Nora Jones @nora_js

Founder and CEO @jeli_io (acq’d by @pagerduty ). Ex-@slackhq @netflix . Co-wrote O’Reilly Chaos Eng x2. Created @LFISoftware. Angel Investor. jeli.io Denver, CO Joined May 2009

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Charity Majors @mipsytipsy

2 weeks ago

But shouldn't they be? 🙃 Isn't this THE work of management and other people leadership roles...aligning what's good for the people who build the business with what is good for the business?

Elon Volo 🇮🇱 @igvolow

2 weeks ago

But shouldn't they be? 🙃 Isn't this THE work of management and other people leadership roles...aligning what's good for the people who build the business with what is good for the business?

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Nora Jones @nora_js

2 weeks ago

“Everyone does customer support” model. Especially in the early days, this was so helpful in having everyone aligned internally on what was important and why.

Eliot Durbin @etdurbin

2 weeks ago

“Everyone does customer support” model. Especially in the early days, this was so helpful in having everyone aligned internally on what was important and why.

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Loved giving this presentation. Great questions from the audience afterward too. Communicating in organizations can feel so obvious to some of the people in them. But have you ever been new in an org and almost felt like you needed a “My Org Duolingo” to figure things out? It’s…

InfoQ @InfoQ

4 weeks ago

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Nora Jones @nora_js

a month ago

Today was an eventful (but productive) Monday, and my brain was completely fried by the end of the day. While I was making dinner, I couldn’t think of the name for what I was cooking (stuffed red peppers), that what verbally came out of my mouth instead were the words “giant…

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PagerDuty @pagerduty

2 months ago

Learning from incidents is just as important as resolving them 💡 This week on #PageItToTheLimit, Developer Advocate Mandi Walls (@lnxchk) chats with Nora Jones (@nora_js) about @jeli_io and the evolution of the post-incident review process. Tune in ➡️ bit.ly/3TmZdeA

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Alexis Ohanian 🇦🇲 @alexisohanian

3 months ago

In the early days of a startup, focus less on broadening your reach and more on deepening your impact. It's better to have 100 users who love your product than 1,000 who merely like it.

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Nora Jones @nora_js

3 months ago

I met a new friend on a ski trip a couple weekends ago — none of the friend group I was skiing with worked in tech, so I was surprised when she mentioned she’s a lawyer in Tech M&A. I got excited and immediately told her I was a founder that recently went through an acquisition.…

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claire vo 🖤 @clairevo

4 months ago

Great thread by @mipsytipsy on power symmetry in organizations. I could get “never confuse lack of clarity with empowerment” tattooed on my forehead. One of the most impt jobs of managers and leaders is to internalize purpose & communicate it clearly. Direction ≠…

Charity Majors @mipsytipsy

4 months ago

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Shreyas Doshi @shreyas

4 months ago

When giving feedback on a product proposal, too many people will try to help with smart-sounding questions like “how will you measure success?” or “what are the biggest risks?” or “what are the milestones?” but they tend to overlook the most important question in such situations:…

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Alex Cohen 🤠 @anothercohen

4 months ago

Something is definitely not adding up here with this Carta drama. If I had to guess I’d say the sales team at Carta has full access to cap tables to do outbound and drive growth for their liquidity offering and was getting away with breaching trust like this for a while. This…

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Mike Julian @mike_julian

4 months ago

The replies to this are so confusing. How is this in the least bit controversial? The most frustrating responses here keep conflating “have passion” with “burnout is inevitable” And “have passion” is apparently gatekeeping?

Jessie Frazelle @jessfraz

4 months ago

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Mitchell Hashimoto @mitchellh

4 months ago

Nothing at all wrong with taking a job just for financial reasons, but people who are passionate about it consistently produce better results. This expands beyond software/hardware, too. I.e. for housework I try to always hire the people that are "weirdly" into their craft. When…

Jessie Frazelle @jessfraz

4 months ago

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Nora Jones @nora_js

4 months ago

Wow. I just watched American Symphony and it was so beautiful. The love, the talent, the hard work.

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Nora Jones @nora_js

4 months ago

Psst. Your prospect doesn’t care about your Q1/Q2/Q3/Q4. When I see a sales rep reference quarters and when they need to wrap a deal up in emails to me I’m 🤦🏼‍♀️. This has less to do with the sales rep and more about the system and incentive structures they find themselves in.

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Jeff Gallimore @jgallimore

4 months ago

For those who might be taking time off at the end of the year, we might be interested in spending some of that time learning. Well, do I have gift for you from the speakers at @DevOpsDaysDC 2023! We've posted the videos from all the talks. Enjoy! youtube.com/playlist?list=…

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Jeli.io @jeli_io

4 months ago

On the ninth day of Incidentmas my true love gave to me advice on how to approach hard topics and avoid spending a learning review dancing around blame. 💃💃💃💃💃💃💃💃💃 hubs.la/Q02dsdrb0

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Nora Jones @nora_js

4 months ago

If you’re looking at purchasing a product and don’t get to talk to the people who built it and don’t get to totally “try it out”— it’s a good signal that you’re not being sold something that exists. 💡