Steve Kraus @sdkraus01
Head of Marketing Listen - Learn - Grow - Repeat USA Joined April 2010-
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Hi Marley raises $25M to fund its AI-powered communication platform for the insurance industry tcrn.ch/30yTPZw by @bayareawriter
Let's Grow! W/ latest funding @HiMarleyInc will reinvent the insurance experience. Pleased to add @gordonritter @emergencecap & @BrewerLaneVC to a world class group of investment partners @BainCapVC @GreenspringVC @UnderscoreVC @trueventures - ⬆️passion + ⬆️performance = ⬆️fun
Let's Grow! W/ latest funding @HiMarleyInc will reinvent the insurance experience. Pleased to add @gordonritter @emergencecap & @BrewerLaneVC to a world class group of investment partners @BainCapVC @GreenspringVC @UnderscoreVC @trueventures - ⬆️passion + ⬆️performance = ⬆️fun
Looking for a new #marketing opportunity at a fun company that truly lives by its core values? Apply today. bit.ly/CareersaatHM #hiring #lovewhereyouwork #marketingjob #jobsearch #careers #jobopening #Bostonjobs
We're excited to welcome Hi Marley’s new Head of Marketing, @sdkraus01, who’s fresh perspectives and deep industry knowledge will help take us to our next stage of growth! bit.ly/SteveKraus
What Did You Miss at ICMI Contact Centre Expo 2020? @cogitocorp 's W in the Best New Technology Solution Category... uctoday.com/contact-centre… via @uctodaynews
Great article in ClickZ.com on voice technology – see what @sdkraus01 has to say about how it is being used to elevate the call center experience here: lnkd.in/gytbryK
In order to successfully wield #EQ tech for the better of your business, you must use it with the intent of augmenting, not replacing human ability. My colleague @sdkraus01 explains: bit.ly/2G77Oio
I have both sent and received a number of - We are all in this together messages - And while i believe in and appreciate all this togetherness -- I am not going to lie, I F@!cking hate Covid19
@sdkraus01 from @cogitocorp: “Over time, does #technology become a competitive advantage? Will tech impact the ability to be hired, for example?” @PRSABoston
Cogito Partners with Concentrix destinationcrm.com/Articles/ReadA…
For months, I've been reporting on AI tools created to make us "more human," in effect, by aiming to help tap into empathy & compassion. Ex.- One startup analyzes empathy levels for customer service reps. Here's a look at existing tech & its implications. entm.ag/fo61
Workplace AIs are starting to tell employees what to do, including "coaching" call center agents in real time. My piece on our changing relationship with AI: time.com/5610094/cogito…
Gold winner in Best #CX, product or service category at #InsAwards18 is @MetLife! Congrats to all the winning team! 👏🎉🏆 @MetLifeCares @AccentureIns
Thrilled to announce our investment in @cogitocorp to further integrate #AI in our #contactcenter solutions bit.ly/2PmAHqj #technology
Within the next few years, we will start to see the technologies that are ingrained in our everyday lives become more aware of our state of mind: brinknews.com/YGo #BRINKNews with @cogitocorp on #AI #Talent
Pretty sure I just mistakenly ate a clif bar from my bag that expired in 2015. Wish me luck...
Very powerful combination of technology. @cogitocorp live behavioral guidance and emotion analytics powering process decisions within @salesforce Einstein next best action #DF2018

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