Customer Service Institute @CSIA_Institute
CSIA provides Customer Service Training and Certification and Service Excellence Awards and Recognition. #CustomerServiceTraining #RedefiningServiceExcellence serviceinstitute.com Chicago, IL Joined February 2009-
Tweets1K
-
Followers525
-
Following276
-
Likes569
Get ready to put on your costumes and join the Halloween festivities! The team at CSIA wishes you a thrilling Halloween filled with lots of treats and fun. Remember to stay safe while you're out and about! #HappyHalloween #Halloween #Halloween2023 #RedefiningServiceExcellence
It’s that spooky time of year again when goblins and ghouls abound. Speaking of spirits, have you ever been “ghosted”? It can happen in #CustomerRelationships too, Read on 👻 #GhostingCustomers #Ghosting #CustomerCommunication #RedefiningServiceExcellence
Our online courses make it possible to complete your training while still working and gaining experience. Learn more >> bit.ly/40DMSDC #CustomerServiceTraining #CustomerServiceCertification #CallCenterTraining #ServiceExcellence #RedefiningServiceExcellence
Join us for a FREE interactive webinar on #CustomerCommunication with an expert on the topic: Charlotte Purvis! Click here to sign up: bit.ly/3tFePPS #LiveWebinar #CustomerServiceTraining #CustomerServiceCertification #ServiceExcellence #RedefiningServiceExcellence
In honor of #GetToKnowYourCustomersDay our blog provides 10 great examples of how to get to know your customers better >> bit.ly/3M3kC8w #KnowYourCustomer #CustomerRelationship #CustomerServiceTraining #CustomerServiceCertification #RedefiningServiceExcellence
By truly getting to know your products and services, you'll be able to offer your customers the exact help they need, when they need it. #TipTuesday #CustomerServiceTips #CustomerServiceCertification #ServiceExcellence #RedefiningServiceExcellence
Join us for a live, interactive webinar on #CustomerCommunication with an expert on the topic: Charlotte Purvis! Click here to sign up: bit.ly/3tFePPS #LiveWebinar #CustomerServiceTraining #CustomerServiceCertification #ServiceExcellence #RedefiningServiceExcellence
Are you ready to take your career to the next level? Look no further! Get certified in less than a year and take the first step towards achieving your dream job. Enroll now: bit.ly/3OLCRyV #CustomerServiceCertification #OnlineTraining
Let's give a big round of applause to Vanessa La Rose for successfully completing our Certified Customer Service Manager course and earning the CCSM designation! #CustomerServiceCertification #ManagementTraining #ServiceExcellence #RedefiningServiceExcellence
Abigail, thank you for sharing your experience with us! We are thrilled to hear that our course provided you with tools to enhance customer service in your organization! 🌟 Learn more about our CCSM course: bit.ly/3OLCRyV #TestimonialTuesday #CustomerServiceManager
Customer Service Week 2023 - Webinar Series with Charlotte Purvis - Today are are talking about Adjusting Attitude! >> youtu.be/XAHEyK4HrSI?si… #CustomerServiceWeek2023 #CustomerServiceWeek
On day 3 of #CustomerServiceWeek, our webinar topic is “Expressing Empathy.” We discuss why it's important to understand the difference between empathy and sympathy in customer service >> youtu.be/jgpgtAR9QCI?si… #NationalCustomerServiceWeek #CustomerServiceWeek2023#Empathy
Empathy is a crucial skill for customer service professionals. By actively listening to customers and truly comprehending their needs, we demonstrate our commitment to supporting them in every possible way. #Empathy #CustomerServiceTraining #RedefiningServiceExcellence
Today's topic in our #CustomerServiceWeek2023 webinar series with Charlotte Purvis is “Tackling Tough Topics”. There are bound to be challenges in customer service. It’s how we approach them that matters. Listen in! >> youtu.be/A7pTDx4ygsw #NationalCustomerServiceWeek
We're celebrating #NationalCustomerServiceWeek 2023 by offering you a FREE webinar series with customer communication expert Charlotte Purvis. Listen in! >> bit.ly/3PZalML #CSWeek2023 #CustomerServiceWeek
Happy #NationalCustomerServiceWeek! Enjoy a FREE webinar series with special guest, Charlotte Purvis. No registration required - daily videos will be shared here or you can subscribe >> bit.ly/3PJet09 #NationalCustomerServiceWeek #CustomerServiceWeek #RedefiningSe ...
