jitendra1 @jitendra1
Girl dad. Marketing and Advertising Exec. Design nerd. Redwood City, CA Joined December 2008-
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We’ve had this under wraps for a while: Hightouch now supports enterprise-grade message delivery powered by our marketing agents. They find the opportunity, build the audience, content, journey, and deliver across email, SMS, push, in-app, WhatsApp, and more. More below: After this week’s Salesforce and Braze news, one thing is clear: enterprise martech stacks will look very different in 18 months. Marketing stacks will continue to consolidate. M&A will happen, but innovation is what will really drive the change. Hightouch’s agentic marketing platform has enterprise-grade delivery capabilities. Paired with the Composable CDP, that means enterprises no longer need an engagement platform in the traditional sense. Hightouch sends the messages now, too. Let’s decompose what a CEP or ESP really is: customer data, workflows for content and orchestration, and delivery infrastructure. Customer data has shifted to the data warehouse. The largest and fastest-growing companies already use Hightouch to orchestrate customer journeys on top of their warehouse. Marketing workflows are being transformed by AI. Brands like MoneyLion, Fullspan Health, Thumbtack, and XP Inc. are running more personalized campaigns much faster, with timelines dropping from weeks to days, sometimes hours. The missing piece has always been delivery. And delivery is not trivial. It must be bullet-proof and enterprise-grade. We’ve been building this for a couple years. Hightouch supports email, SMS, push, in-app messaging, and WhatsApp, with batch and real-time messaging, consent and compliance controls, and the deliverability expertise enterprise lifecycle programs need. Our solution is already in production at large retailers, media companies, health care companies, and financial services firms. Medium moved its sending onto Hightouch in under a month. Today, it handles millions of messages a day. But delivery is just where it starts. The whole “workflow layer” of martech is being eaten by AI. Companies have bought the best marketing tools but still spend weeks coordinating data requests, writing briefs, producing content, and setting up campaigns. Finding out what worked and deciding what to change takes more manual work. Our Agentic Marketing Platform addresses three problems: • It takes 50+ steps, 5+ teams, and 4–8 weeks to go from idea to launch. • Companies have tons of data but little signal. • Static campaigns are too focused on your agenda, rather than the customer. Just last week, we saw an 80-year-old media company operating in hundreds of countries cut campaign production from about 6 weeks to 3 hours. Enterprise technology doesn’t change overnight. That’s why we built our capabilities to be composable. If you’re ready for Hightouch to handle delivery, we’ll do it. If not, we can send from your existing CEP. We founded Hightouch on the strongest data foundation, an open ecosystem, and customer choice. We won’t depart from that. We believe the most composable architecture will win, whether that’s data, content, delivery, or anything else. Full post here: lnkd.in/p/giqpM9yy
After 20 years at Google, I joined Hightouch. Why? Agencies don't lack tools. They lack easy access to the client data that matters. In @Forbes today: 5 lessons on partnering with agencies through the agentic AI shift. forbes.com/councils/forbe…?
At @HightouchAI we built that harness for marketing. It knows your brand, data, and goals, works across your tools, and follows your approvals. Details: hightouch.com/blog/marketing…
3,000 miles in two months. 92% on Full Self-Driving. The car didn't get a better engine. It got a harness: cameras, maps, rules. I stay in the driver's seat. Marketing AI lacks this. The model isn't the missing piece. The harness is. Check out the @HightouchAI harness!
@harriskennyx @tejasmanohar Fair question, but Cursor is the proof. A raw model + API keys didn't change engineering. A harness that knew the codebase, ran the tests, and fit the PR workflow did. Marketing needs the same. API keys give you access, not context.
Legal got Harvey. Eng got Cursor. Where's the agent harness for Marketing? Every CMO I talk to is tired of hearing of "AI transformation." They bought a bunch of tools, ran tons of pilots, and gave their teams the best models. Their marketing process still sucks. If that sounds familiar, you'll want to bookmark this. We've been helping Fortune 500 enterprises actually implement AI and figured it out. The answer is a purpose-built marketing harness. Read my full post here:
@Adweek @Google Appreciate the call out, @KendraEBarnett and team @Adweek . Excited to help shape the future of agentic marketing with the amazing @HightouchAI team!
The customer-data-platform-turned-agentic-marketing-system, Hightouch, is bringing on @Google’s agency heavyweight Jitendra Kumar to make inroads with the industry’s biggest agencies, brands, and tech partners. adweek.it/4gN4uYp
@AravSrinivas Not the only voice product, respectfully. Gemini has had it for ages (in AI years)
Today we’re expanding the Gemini 2.0 family with new options and broader availability. This builds on the first model we launched in December: 2.0 Flash, our model with low latency and better performance ⚡ Read more on today’s launches ⬇️
Ask me anything. I really value our interactions on social media which have changed a lot over time. It’s been a while since I’ve done an AMA so I thought I’d do one with this post. Ask me anything in the replies and I will answer as many as I can in the coming days.
Watch the lengths India's bowlers have bowled. Full to aid the swing early on and then hard into the pitch. One of the better bowling performances.
Check out my latest article: WFH FTW -- What I've learned while leading WFH/remote teams linkedin.com/pulse/wfh-ftw-… via @LinkedIn #wfh #remoteworking #wfhlife #empathyatwork #empathy #workathome #workfromhome #leadingthroughcrisis #wellbeingatwork #wellbeing #workculture
I'm always on the go, so I need a little bit extra. #Wellman vitamins & minerals help me stay in top shape and always give my 100%. @WellnessForInd1 🏋 youtu.be/KHBG2sr0EPE #ViratTrustsWellman
@SteveHaskin Your derby dozen is just so unbelievably accurate! Following the segment for 3 years now. Respect!
Chrome OS users: Now u can downld movies & TV shows from @GooglePlay before any flight goo.gl/UgmiyV @albertycheng #just4u #retweet
@kushagra looks like your Android dream for India came true?
@twaintaylor dude they're saying this piece of junk is worth that much.. lol.. how u??
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