AJ Chan @mrajchan
Internet entrepreneur/advisor: 2 exits & now own a portfolio of 7-figure companies. Sharing deep dives on world class startups, founders & customer experiences Oakland, CA Joined April 2009-
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Following342
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Love when CEOs like @larsvedo and, ultimately, @HenryLSchuck solve customer problems from Twitter It's a great opportunity to flex their company's CX muscles The bigger issue is when customers feel like the only way they'll be heard & attended to is if they Tweet about it
Love when CEOs like @larsvedo and, ultimately, @HenryLSchuck solve customer problems from Twitter It's a great opportunity to flex their company's CX muscles The bigger issue is when customers feel like the only way they'll be heard & attended to is if they Tweet about it
Similar to "remote employees" just being "employees" It won't be long until "global engineers" are just "engineers" If Flexport can build an $8B startup with offshore engineers, than any company can Also, shared an office with @seanlinehan and can co-sign his startup wizardry
Similar to "remote employees" just being "employees" It won't be long until "global engineers" are just "engineers" If Flexport can build an $8B startup with offshore engineers, than any company can Also, shared an office with @seanlinehan and can co-sign his startup wizardry
Been seeing more of these productized service models like @storyarb pop up in the creative spaces: design, copy, video, etc I think they're are smart/creative ways to solve the traditional freelancer <> client challenges: 1. Expectation setting and delivery from the jump 2.…
Been seeing more of these productized service models like @storyarb pop up in the creative spaces: design, copy, video, etc I think they're are smart/creative ways to solve the traditional freelancer <> client challenges: 1. Expectation setting and delivery from the jump 2.…
Over the past year, I've advised SaaS startups and talked 50+ founders in the $1M-$15M ARR range This is the "messy middle" (h/t @scottbelsky) It's where startup's plateau or build the foundation for true scale Here's why? - You can brute force your way to $1M ARR But you…
There's truth to the business clichés: "Never quit" "Build for decades" "It's a marathon, not a sprint" Don't believe me? Here's 40 founders who built 10+ year overnight successes: • Arron Levie (Box): 19 years • Eric Yuan (Zoom): 12 years • Elon Musk (Tesla): 16 years •…
Many founder are caught on a hamster wheel of playing life on hard mode (including myself) The same "do it yourself" approach needed to ship your 1st product & get your 1st customer won't work to get to the next level Founders need to evolve themselves to evolve their company…
The best leaders are always finding ways to lift/amplify their community Love what @businessbarista is doing with his platform for the founder community This is what makes social media special
The best leaders are always finding ways to lift/amplify their community Love what @businessbarista is doing with his platform for the founder community This is what makes social media special
Tech has helped scaled a higher quality food system Mass-Produced ➡️ Handcrafted Fast Food ➡️ Farm-to-Table Processed ➡️ Whole Foods Low Cost ➡️ Fair Trade GMO ➡️ Free Range AI can help scale a higher touch/human CX Scripted ➡️ Personalized Reactive ➡️ Proactive Resolution ➡️…
At my last startup, every person did a 4 hour shift of "customer support live" every 4-6 weeks It made everyone stay closer to the product and customer... and appreciate/respect the support team It also set the foundation for everyone to give a sh*t about the customers
At my last startup, every person did a 4 hour shift of "customer support live" every 4-6 weeks It made everyone stay closer to the product and customer... and appreciate/respect the support team It also set the foundation for everyone to give a sh*t about the customers
Always curious how many followers these types of "contents" drive So far ~600 new followers and $16.66 cost per follower, which will go down over the next few days Will it beat X's paid follower product?!
Always curious how many followers these types of "contents" drive So far ~600 new followers and $16.66 cost per follower, which will go down over the next few days Will it beat X's paid follower product?! https://t.co/Nwh3vFxNvZ
Last week, I had drinks with 2 senior managers of $25M+ ARR startups that I used to advise They all said that company moral and team output is higher than ever In 2022, many of these folks were still - Job hopping for higher roles and salaries - Negotiating raises <1 year in…
Loyalty is a dying art "No one stays in one place anymore" "It's hard to know who you can trust" "People are always chasing the next big thing" Many spend more time looking for the greener pastures than tending to their own garden But building for decades is more fulfilling
SabrinaFunk @1hyjza0tD2jPid
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0 Followers 122 FollowingRosanna Jun @rosan_ju
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1 Followers 204 Following_A2MegB_2A @a2megb71197
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312 Followers 3K FollowingVonda Bordinger @vonda34791
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1K Followers 902 Following A lifelong learner in this universe seeking true freedomRobert Alexander @SalvageBuyer
1K Followers 6K Following The God of the OT and the God of Creation Elohim of the Garden is Jesus & we need to listen for his words, laws, and voice in every day of our life._F_amiglistimo @amiglistim19322
