IT Schitz’n Giggles @pw_reset_tool

I work for an IT department at a school district. This is just an account to laugh over the silly things that I encounter on a daily basis. Joined May 2020

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

Another day, another sad death for a Chromebook. Ticket notes: “Chromebook rested on hot stove” RIP Chromebook #distancelearning2020 #Chromebook #SchoolIT #techsupport

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

A family returned a Chromebook to the school. The reported issue: student put the Chromebook in the microwave and it started to spark. What did that poor Chromebook do to deserve such a death? #chromebook #IT #Techsupport #Computers #DistanceLearning #BackToSchool2020

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

It’s Monday! Which means I spend most of my day resetting users passwords. The real question is, when do you think users forget their passwords? #IT #HelpDesk #passwords #passwordreset

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

Another magic trick in the tech world... clearing the cache/history on your web browser. This fixes a number of website issues. I get so many calls where this is all that the user needs to do #tipsandtricks #it #techsupport #helpdesk

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

There’s a joke when working with technology “did you try turning it off and on again?” It isn’t actually a joke. It works. Turn a device off and on again or sign out and sign back in resolves so many issues. #IT #helpdesk #technology #technologybasics #turnitoffandonagain

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

People should really take a moment and educate themselves on what information you’re agreeing to share when using software or technology. Check your setting. Be informed. #privacy #internet #NetNeutrality #technology #microsoft #google #apple #facebook #twitter

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

The amount of people who do not know the difference between typing a web address and performing a Google search #technology #technologybasics #internet #IT #helpdesk

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

Reading service desk tickets is sometimes like reading recipes on blog sites. I don’t need your life story. I just want you to type your problem in a clear concise manner so I can work with you to resolve it. #ITproblems #techsupport #helpingothers #technology

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

Weekends are when people forget their passwords. #mondays #techsupport #IT #helpdesk #passwords

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

You know it’s Friday afternoon when the phones stop ringing. The only struggle is to stay awake until the end of my shift. Then Monday will arrive and I get to reset everyone’s passwords that they forgot over the weekend. #IT #Technology #internet #Friday #techsupport

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

User “My password isn’t working!” Me: Is caps lock enabled? User: Hangs up the phone. #usererror #simplefixes #technology #IT #ITproblems #helpingothers #passwords

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

IT departments everywhere right now. @ITCrowdSupport #IT #Technology #workinghard #helpingothers #shitsonfire

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

Teacher: do I have to allow access to my contacts? Me: no, please refer to step 3 Teacher: do I have to allow access to bluetooth? Me: no, refer to step 4 Teacher: do I have to allow... Me: DID YOU READ THE INSTRUCTIONS?!?! #schoolIT #ITproblems #distancelearning #helpingpeople

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

I occasionally get calls from people who are lost when they can’t find the Caps Lock key on a Chromebook. They absolutely need Caps Lock to type their password. Do people not learn what the Shift key does? #technology #education #distancelearning #teachers #technologybasics

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

As someone who works on a Help Desk, sometimes I feel like I’m just a human password reset tool. #passwords #IT #Helpdesk #security #internet #computers #securityquestionsarehard

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

Me: When was the last time you rebooted your phone? User: what do you mean? Me: powered your phone off. User: you can do that?!?! Me: (cries internally) yes, let me show you how. #helpingothers #Technology #ITproblems #takecareofyourtechnology

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

User: this is the third Chromebook in a row where the keyboard doesn’t work! Me: how so? User: random keys work, others don’t, some will activate other keys Me: (recognizing symptoms) what did you do just prior to using it? User: doused it with sanitizer #liquiddamage #ITproblems

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IT Schitz’n Giggles @pw_reset_tool

5 years ago

User: What’s the server address? Me: Sir, did you read step 8? User: I didn’t realize there was another page of instruction. Me: Glad I could help! Have a great day. #readtheinstructions #weprovidedpictures #internet #ITproblems #Helpingpeople #schoolIT