Apifonica @apifonica
🎯 Rethinking Interactions with Customers 🎯 Automation cases in #callcentres #customerservice #marketing #hr 🎯 A telco platform based on #AI #conversationalai apifonica.com Tallinn, Estonia Joined October 2016-
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Raising Telephone Customer Service Standards! 🚀 🌟 90% spend more with personalized service 🌟 81% buy when service is top-notch 🌟 64% of businesses see sales boost 🌟 61% leave after one bad experience apifonica.com/en/blog/how-to…
"A #voicebot takes over tasks that would be impossible, due to the lack of resources, or frustrating for a human," says our writer, Dr Agnieszka Wiącek, as she addresses several questions and shares insights. apifonica.com/en/blog/in-hum…
Apifonica's blog post highlights the benefits of voicebots in automating customer interactions, recruitment, and order processing. #CustomerService #recruitment #BusinessGrowth apifonica.com/en/blog/cost-c…
See how @Precastedmonton , a construction company, leverages a recruitment voicebot in its hiring process. This innovative solution significantly reduces recruiters' workload, allowing them more time for meaningful interactions. #recruitment #recruitment apifonica.com/en/blog/voiceb…
Bulk SMS - What are its practical applications in different sectors, technology, psychological impact, cost, and effectiveness as a communication tool. #SMS2024 apifonica.com/en/blog/bulk-s…
AI should motivate people to develop new knowledge, while robots can continue to perform low-skilled/menial work, which humans should not be engaged in. cnbctv18.com/education/goog…
Technological advancements will greatly affect the economy as we enter the new year. Let's keep an eye on the most impactful trends of 2024. #TechTrends2024 #2024Outlook apifonica.com/en/blog/10-tec…
What Makes Customer Service Stand Out? Quality, accessibility, and fast problem-solving are key. Enter the voicebot: an intelligent tool revolutionizing service efficiency. Discover how a voicebot can transform customer interactions. #CustomerService apifonica.com/en/blog/how-to…
Curious about #AI terms? Our comprehensive guide is perfect for enthusiasts and pros alike! Unravel the mysteries of #MachineLearning, #NLP, and more. apifonica.com/en/company/art…
Businesses are on the lookout for cost-effective ways to boost their online campaigns. Enter AI voicebots! These bots are transforming customer interactions, engagement, and cost reduction. 🚀 #AI #Voicebots #DigitalMarketing apifonica.com/en/blog/optimi…
Recruiters often face a common challenge—limited time and a flood of CVs. Especially in mass recruitment, the pressure is on to discover top talent quickly. Let's uncover effective strategies? #RecruitmentReality #HR apifonica.com/en/blog/how-to…
🚀 Unlock the Power of AI in Business! 🤖✨ From industry transformation to enhanced efficiency, discover the impact of AI. #AI #businessinnovation apifonica.com/en/blog/artifi…
Discover the transformative power of voicebots across industries! From revolutionizing #HRprocesses to reshaping #ecommerce experiences, voicebots are paving the way for an innovative, efficient future. #Voicebots #TechTrends #businessinnovation apifonica.com/en/blog/5-indu…
NLP is beneficial in industries like human resources, customer service, healthcare, law, finance, e-commerce, and advertising. It helps companies automate processes. #callcenter #BigData #MarketingTips apifonica.com/en/blog/what-i…
Natural Language Processing (NLP) is a branch of AI that bridges computers and human languages, enabling machines to comprehend and produce meaningful language interactions. #nlp #machinelearning #aiprojects
CX-Excellence / Micha.. @CxExcellence
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Harold Sinnott 📲 @HaroldSinnott
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Intelligent Purpose @CustomerPurpose
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12K Followers 12K Following Founder of Call Centre Helper, the UK's most popular contact centre magazine. @callcentrehelp
