ever podcast! Thanks to @blamelesshq and @MissAmyTobey for being supportive and patient with a *very* green person. Give it a listen, please tell me what you think, and if you'd be willing to have me on your awesome podcast, too!
Hey y'all, check out my first ever podcast! Thanks to @blamelesshq and @MissAmyTobey for being supportive and patient with a *very* green person. Give it a listen, please tell me what you think, and if you'd be willing to have me on your awesome podcast, too!
$ docker run -it lukaszlach/merry-christmas Merry #Christmas from the @Docker Team!
Happy Holidays! To lift your spirits, we've written you an SRE carol as good as Dickens. blameless.com/holiday-sre-ca…
SLOs are one of the key SRE tools that CRE introduces to our customers. Today, thanks to lots of hard work from Alex, we're making our full set of SLO training resources available for you to re-use directly in your teams and companies: cre.page.link/art-of-slos Go wild!
Now available! Three early-release chapters of the "Building Secure & Reliable Systems" book: landing.google.com/sre/resources/… editors include @0xa6ea, @argvee, @stufferinhates #SRE #security #reliability #srsbook
We are excited to announce a new #SRE case study, on #Infrastructure #Change #Management. SREs Wendy Look and Mark Dallman take a close look at two long-term Google projects and share their processes and lessons learned: landing.google.com/sre/resources/… (1/4)
After @ph and I gave a talk about dev and ops cooperation (and a bit about “continuous deployment”) at @velocityconf in 2009, I was told by some attendees that: 1. We were “fucking lunatics” 2. Deserved to be fired for suggesting the things we spoke about were possible
“...but the Five Whys is really great for people to get started with” “...it’s better than nothing” “...Toyota did it so it must be good, by definition” “...to do anything different would mean we’d have to think hard about what complex systems failure actually is” 🤔
“...but the Five Whys is really great for people to get started with” “...it’s better than nothing” “...Toyota did it so it must be good, by definition” “...to do anything different would mean we’d have to think hard about what complex systems failure actually is” 🤔

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[email protected]... @rjygraham
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