Eric Rea @ericwilliamrea
Co-founder & CEO of @PodiumHQ 🇨🇦/🇺🇸 podium.com Utah, USA Joined October 2009-
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Huge shout out to the entire @PodiumHQ team for being named a @ycombinator Top Company for the fourth year in a row. Our local business customers are the backbone of the economy, and it's rewarding to see how hard the entire Podium team works every day to help them win!
Huge shout out to the entire @PodiumHQ team for being named a @ycombinator Top Company for the fourth year in a row. Our local business customers are the backbone of the economy, and it's rewarding to see how hard the entire Podium team works every day to help them win!
Peter Thiel on customer acquisition: “The kitchen sink approach doesn’t work. Most companies get zero distribution channels to work. If you get just one channel to work you have a great business. If you try for several but don’t nail one, you’re finished. Distribution follows…
most people don’t realize a major part of being a corporate executive is slack jiu jitsu. it’s literally just maintaining state on a million ongoing threads and connecting person A to person B to resolve dependency conflicts at an incredibly rapid pace
Frank Slootman on alignment: “Sales IS harder, which is why the rest of the org needs to be in alignment and in support of them. We need to provision the entire company behind that. They are experiencing the reality of the marketplace. The rest of us have to adjust to that”
That one weird trick so many companies ignore
One of the most important things you can do in scaling a company is maintain a high velocity of shipping product. It eventually becomes almost all that matters.
@soleio Same thing at Podium - many of our most used products were born in a hackathon
As a local business owner, you never forget your first 5-star review. We think you should commemorate it the same way you would the first dollar you made – by framing it. In fact, we did just that for three Podium-loving businesses.
Album is the real deal. Huge congrats guys!
Stripe Connect has been an excellent way for us to build payments products for our 100k local business customers.
Stripe Connect has been an excellent way for us to build payments products for our 100k local business customers.
Excited to be included on this list of companies helping SMBs thrive!
startup = everything is coming together and falling apart at the same time
Pretty sure seasoned managers end up saying “have you talked to them directly about this?” in their 1 on 1s at least 5 times a month.
Valuable lessons on scaling sales from @thanhancock and one of his amazing leaders Carlie Adams 🚀
Valuable lessons on scaling sales from @thanhancock and one of his amazing leaders Carlie Adams 🚀
Very wise. You keep waiting for things to calm down, but it's probably a really bad sign if it does.
Very wise. You keep waiting for things to calm down, but it's probably a really bad sign if it does.
The entrepreneurs Podium helps are the backbone of the economy.
Here's some POSITIVE news: Covid-19 cases are approaching an all time low in the United States since the pandemic began
Our work to #SupportBlackOwned businesses is a year long effort. Here are some ways you can continue to show your support beyond #BlackHistoryMonth:
I love hearing our customers talk about how they are modernizing and growing their businesses with Podium. Local businesses are the backbone of every modern economy and it is a privilege to help them win. youtu.be/g8PTvDRQ138
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48K Followers 157 Following Full time apprentice human. Currently building https://t.co/f0Atw70gDn. Before Shopify/Atlassian CTO/VPE.@ericwilliamrea @PodiumHQ @ycombinator Congrats Eric!!
A zero calorie, sweet, caffeinated, non-carbonated beverage would absolutely crush
Echoing @levie: AI agents are transforming sales for local businesses - we're right in the thick of this shift at Podium, seeing the impact daily
The next big breakthrough in AI is AI Agents. This is when AI goes from being used as an assistant to chat with, to using AI to accomplish complete tasks that a human might otherwise have to perform. This moves AI from being a "read-only" operation to fundamentally a "read/write"…
The critic says to the artist, "would you like my opinion on your work?" "Yes, " says the artist. "It's worthless," says the critic The artist replies, "I know, but tell me anyway."
I spent like all of my 20s obsessed with trying to fix the loneliness problem - hosted tons of events, tried starting a company around it, etc. Main two takeaways 1) The fact that you can stay home and basically self-medicate with content in a way that feels not-quite-bored is…
When I was shy engineer learning to be a business leader, I did a program called Rejection Therapy (worked well for me). It’s fun to realize that Mormons basically run this program at scale. Obvious why this would provide big alpha for the group.
The Mormon church has the most successful startup incubator in the world: - 6.5 days a week - Selling door to door - Track metrics religiously - Two year unpaid program - 10 hours/day of selling God - Dropped in an unfamiliar area - Create new marketing channels - Best…
The companies that will profit most from AI will be those selling an autonomous pilot on top of their systems. This means they already sell a “plane” of some sort. Piloting the plane is complex, it’s time consuming, but high value, so companies will willingly pay for a pilot.
The best founders I know — no matter their company’s scale — thrive on doing customer support directly. There’s literally no better way to understand the pulse of your customer base, what features to build next, or where systems are breaking down. It’s always upside.
TIMEBOXING FOR PRODUCT LAUNCHES In March 2003, we presented the launch plan for Google AdSense to Sergey Brin. I was proud of our well fleshed out plan, with a well designed product featuring self-serve sign-up, ad management, and reporting, supported by metrics and testimonials…
@_EightThoughts @practicalgolf @ahurst11 Aimpoint is faster than people playing ping pong because they’re bad putters. Aimpoint is just as fast as traditional aiming by crouching/squatting and constantly walking back and forth. Aimpoint isn’t slowing down the game. The wrong tees and inability to play ready golf is
@ahurst11 No you’re not crazy. It’s very helpful.
One last kick-in-the-arse tweet for the year: Don’t Be a Quitter Let me explain, as this is one of the most disappointing changes in my opinion in “tech” and startups over the last 12-18 months. Two things together have done many a disservice: the combination of a tougher year…
@John4man @ericwilliamrea Ever since I saw this tweet, I've had the recurring thought that it's way more fun and fulfilling to work for someone unreasonable than it is to work for a cynic, critic, or realist.
the best part about having kids when you're younger and being from a culture that does plus longevity improvements is that your son has a great great grandma that's still kicking, and a multitude of great grandparents
Peter Thiel on customer acquisition: “The kitchen sink approach doesn’t work. Most companies get zero distribution channels to work. If you get just one channel to work you have a great business. If you try for several but don’t nail one, you’re finished. Distribution follows…
@ericwilliamrea Being unreasonable is a virtue. Nothing is more reasonable than cynicism and being critical
Most of the successful people I know are somewhat delusional/self-deceptive. Success requires so much failure that those who have an abundance of “realism” are gonna struggle. There’s a reason observational comics don’t start billion dollar companies. They’d give up too early
most people don’t realize a major part of being a corporate executive is slack jiu jitsu. it’s literally just maintaining state on a million ongoing threads and connecting person A to person B to resolve dependency conflicts at an incredibly rapid pace