Contact Center Pipeli.. @CCPipeline
2K Followers 965 Following The leading destination for contact center professionals. Visit our blog, (https://t.co/pAoiOdQqXO) or subscribe to the magazine, (https://t.co/ZDf14edYSq)
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The University of Turku in Finland is developing an artificial language corpus proficient in all European languages, including Estonian, to preserve minor languages in the post-ChatGPT era. #chatgpt #ArtificialInteligence #GenerativeAI news.err.ee/1609120697/fin…
Download PDF — 48 Ready-to-Use #ChatGPT Prompts:: linkedin.com/posts/umesh-de… ————— #AI #GenerativeAI #PromptEngineering
Many enterprises hesitate, not due to a lack of ambition but because of a cloud of ambiguity surrounding the practical applications of these AI systems. linkedin.com/pulse/story-co… #MachineLearning #ConversationalAI #GenerativeAI
Mathematics for Machine Learning course buff.ly/44i49Ey #machinelearning #datascience #datascientist #datascientist #DataAnalytics #dataanalyst #ad #elearning #learning #course #courses #MLOps
69% of respondents to the 2023 South African CX report believe that brands listen to and respond to their data and feedback. Only 14% of brands say they consistently do so. How long will consumers provide feedback if they can't see tangible change? cx-report.co.za
Reading Performance (PISA) Estonia🇪🇪: 523 Canada🇨🇦: 520 Finland🇫🇮: 520 Ireland🇮🇪: 518 Korea🇰🇷: 514 Poland🇵🇱: 512 NZ🇳🇿: 506 US🇺🇸: 505 UK🇬🇧: 504 Japan🇯🇵: 504 Australia🇦🇺: 503 Germany🇩🇪: 498 France🇫🇷: 493 Turkey🇹🇷: 466 Greece🇬🇷: 457 Chile🇨🇱: 452 Mexico🇲🇽: 420 Colombia🇨🇴: 412 @OECD
Here’s a list of changes and improvements that have been made to 𝕏 since Elon Musk’s takeover. There has been more innovation in the last 8 months than in the last 8 years of Twitter 1.0.
Customer experience is affected by your entire business, not just your #contactcenter. In this report by @lizkmiller, she explains why it’s your entire organizations responsibility to modernize & improve customer experience & employee experience. tinyurl.com/y499vvb3 #CX
William Rubio , CRO of CallTower, Top 10 Inspiring Leaders of 2023 | IE Mag hubs.li/Q01ZNT5_0
Just remember this... #GenerativeAI is at the Peak of The #AI Hype Cycle right now...
The @Gartner_inc Hype Cycle of Artificial Intelligence 2023: gartner.com/en/documents/4… —— #BigData #DataScience #AI #ArtificialIntelligence #MachineLearning #DeepLearning #GenerativeAI #LLMs #ChatGPT #EdgeAI #KnowledgeGraphs #ModelOps #ComputerVision #PromptEngineering #Annotation
2022 International Tax Competitiveness Index Top 10 Countries Estonia🇪🇪🥇 Latvia🇱🇻🥈 New Zealand🇳🇿🥉 Switzerland🇨🇭 Czechia🇨🇿 Luxembourg🇱🇺 Hungary🇭🇺 Lithuania🇱🇹 Turkey🇹🇷 Israel🇮🇱 @TaxFoundation
Is AI going to take over the world? Will AI make us smarter? Will AI make us dumb? Will AI eliminate jobs? Will AI help us grow? These questions and more continue to make AI, ChatGPT and similar technologies the topic of the day. forbes.com/sites/shephyke… #customerexperience #AI
As ever @rwang0 bringing his POV to the world of #AI and its impact on the financials. Headline: AI 'driving' valuation growth for Big Tech stocks finance.yahoo.com/video/ai-drivi…
Simplifying #legal jargon to clients is challenging. Ease it with our #businessphoneservice. Embrace efficiency, #privacy, and reliability with Vitel Global today! Visit:ow.ly/6J2i50PoPqV #business #technology #lawyer
Don't miss this week's #AmazingBusinessRadio with Anand Janefalkar, CEO and founder of @ujetcx. He talks about how AI is transforming customer communication. hyken.com/amazing-busine… #customerexperience #AI #customerengagement
Agent turnover rates for contact centers range from 30-45%, which can be costly. Improve your #contactcenter team’s experience with these 4 tips: ringcentr.al/3OlRNFN.
Unlocking the Door to Loyalty - by Neil Kostecki @coveo blog.contactcenterpipeline.com/2023/04/unlock… #cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience #callcenter
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