Technically Genius @TechnicallyExp2

Former Fruit Stand Genius. All opinions r mine. Joined January 2022

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Technically Genius @TechnicallyExp2

2 years ago

Are any other Anons having issues running full system (os) after repairs?

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Technically Genius @TechnicallyExp2

3 years ago

Customer actually told an employee “I know more than everyone in this store” Then demanded their battery replacement be done in front of them at a floor table…

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Technically Genius @TechnicallyExp2

3 years ago

Can we please figure out why displays randomly stop turning on on iPhones and we have to hard restart them to fix. I’m tired of not having an answer as to why it happens.

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Technically Genius @TechnicallyExp2

3 years ago

When you get a new position but the schedule team never gives you training time…

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Technically Genius @TechnicallyExp2

3 years ago

I’m glad today is over. Mistakes were made and customers were upset at lost data. Let’s hope@for tomorrow to be better.

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Technically Genius @TechnicallyExp2

3 years ago

I’m so not looking forward to work today…

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Technically Genius @TechnicallyExp2

3 years ago

Is it me or did I not see a receiver speaker on the 14pro and pro max?

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Technically Genius @TechnicallyExp2

3 years ago

That’s ok @WorkJam I didn’t need to check my messages anyhow…

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Technically Genius @TechnicallyExp2

3 years ago

Mixed warranty repairs are ridiculous. The fact I have to fake sign for the customer and transact in order to complete the second repair is ludicrous. Do better Apple.

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Technically Genius @TechnicallyExp2

3 years ago

I just don’t understand how a customer can enter their correct password to turn off activation lock after a restore, but then fail to enter that same password 1 minute later to reload their backup.

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Technically Genius @TechnicallyExp2

3 years ago

I started at apple around 5 years ago making $16.50 per hour. I was recently promoted to Genius and am now making $29.50 per hour. Curious about others in role and duration and hourly rate for comparison. Post if comfortable doing so.

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Technically Genius @TechnicallyExp2

3 years ago

I owe, I owe, so off to work I go…

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Technically Genius @TechnicallyExp2

3 years ago

Customer shows up to get replacement iPad we ordered. I transact the repair and I’m looking at his iPad wondering why we are replacing it. Dumb me asks why. Cx says his screen is cracked. Nope, screen protector is cracked, tech never even checked. And they just got Genius…

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Technically Genius @TechnicallyExp2

3 years ago

It’s always amazing to me how fast a Genius who gets a lead role forgets how the bar operates. It’s like they get mind wiped upon promoting.

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Technically Genius @TechnicallyExp2

3 years ago

#funnylemondoor was the best one and you can’t change my mind

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Technically Genius @TechnicallyExp2

3 years ago

So the backstage password changed again. Is it because it keeps getting out on Twitter?

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Technically Genius @TechnicallyExp2

3 years ago

Round 2 complete and was already told that I’m on to round three. I’ve been there before and still told no so I’m not convinced it’s happening till I have an offer

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Technically Genius @TechnicallyExp2

3 years ago

It’s amazing when you catch customers lying to your face. Me: so, do you know your AppleID and password? Cx: yea! Me: ok let’s turn off find my Cx: why isn’t this password working? It’s the same one I use for everything!

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Technically Genius @TechnicallyExp2

3 years ago

Not to brag but I’m in the middle of an 8hr repair only shift. Was told if I want to go to the floor or “hit a wall” to let them know. Um, I’ll be fine, but thanks for asking.