Today is the first day of #NationalCustomerServiceWeek! Here are a few tips on how to celebrate with your customer service teams. Let's renew our commitment to #ServiceExcellence today and every day! Have a wonderful week! #CustomerServiceWeek #CSWeek2023 #ServiceExcellence
Let's celebrate Abigail Robinson's achievement of completing our Certified #CustomerServiceManager training course. We are proud to recognize her outstanding accomplishment. May her success inspire others in their pursuit of excellence in #CustomerService. Congratulations!
While every effort should be made to prevent customer service failures, they can happen to the best of us! Learn why its important to include service recovery in your overall customer service strategy >> bit.ly/3LwCV5J #ServiceRecovery #RedefiningServiceExcellence
Acquiring certifications can be a great way to accelerate your career. They serve as a testament to your skills and can pave the way for new job opportunities, Learn more > bit.ly/45AFCes #CustomerServiceTraining #Certification #RedefiningServiceExcellence
Jerry Halm @thejerryhalm
516 Followers 338 Following The Customer-centric Entrepreneur |Content |Course |Coaching |Consulting |Conference |Community
Rod Mitchell @CXBunited
2K Followers 2K Following
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Jeannie Walters @jeanniecw
13K Followers 7K Following #CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Intelligent Purpose @CustomerPurpose
2K Followers 1K Following I enable business leaders to delight their customers by creating customer experiences that turn their competitors green with envy -Unlock your brands potential
مرتضى محمد �... @MrMurtadhaMBA
904 Followers 5K Following مستشار في الابتكار و ريادة الأعمال I رئيس مركز Six Sigma لاستشارات رواد الأعمال I عضو هيئة التدريب في معهد الإدارة العامة فرع المنطقة الشرقية.
Hesham Elshekh @HeshamElshekh4
1 Followers 108 Following
Customer Support Day @CustSupportDay
22 Followers 113 Following Celebrate support professionals worldwide with us every 3rd Wednesday in May! Follow for updates, planning tips + fun content year-round! 🗓️→May 21, 2025
Temitayo Meg Ogunmusi... @MegTemitay1480
0 Followers 2 Following
Salem @Sal_5555_
31 Followers 372 Following
Isaac Olayinka @IsaacO30244
67 Followers 995 Following
Kumar Balajee @KumarBalajee466
39 Followers 307 Following
Customer service @VGSresources
2K Followers 637 Following Customer service resources: roaming on Twitter to identify resources to help companies improve their customer service - Good friend of @verygoodservice
Lpsarez @Lpsarezbkuc
56 Followers 7K Following
TheraDoyle @Mc3x0Gd07YQ0km
44 Followers 6K Following
Purvesh @purvesh1742
126 Followers 2K Following Available Anytime to help. Crazy about non-fiction stories. I am working as a product manager in a private firm.
Aderemi stephen @Stivmascot
146 Followers 1K Following
Pr_une7 @Une7Pr98871
34 Followers 2K Following
Customer Service Inst... @CSIofNamibia
16 Followers 91 Following CSIN believes in the importance of exceptional customer experience for every business. We offer support, education, certification, and practical assistance ...
Myrtie @myrtie93pena
317 Followers 3K Following
Callum Whelan @caljwhelan
9 Followers 52 Following CM | Quality Assurance SaaS Platform and Customer Service Outsourcing Partnerships
Royal Emscot @EmscotRoyal
34 Followers 322 Following
Eva @evavisher25
205 Followers 3K Following
Manic Pixie @manicpixie1104
14 Followers 150 Following Member of the TOOL Army. Pusciforce. Nature. Coffee. Yoga. Mom of 2.
Sarah @miranda_sarah92
382 Followers 3K Following
Oreva @beddingsbyorev... @yettytouch
414 Followers 403 Following HR, Multipreneur,Mum,Women Always come first ,..... Constantly Evolving......
Rafeek S @RafeekS20
23 Followers 573 Following
Phred @PhredMac4430
1 Followers 8 Following
travlnshu @travlnshu
197 Followers 828 Following
Call-ShOre-Line Clien... @CallShoreLine
14 Followers 180 Following Client Services (CX) / Customer Relationship Management (CRM)
Alden Bigelow @iberiastole1750
16 Followers 378 Following
SimpliAssess @SimpliAssess
160 Followers 742 Following SimpliAssess is a headless assessment platform that lets educators, course admins & training professionals conduct online tests across multiple channels.
