markknight @markknight
Creative Director at Contact Center Pipeline contactcenterpipeline.com United States Joined June 2008-
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Share your thoughts on current state of #CX - what challenges are you facing with strategies to drive #CustomerCentricity & #CustomerExperience? Please take this quick survey fr @CCPipeline & @janet_leblanc conta.cc/3irG70S #cctr #ContactCenter #custserv
What’s on your #CustomerServiceWeek agenda? Read @CCPipeline Publisher @LindaHardenCCP’s #CSW message & overview of the October issue ow.ly/Xg5z30rcZ5k #ContactCenter #cctr #custserv #CustomerService
I always figured you for a Lego man, @mikeaoki, and now I know it! Congratulations on making the @CCPipeline Wall of Fame!
I always figured you for a Lego man, @mikeaoki, and now I know it! Congratulations on making the @CCPipeline Wall of Fame!
Visit our COVID-19 Contact Center Resource Hub - we've assembled relevant articles, blog posts, webinars, & services to help you support customers & employees - bit.ly/3b1voaN #cctr #custserv #COVID19 #coronavirus #ContactCenter #CustomerService #CustomerExperience #cx
COVID-19 Contact Center Resource Hub by Contact Center Pipeline. Get relevant articles, webinars, and services to help you support customers and employees - bit.ly/3b1voaN #cctr #custserv #COVID19 #coronavirus #ContactCenter #CustomerService #CustomerExperience #cx
[Update] We've updated our COVID-19 Contact Center Hub with additional webinars - bit.ly/3eiicA7 #cctr #COVID19 #coronavirus #custserv #ContactCenter #callcenter #CX
[Update] New COVID-19 vendor services have been added to our COVID-19 Contact Center Hub - bit.ly/2RwFdWt #cctr #COVID19 #coronavirus #custserv #ContactCenter #callcenter #CX
Our COVID-19 Contact Center Resource Hub has been updated with more articles, webinars, and services - bit.ly/3b1voaN #cctr #custserv #COVID19 #coronavirus #ContactCenter #CustomerService #CustomerExperience #cx
[Update] Our COVID-19 Contact Center Resource Hub has been updated with additional articles, webinars, and free or reduced vendor services - bit.ly/2VlKn8R #cctr #COVID19 #coronavirus #custserv #ContactCenter #callcenter #CX
[Update] New coronavirus webinars added to our COVID-19 Contact Center Hub - bit.ly/3eiicA7 #cctr #COVID19 #coronavirus #custserv #ContactCenter #callcenter #CX
2019 End-of-Year Publisher's Letter - with special holiday gift :) bit.ly/ccp2019pub #cctr #custserv #CustomerExperience #customerservice #contactcenter
The December issue of Contact Center Pipeline is here: bit.ly/ccpcurrent #cctr #custserv #cx #CustomerSupport #ContactCenter #ccpipeline
Congratulations @LindaHardenCCP for being selected to @Panviva's Most Influential CX Leaders of 2019 - view entire list here: finance.yahoo.com/news/panvivas-… #CX #customerexperience #CustomerSuccess #CustServ #CCTR #CustomerService
Download your October issue of Contact Center Pipeline Magazine - featuring Contact Center Metrics Roundup - bit.ly/ccpcurrent #cctr #custserv #cx #CustomerSupport #ContactCenter #ccpipeline
3 quality suggestions for Customer Service Week from @Hyken via Forbes forbes.com/sites/shephyke… #cctr #custserv #CustomerService #csw19 @CCPipeline
🍕🍕 🍕🍕 Win a Pizza Party for Your Entire Contact Center @CCPipeline is celebrating Customer Service Week by throwing a pizza party for one lucky contact center team - register to win at: blog.contactcenterpipeline.com/csw2019/ #cctr #custserv #cx #customerexperience #customerservice #csw19
Continuum Global Services: Launching A New Contact Center Industry Brand bit.ly/2YpmSQD #ccpipeline #custserv #cctr #cx #CustomerService #customersuccess #customerexperience
CX Versus GX: When Worlds Collide bit.ly/2MHzxXQ #ccpipeline #custserv #cctr #cx #CustomerService #customersuccess #customerexperience
Say Goodbye to Agent Turnover, Not Your Agents bit.ly/2MBakP2 #ccpipeline #custserv #cctr #cx #CustomerService #customersuccess #customerexperience #agentturnover
On-Demand Is in Demand: Online Talent Platforms Are Shaping the Future of Work bit.ly/2Kd75eU #ccpipeline #custserv #cctr #cx #CustomerService #customersuccess #customerexperience

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