Contact Centre Specialists @_CCSpecialists
CCS is the go-to consultancy for Contact Centres, supported by specialists, not generalists. ccspecialists.co.uk Birstall Joined December 2019-
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Following100
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Contact Centre Specialists retweeted
How the coronavirus outbreak could change contact centres forever verdict.co.uk/contact-centre… via @VerdictUK
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Contact Centre Specialists retweeted
Covid-19 could cause permanent shift towards home working theguardian.com/technology/202…
Contact Centre Specialists retweeted
3 weeks to take part! Complete This Simple Survey for a Chance to Win a Google Nest Hub Max callcentrehelper.com/survey-deliver… #cctr #worklife
Want to know more about how to create and define a business strategy? Take a look at our article on call centre helper today. Click the link below callcentrehelper.com/define-create-…
Contact Centre Specialists retweeted
Whitepaper: Midsized Call Centers take a Digital-first Approach callcentrehelper.com/resource.php?i… @Genesys
Contact Centre Specialists retweeted
Webinar: AI Trends to Keep an Eye On callcentrehelper.com/webinar-ai-tre… @Talkdesk #cctr
Contact Centre Specialists retweeted
💦What role do social media play in the coronavirus epidemy? 💦What can we learn from the spread of the coronavirus fake news on social media as marketers? 💦 And finally – how can social media help with fighting the global health threat? 👉See below pos.li/2f7anq
Contact Centre Specialists retweeted
Your 2020 Crisis Marketing Strategy: Marketing Communication and the Coronavirus dlvr.it/RRqPXC #CustomerExperience
Contact Centre Specialists retweeted
7 Reasons Why You Should be Using Visuals in Training callcentrehelper.com/reasons-using-… @ProcedureFlow #cctr
Contact Centre Specialists retweeted
We are now live on our webinar - 5 Things you NEED to be Analysing in your Contact Centre still time to join callcentrehelper.com/new-webinars/r… @Nexidia
Contact Centre Specialists retweeted
Putting #Chatbots in the driving seat to boost insurance sales conversions and reduce agent handling time and missed chats. bit.ly/2Q7drir bit.ly/3aLuG0D by @contactcentres
Contact Centre Specialists retweeted
#callcenters will need to move remote as well @DaveMichels @McGeeSmith @blairplez #contactcenter #cctr #cx #CustomerService #remotework #remoteworking #coronavirus #COVID19 #COVID2019
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