Gate 39 @gate39media
874 Followers 1K Following Empowering financial firms & agribusinesses with custom marketing, technology, and CRM solutions. #hubpartner #fintech #financialservices #agmarketing
JoAnna Brandi & Co. @KeepEmHappy
420 Followers 439 Following Inspire, engage, empower employees! Keynotes, leadership & customer care/loyalty training, author, Happiness Coaching & more! http://t.co/9mpGPwA57e
BryanBair ✍️ @BryanBair
5K Followers 1K Following Business Education #CX #ServantLeadership ~ 'What e'er thou art act well thy part' https://t.co/OQiYTwOTQv
Corporate Training @CorpTrainingHub
481 Followers 859 Following Corporate Training Hub provides an online learning classroom with engaging, on-demand content #Training #Upskilling #Leadership #CX #FutureWork
Matt Oppenheimer @matt_oppy
5K Followers 3K Following @Remitly CEO. payments. fintech. remittances. immigration. @Harvard and @Dartmouth alum.
Excellent Corporate S... @excellentcorp10
8 Followers 41 Following We are a team of human resources training professionals and consulting firm, seeking to build a network of people with excellent corporate culture.
Kazinha Atual @kazinhaatual
105 Followers 487 Following “Qto mais a sociedade se distancia da verdade, mais ela odeia aqueles que a revelam” GEORGE ORWELL #FORALULA #PTNUNCAMAIS #Plandemic 🇧🇷
Neal Dlin @NealDlin
850 Followers 842 Following Human Experience | Founder @ https://t.co/YZDtzDnjEL | Speaker | CX | EX | Founder of https://t.co/vX8Fcin5ne | Amateur Theatre Producer & Performer
MillenialWriterVA @MillenialVa
12 Followers 133 Following CEO Millennial Virtual Services (Virtual Assistant)
Charlotte Purvis @SpeakerCPurvis
97 Followers 155 Following Author, The Customer Communication Formula. Customer Service Consultant & Speaker. Learn about my book here: https://t.co/9LOYQNkWkR
Timothy Chidziwa @ChidziwaTimothy
188 Followers 2K Following Tourism ,hospitality and customer service professional
Selasi Ayittey @iamcelasi
230 Followers 2K Following Life Insurance | Risk Mgt| |Strategist|Finance Professional | | Career Development Enthusiast | LiverpoolFc |🇬🇭 No.9 |
jpatrickverizon.net@ @jpatrickverizon
637 Followers 4K Following Love is I and Hi way in life Jah, provide for is people across the globe Selassie Jonas / Patrick A Jonas https://t.co/Lnv68YH7Ak
Gale E. Weithers @GaleWeithers
236 Followers 533 Following Corporate Training Facilitator | Brand & Customer Experience Consultant | Executive Coach | CEO & Lead Consultant of nVision Training Solutions #nvisiontraining
Nojvii @NojviiE
1 Followers 69 Following Nojvii is the reliable IT company,where IT Services can be fully explore to its threshold limit.
StartingPoint AI @StartingPointAI
2K Followers 2K Following Workflow management software for professional and shared services teams. Become more efficient, transparent, and productive with workflows and AI
OnQ Global @OnQ_Global
279 Followers 840 Following Elevating Global Labor and Technology Solutions 🇵🇦 Panama 🇰🇪 Kenya 🇮🇳India
Shep Hyken @Hyken
106K Followers 13K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Jerry Halm @thejerryhalm
516 Followers 338 Following The Customer-centric Entrepreneur |Content |Course |Coaching |Consulting |Conference |Community
Rod Mitchell @CXBunited
2K Followers 2K Following
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Jeannie Walters @jeanniecw
13K Followers 7K Following #CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Intelligent Purpose @CustomerPurpose
2K Followers 1K Following I enable business leaders to delight their customers by creating customer experiences that turn their competitors green with envy -Unlock your brands potential
LeslieO @LeslieO
6K Followers 5K Following Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.
Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM
Jay Shetty @jayshetty
399K Followers 11K Following Jay Shetty | Global Best Selling Author | Award Winning Podcast Host of ON Purpose | Purpose Driven Entrepeneur
Timothy Chidziwa @ChidziwaTimothy
188 Followers 2K Following Tourism ,hospitality and customer service professional
Blueprint to Practice... @dr_gumm
114 Followers 533 Following Helping doctors save time & energy, increase collections, while working less and gaining their freedom back through practice automation clinical strategies.
FocusFew Strategy @FocusFew2Win
1K Followers 2K Following Curated news, articles & discussions on #MarketingStrategy, business marketing, #ContentMarketing, business and corporate #strategy, #leadership and #innovation
Gale E. Weithers @GaleWeithers
236 Followers 533 Following Corporate Training Facilitator | Brand & Customer Experience Consultant | Executive Coach | CEO & Lead Consultant of nVision Training Solutions #nvisiontraining
CXDojo @CXDojo_inc
299 Followers 1K Following Hi! We are CXDojo. We are customer-obsessed and we are good at solving intricate tasks.
calldesk @calldeskAI
238 Followers 687 Following Pionnier européen de l'IA conversationnelle. Automatisez les appels répétitifs dans votre centre de contact grâce aux callbots. || #voicebot #relationclient #IA
StartingPoint AI @StartingPointAI
2K Followers 2K Following Workflow management software for professional and shared services teams. Become more efficient, transparent, and productive with workflows and AI
OnQ Global @OnQ_Global
279 Followers 840 Following Elevating Global Labor and Technology Solutions 🇵🇦 Panama 🇰🇪 Kenya 🇮🇳India
SEGOH CX @SEGOH_CX
311 Followers 308 Following Discusión sobre #Experiencia y #Servicio al cliente,Mejora de #ExperienciaCliente Discussion #CustomerExperience #CX #Tech #TipsCX #OHmoments #MomentosOH 🔎
GB Barrett @RevGB7
178 Followers 629 Following Pastor, Preacher, Husband, Father, Compassion for the Least of These. The Samuel DeWitt Proctor School of Theology @STVUatVUU. LM of Kappa Alpha Psi Fraternity
Vasudev Kamath @vasudevkamath
1K Followers 5K Following Investment Consultant | Financial Advisor I Wealth Manager I Ex Tata Empowering professionals in Wealth Creation, Retirement Planning, Tax Savings.
DraftKings @DraftKings
391K Followers 3K Following The Crown Is Yours 🫴👑 | Just an admin with a worthless marketing degree | Best Ball + Daily Fantasy forever | Call me QB1
Lee Pickard @LeePickardCX
283 Followers 758 Following Customer Obsessed. Infinitely Inquisitive. Fascinated by potential...human and technological 🏴#CX #CustExp
Iristel Inc. @iristel
1K Followers 1K Following We change how you communicate, collaborate, and connect to power your #business. Unleash your #communications with #IP and #voice. Shoot us a DM! 👋
farlinium @farlinium
41 Followers 56 Following Follow us to learn about the latest innovations in driving value through Customer Experience Analytics.
Sally Mildren @bossladyCX
354 Followers 180 Following Founder of BossLady Consulting & ClarityPX Happy humans = GROWTH. CX, Culture, Engagement, and Brand are inseparable.
flooidCX @FlooidCX
52 Followers 36 Following “conversation vs confrontation” creating #customercare solutions that return ROI $FLCX #FollowUs
The Think Human Consu... @_thinkhuman
1K Followers 1K Following Customer experience with a human-centred approach. Working across CX improvement, customer communication and customer service training. #cx #custserv
Vunela @VunelaHQ
23K Followers 19K Following Educating, inspiring and empowering the next generation leaders.
CX TouchPoints Group @CXTouchpoints
186 Followers 129 Following We are a leading Customer Experience organization. Delivering high value customer experience consultancy #CustomerExperience #CX #Africa