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2K Followers 3K Following CFO. SMB, PE, real estate, and domain investor #dallascfo #cfo #cfoaas #cpa #consulting #investing #smb #startups #funding #domains #staffing #peo876 fi life💞🇯�.. @DelightedJa
27 Followers 148 Following Jamaica a mi heart beat. Proud foodie. Deeply in love with me first. Hate disloyalty🇯🇲Ella @ellatunnel28
1 Followers 21 FollowingPatrina Carther @PatriCarthe
33 Followers 5K FollowingIvy 😌 @Ivy_Tracey3900
1 Followers 218 Following Sultry еnchantress with а dаngеrous tоuсh of sеductionShawn Rubel @shawnrubel
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10K Followers 4K Following @IndieRaising Connecting indie makers and investors | https://t.co/UQulaGEhGU Strategy for Startups | Marketing consultant with 13+ yrs B2B/B2C SaaS experienceDavid Rodarte @DavidMRodarte
518 Followers 969 Following Sharing experience to help others on their journey | Real Estate, Finance & Construction | Founder, Private Equity and SMB Co’s centered around Texas Housing.Cryptox @iscryptox
538 Followers 1K Following Crypto Holder since 2016 | Part time Degen | My tweets are not financial advice.Chris Hamoen @Chamoen
3K Followers 3K Following Founder, @getdataparrot. Predict and grow your revenue with AI. Opinions are my own.Trenton Hughes @trentjhughes
3K Followers 905 Following Investor l Managing Partner @ Unfounded Ventures l ex CEO @ Station Entertainment & CXO @ Helpware l Partnering w/ great people to build profitable startupsShivani Berry @shivanisberry
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21K Followers 1K Following Built my first startup to 100M users & $100M revenue • Serial Entrepreneur w/ 2 exits • Actionable advice on entrepreneurship, mindset, business, and marketing.Nick Mehta @nrmehta
31K Followers 7K Following CEO @gainsighthq #customersuccess; family, football, philosophy, physics, fashion, Tay-Tay, The Boss. "I come back stronger than a 90s trend."Andrew Warner @AndrewWarner
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6K Followers 963 Following $100k+ mrr in 9 months with @castmagic_io helping 40k+ creators turn their content into their business. prev. Trend io (acq) - host DTC PODArjun Mahadevan (Mr. .. @ArjunMahadevan
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62 Followers 17 Following Global engineering without the headache. Our engineers join your team to increase your velocity without amping up burn. By @eriktorenberg @seanlinehan🐝 Carol Walsh ^Mon.. @CarolWalshReal1
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61K Followers 29 Following Founder of The Generalist. Analyzing the world’s most interesting companies and leaders at @thegeneralistco. Join +100,000 readers.So, I came across something big. I was skeptical, so I dove in: I think it's a leasing industry game-changer🔥 Keep it secret? Wouldn't be in the spirit of the account 🙏 Instead, excited to tell you guys about it: (did make them give me national access 😆) Here goes:
Most people are terrified of creating content. I've literally had multiple execs say to me "it's as daunting as skydiving." A tad dramatic, but I totally get it. So I created THE NICHE BUILDER, which is a simple 10-question quiz that helps anyone create their content strategy…
@eriktorenberg @BuildWithSquad @seanlinehan is brilliant so excited to hear this. @SignalFire wrote a guide to remote hiring methods that’s been pretty helpful signalfire.com/blog/remote-hi…
Excited to announce a new incubation under the Turpentine Umbrella, with Sean Linehan as CEO (and majority owner): Squad @BuildWithSquad. Sean Linehan, former VP of product at Flexport, built his last company with remote engineers and realized the labor arbitrage was a massive…
@mrajchan @scottbelsky The balance of it all is a neverending seesaw
Slack's first main landing page. Copy-wise, I would've aimed to be way more clear in the H1. Don't get much context there (or in the imagery) that actually tells me what this thing is. Worked out for 'em though I guess?
@mrajchan @scottbelsky Great reminder. It won't be a hockey stick - it'll be a zig zag. Whether it zigzags up or down will depend on a founder's ability to evolve
This is why persistence in resilience is way underrated.
Over the past year, I've advised SaaS startups and talked 50+ founders in the $1M-$15M ARR range This is the "messy middle" (h/t @scottbelsky) It's where startup's plateau or build the foundation for true scale Here's why? - You can brute force your way to $1M ARR But you…
Looking to do 3-5 totally free consulting sessions with startup founders on: - Conversion rates - Landing pages - Copy In exchange, I just want to ask a couple questions to help me better understand how founders think about the above. Not a sales pitch, not looking for…
I gave my doorman Frank a violent chest bump this morning. Because @storyarb is officially the modern brand's full-stack, fully flexible content subscription & i'm fired up about it. So is Frank. You get: - Unlimited content requests - Full menu of content formats (social,…
In a way this is a second unveiling, My Second Million Podcast is now called Made It Podcast and the first guest is @benjimarkoff . Thank you to everyone who voted on the podcast cover, you can see the winner below. We may tweak and refine it a bit this week :). Thanks to…
@mrajchan @scottbelsky I think I am always in the feeling it stage
@mrajchan @scottbelsky Brute force eventually expires!
@mrajchan @scottbelsky Yep, gotta be prepared for the downs and celebrate the ups!
@mrajchan @scottbelsky Your insights on the transition from founder-led growth to building scalable systems are spot on. Really highlights the strategic and operational shifts needed to navigate these growth stages effectively. Thanks for sharing this wisdom!
@mrajchan @scottbelsky It's not easy but damn is it worth it.