Matt Sims @matt_sims1
Chief Executive Officer, Teleperformance UK & RSA: contact centres, customer service, customer experience, social media (all my own views) linkedin.com/in/matthew-sim… UK Joined November 2011-
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The Practical Implications Of Remote Working As A Result Of The COVID-19 Pandemic #Inthistogether #Coronavirus #Covid19 #BPO #ContactCentremanagement #4T4 #CX #CustomerExperience #ContactCenter #ContactCentre #WAHA #WorkFromHome #WorkAtHome linkedin.com/pulse/practica…
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The Practical Implications Of Remote Working As A Result Of The COVID-19 Pandemic #Inthistogether #Coronavirus #Covid19 #BPO #ContactCentremanagement #4T4 #CX #CustomerExperience #ContactCenter #ContactCentre #WAHA #WorkFromHome #WorkAtHome linkedin.com/pulse/practica…
I'm Taking On The Hardest Foot Race On Earth – The Marathon des Sables @marathonDsables to help @bestbeginnings ow.ly/61DL30nWwWw #MarathondesSables @Teleperformance
I'm Taking On The Hardest Foot Race On Earth – The Marathon des Sables @marathonDsables to help @bestbeginnings ow.ly/61DL30nWwWw #MarathondesSables @Teleperformance
I'm Taking On The Hardest Foot Race On Earth – The Marathon des Sables @marathonDsables to help @bestbeginnings ow.ly/61DL30nWwWw #MarathondesSables @Teleperformance
I'm pleased to announce that the DERS has awarded @Teleperformance UK the Armed Forces Covenant - Bronze Award #ArmedForces #Employment #UK #MOD #ArmedForcesCovenant #Government ow.ly/QdbV30nQ17A @DefenceHQ
Matt Sims retweeted
.@Teleperformance: 2018 Annual Results, February 28, 2019 marketscreener.com/TELEPERFORMANC… #BPO #CX
Managing A Transformation Strategy in 2019 ow.ly/dbaD30nR0Nc #Transformation #Innovation #DigitalDisruption #Change @Teleperformance
Managing A Transformation Strategy in 2019 ow.ly/dbaD30nR0Nc #Transformation #Innovation #DigitalDisruption #Change @Teleperformance
I'm pleased to announce that the DERS has awarded @Teleperformance UK the Armed Forces Covenant - Bronze Award #ArmedForces #Employment #UK #MOD #ArmedForcesCovenant #Government ow.ly/QdbV30nQ17A @DefenceHQ
I'm pleased to announce that the DERS has awarded @Teleperformance UK the Armed Forces Covenant - Bronze Award #ArmedForces #Employment #UK #MOD #ArmedForcesCovenant #Government ow.ly/QdbV30nQ17A @DefenceHQ
Using Trust To Nurture Customers Into Fans ow.ly/gFhx30nLQCZ @Teleperformance @intel_sourcing @Future_Sourcing #Outsourcing #Sourcing #CustomerAdvocacy #CustomerLoyalty #CX #CustomerExperience
This is a serious message for the UK government about contractors ow.ly/GAY730nrNuw #Outsourcing #Government #PublicSector #CX
What Drives Loyalty In Australian Consumers? ow.ly/51QP30n4rFA #CX #Australia #CustomerExperience #CustomerService #CustomerLoyalty
Working From Home Is The Strategy You Need to Explore In 2019 ow.ly/XC9c30n4rpK #WAHA #WorkFromHome #CX
Matt Sims retweeted
Noisy offices, constant IM disruptions, and meeting overload make it hard for employees to get work done. In 2019, the tide will turn against the “always online, always available” norm of today’s workplaces. forr.com/2EnOsTS
Choose your #CX metrics carefully ow.ly/zrxO30n2EYt #CustomerService #CustomerExperience #Metrics #SLA #KPI
Teleperformance Wins Major E.ON Customer Service Contract ow.ly/H9pD30mZvDg @Teleperformance #Eon #CustomerService #CX #Utilities
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