Matt Cheung @clarasysmatt
CEO at @ClarasysLtd - delivering change through enterprise agile. The right people, processes and technologies to solve the right problem at the right time. clarasys.com London Joined August 2011-
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Matt Cheung retweeted
Implementing #B2BSubscriptions can be challenging. @clarasysmatt explores common pitfalls across the subscription journey, key differences between #B2B and B2C and requirements for scaling subscription products to multiple users here: clarasys.com/insights/think… #SubscriptionModel
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How to ensure impact as a result of a CX programme eu1.hubs.ly/H0gCZym0
Some thoughts on how to make post merger integration successful - in two parts clarasys.com/insights/repor… eu1.hubs.ly/H0gC-mL0
This comes up regularly - don't assume all your customers want to interact with you in the same way eu1.hubs.ly/H0gD5WG0
Matt Cheung retweeted
Your processes are stuck in the dark if you’re still using SharePoint to manage them. Static storage isn’t enough. You need real-time visibility and actionable insights to drive better outcomes. BusinessOptix gives you the tools to make smarter decisions and stay ahead. #BPM
If you're interested in subscription billing models, download our Drive to Subscribe ebook here eu1.hubs.ly/H0gD0rB0
Some data on key order to cash metrics in this report eu1.hubs.ly/H0gCZyg0
Matt Cheung retweeted
Are your employees hesitant about #AI? Discover how to use the COM-B model to help your team embrace AI with confidence and learn how to address common fears and resistance for successful #AIAdoption in your organisation here: clarasys.com/insights/think… #BehaviourChange #Change
Consider EX and CX in tandem to 10x your transformation benefits eu1.hubs.ly/H0f7R4R0
Combine your customer experience and circular initiatives to make it easy and convenient for customers to participate in the circular economy, and you can help to create a more sustainable future. eu1.hubs.ly/H0f7R4T0
Are you sufficiently considering the needs of your deskless (not just remote) workers ? eu1.hubs.ly/H0f7MHM0
The key to successful transformation remains balancing people, process and technology successfully eu1.hubs.ly/H0f7R4L0
Using, or introducing a modern composable architecture means that upgrading or changing your subscription management technology isn't open heart surgery on your business, like it used to be eu1.hubs.ly/H0f7R4K0
"Pull in the event of emergency" - given hospitals and healthcare organisations dependence on digital tools, is your disaster recovery plan up to scratch? eu1.hubs.ly/H0f7R4J0
Executing an S4/Hana upgrade is challenging. Take some time before embarking on asking whether you want to just lift and shift? Hint - you probably can't! eu1.hubs.ly/H0f7MHJ0
Pay transparency doesn't have to mean knowing exactly what everyone is paid! eu1.hubs.ly/H0f7RtF0
Maximising efficiency: Optimising order-to-cash processes eu1.hubs.ly/H0dFzwl0
How to approach large scale, customer centric transformation eu1.hubs.ly/H0dFzpM0
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