Sofia Capra @sofcapm
MS Candidate Integrated Marketing Communications @NorthwesternU Brand Strategy. Digital Marketing. From Costa Rica. Love Traveling. Fashion Follower Chicago, IL Joined February 2014-
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@Office has the #WorstCustomerService it's been over a month trying to solve case #1440582284 and there is NO WAY you can resolve it. It seems the agents don't know how to file cases and don't know how to read past entries on it in order to help customers
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Sofia Capra retweeted
Inbound vs. Outbound Marketing ¿Quién gana la batalla del #RSI? bit.ly/2cA1XTw #ROI #InboundMarketing
@AmericanAir no explanations, but we received our baggages! Thanks!
@AmericanAir any news about the luggage of #AA2315 AA you had enough time to figure this out by now How can you loose an flights entire bags
@AmericanAir Not aware of the magnitude. It's a COMPLETE FLIGHT #AA2315 baggages How can 100+ bags get lost after being scanned upon arrival
@AmericanAir how difficult is to find 100+ baggages that were lost from a same flight? We know they arrived to MIA but never to bag claim!
@BuzzFeed @MiamiHerald @HuffingtonPost #AmericanAirlines lost a complete flight's luggage MSY-MIA. Incredible?? #organizedtheft #AA2315
@AmericanAir it's a complete flight luggage. You should start investigations towards a possible THEFT! No reason for taking so long to find
@AmericanAir any news yet? How can the luggage can't be localized if supposedly it's already in MIA??
@AmericanAir Will follow you once we have an answer, for now this will be public, as a carrier company you should assume these consequences
@AmericanAir Thanks, I will appreciate your help! I hope you understand that as passengers, we carry values in our baggages.
@AmericanAir went to the airport and told us they still don't know where bags are!! Even though it appears they got to MIA.
@AmericanAir same response we got yesterday! That doesn't tell me anything 12 hrs after. We know bags got scanned but never got to bag claim
@AmericanAir no one from the flight got the bags!!!
@AmericanAir bags are under my father's name Victor Mesalles
@AmericanAir can you please explain how can all the baggages of flight 2315 (MSY-MIA) were lost yesterday? We have not yet received any news
Way to go @amazon 1-Hour Bike Messenger Delivery in NYC huff.to/1w6HCqe via @HuffPostTech huff.to/1w6HCqe
Without tension, no one pays attention- Scott Bergen, CEO of @pizzahut #MedillTalentQ
Interesting e-commerce strategy #bonobos #imc442 bit.ly/1tMYwoB
Social-enabled Vending Machines...is it too much? adweek.it/1oo8Wxv
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