Metaverse CXM @metaversecxm
115 Followers 470 Following Customer experience management (CXM) in physical and digital worlds (metaverse).
lara truelove @lara_truelove
87 Followers 279 Following Customer experience, behavioural insight, human centered design and facilitation are a few of my favourite things…
The CX Hype Squad @CxHype
1K Followers 1K Following Promoting the best customer experience content and thinkers on Twitter! #cx
Customer Service vs C... @BookCustomer
986 Followers 983 Following Encuentra en nuestros libros 📗📘📙 la metodología que logrará que tus Clientes te recuerden y recomienden 💚 por su autora ✍️ @yamialmaguergil
CustomerCareAdvisory @CustomerCareAdv
2K Followers 2K Following #EX #CX #DigitalTransformation #Call #Contact #Center #RevenueGeneration #InstructionalDesign #Training #Curriculum #HR #Innovation #BrandPromise #Mentor #Ally
CX-Excellence / Micha... @CxExcellence
4K Followers 3K Following Helping organisations thrive through Customer Experience, Journey Management, and Leadership Development. #CX #EX #JourneyMapping #Leadership
Sam Fiorino @Samf_CX_MRX
2K Followers 3K Following Canadian Customer Experience Insights and Marketing Research Professional @_Phase5, CXPA member. Views are my own. #CX #MRX #VOC #Insights
Micah Solomon @micahsolomon
10K Followers 3K Following Customer service consultant, trainer, eLearning, author, customer experience consultant.Senior Contributor to Forbes. 484-343-5881, [email protected]
Miles C Thomas - Cust... @milescthomas
2K Followers 2K Following LinkedIn Top CX Voice, Chief Experience Officer, Author Customer Experience 3- Top 20 CX influencer 2021/2- CX Awards Chair of Judges CXPA member
Fred Stacey @FredStaceyAinCX
3K Followers 5K Following Passionate about Contact Centers and Customer Experience! Actively creating positive outcomes #AI | #ContactCenter | #CX
Tue Søttrup @tuesottrup
1K Followers 1K Following I've been creating excellent customer experiences since 2000. Making the world a better place one conversation at a time. CEO at Smart Role.
Rotary International @Rotary
331K Followers 9K Following Rotary unites more than 1.2 million great minds around a shared purpose. And together, there's no limit to the good we can do. #PeopleOfAction
Bank of America News @BofA_News
532K Followers 560 Following The power to get the latest news and information and stay connected with Bank of America.
Cue @StayOnCue
143 Followers 608 Following Guiding phone based sales and service reps through conversations the right way, every time. #StayOnCue
ICMI @CallCenterICMI
10K Followers 1K Following We have stepped away from Instagram to focus on other channels! Subscribe to our newsletter to keep in touch: https://t.co/XKbS07yi9O
Susan Hash @susanhash
11K Followers 8K Following B2B writer/longtime #cctr journo. I write & tweet about #ContactCenter #CX #custserv #CustomerCare #WEM #digital #AI #CCaaS | Views my own.
Sue Duris, CCXP @SueDuris
5K Followers 1K Following #CustomerExperience and #Marketing evangelist at @M4_Comm | helping brands grow by aligning their #culture, #EX and #CX | #growthmindset | *Burgh Verified
Steve DiGioia @SteveDiGioia
3K Followers 3K Following Retired Customer Service Crusader & Author, 20+ yr Hotel Guy. Voted a 6-time "World's Top 30 Customer Experience Professional".
Stephanie Thum, PhD, ... @stephaniethum
23K Followers 19K Following Known for #CX. Now a B-school professor and commissioned book author. Rarely posting on X. Find me on @LinkedIn. 🫶🏼
Sean B Hawkins @SeanBHawkins
5K Followers 3K Following #CustServ #CX leader & speaker. Foodie & traveler. @buffalobills #RollTide Syracuse bball
Sangeeta Bhatnagar @SBhatnagar212
291 Followers 147 Following Recruitment / Retention Strategies, Soft Skills/Human Behaviour training , Passionate about Education for all Children, Social Responsibility
Russel Lolacher - Rel... @RussLoL
6K Followers 4K Following Host of Relationships at Work Podcast - the leadership mindset guide to creating a workplace we love. Speaker. Learner. 4x ICMI thought leader in CX.
Neal Dlin @NealDlin
850 Followers 842 Following Human Experience | Founder @ https://t.co/YZDtzDnjEL | Speaker | CX | EX | Founder of https://t.co/vX8Fcin5ne | Amateur Theatre Producer & Performer
Nancy Friedman @telephonedoctor
1K Followers 500 Following VIRTUAL Customer Service Keynote Speaker, President Telephone Doctor Customer Service, Sales & Communications. https://t.co/EF1FV8aDw6
Murphy Fraser @murphyjfraser
872 Followers 565 Following #CCTR • #CX • #CustServ | Consultant | People are my passion | Opinions are my own.Trends for United States
You might like
