Will Gallego @wcgallego
Building something amazing at @jeli_io. Trying to do some good. Software Engineering and Resilience Engineering. Formerly Fastly, Etsy. (he/him) willgallego.com New York Area Joined January 2008-
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Following345
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Hey all, my line here is "they're bringing back white supremacists and giving them blue checks", which they hit. My presence on here feels like tacit approval of such. I don't think I can stay. Going to miss a lot of you.
@DrRupaMarya @MissAmyTobey In tech and engineering, that is often reinforced by a process called "root cause analysis" -- more here: verica.io/blog/inhumanit…
Hey, I'm not on Twitter as much lately. DM me if you want contact details elsewhere.
MTTR is neither a measure of the reliability or resilience of your systems nor the effectiveness of your teams. Ditch it and dig deeper!
MTTR is neither a measure of the reliability or resilience of your systems nor the effectiveness of your teams. Ditch it and dig deeper!
It seems like there are a ton of folks just lashing out at one another over some real trivial stuff. And this is the internet, so that's saying something.
Appreciate having @snyk around when you hear about widespread vulns like the current OpenSSL. They have a blog post with solid info and make the vuln scanning easy to know where to look. Make patching easy and teams will gravitate towards security resilience.
Happy Tuesday! Today, we have article written by Dr. Richard I. Cook titled Above the Line, Below the Line The resilience of Internet-facing systems relies on what is below the line of representation. queue.acm.org/detail.cfm?id=…
Not to be a downer but I really don’t find the fake “I got laid off, was working on [controversial feature]” posts funny. I worry that at a time when a lot of people are getting laid off, actual jobseekers’ needs will be ignored because we assume it’s a meme.
i'll be much more blunt. my dad got into a rut of layoffs later in his career. i saw what it did to him. it's demoralizing and heart breaking. don't fucking joke about it. it's not the least bit funny. this is people's lives.
For many, verification is the means by which they protect their identity from imposters and the like. I have no need for verification because nobody is likely to impersonate me. This is basically a protection racket. Good job.
For many, verification is the means by which they protect their identity from imposters and the like. I have no need for verification because nobody is likely to impersonate me. This is basically a protection racket. Good job.
Today will mostly consist of me alternating between singing "Anything can happen on Halloween" in my best/worst Tim Curry impression and random verses from "Werewolf Bar Mitzvah". Sorry ladies, I'm taken.
When the 5yo asked last month what the scariest thing was for me, I kind of wearily muttered, “Responsibilities.” Now it is Halloween and he is being a creepy ghost, and sneaking up out of nowhere and whispering in my ear,“Responsibilitiessss”.
If you ask someone in your company what an incident is…and then ask 2 others, how many different answers do you get? How many google docs do you get sent?
Good to see research into technical interviewing: here's a recent paper by Behroozi, @chrisparnin, and @d_chrisbrown2 on the effects of conducting an interview asynchronously. chbrown13.github.io/papers/async_f…
I’m super disappointed to see leaders in this industry — who have made shit tons of money off the backs of developers — use the current economy as an opportunity to make public statements about how we don’t work hard enough, aren’t talented enough, and don’t deserve jobs.
No one can stop you from being a good person, from helping folks out, from caring about people around you.

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Jeli.io @jeli_io
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@[email protected]... @jpaulreed
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Learning from Inciden... @LFISoftware
2K Followers 10 Following https://t.co/JlKqgpnxzu Run by: @nora_js @norootcause @UberGeekGirl @allspaw @ri_cook @this_hits_home @wcgallego @LauraMDMaguire @v_hue_g
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Melanie Good (Kiernan... @Stented_Missus
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Otto Sulin | ottosul... @ottosulin
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554 Followers 461 Following Owner of https://t.co/OoljdughlM event coordinator for JaspersGameDay, Bi and Poly She/Her
orit @_terpsichora
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alex @heifraalex
575 Followers 5K Following [email protected] Bluesky: octet@bsky #DiversityIncludesDisability web accessibility Musician | linguistics hobbyist | ITF Taekwondo #BlackLivesMatter
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281 Followers 312 Following Co-Founder @FluxNinja. Observability-driven Load Management that works for any stack, at any scale. #ratelimit #gatekeeper #loadshedding
Oscar Funes 🇬🇹 @cocafunes
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Twogether Studios @Twogetherstudio
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Akshat Jain @captakshat
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Hazel Weakly @hazelweakly
828 Followers 797 Following Account locked so the name isn't stolen. Consider this account deactivated. mastodon: @[email protected] bluesky: @hazelweakly.me
Brad Fitzwater @bradfitzwater
233 Followers 521 Following West Virginian living in North Carolina. Software Engineer. I have strong opinions on pepperoni rolls. All opinions are my own.
Dave Root @Root_did_it
98 Followers 2K Following Leader of doers of things @hedgefund. Opinions incl tech/leadership, foods & IPA s/bourbon, and very little else. Views = mine
Sarah @sarah_butt
442 Followers 392 Following Systems thinker. Student of complexity. Normally lurking between TechTwitter and MedTwitter. Usually accompanied by 🦮 (she/her)
Piper @piperchester
335 Followers 3K Following Continually learning and undergoing maintenance. If not in codes, probably out doors. he/him
@norootcause.surfingc... @norootcause
13K Followers 5K Following Lorin Hochstein Student of complex systems failures, resilience eng, cognitive sys eng. Will talk your ear off about @LFISoftware. @[email protected]
Senior Oops Engineer @ReinH
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emily freeman @editingemily
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Nora Jones @nora_js
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Sarah Drasner @sarah_edo
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John Allspaw @allspaw
26K Followers 1K Following Cofounder, @AdaptiveCLabs, “the NTSB of Tech” bringing Resilience Engineering to industry. he/him. Won’t speak on all-male panels, and #blacklivesmatter.
Jeli.io @jeli_io
1K Followers 125 Following We've moved! Follow us at @pagerduty. Respond Faster. See Patterns. Learn From Your Incidents. Helping engineering teams at @indeed, @xero, and more.
@[email protected]... @jpaulreed
7K Followers 2K Following Human factors in software development & operations. @REdeployConf founder. “How many incidents does it take to get to the center of a sociotechnical system?”
Yvonne Lam @yvonnezlam
3K Followers 760 Following I play with books, cats, food, yarn, and dirt, not all at the same time. Software engineer. Society of People Interested in Boring Things. She/her, cis.
Sasha Czarkowski 🇺... @DivineOps
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Vanessa Huerta Granda @v_hue_g
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Leigh, Founder @ Prin... @grepLeigh
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The Jobfather™️ �... @TheJobfather__
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insecurity princess @... @saraislet
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Misty @mistydemeo
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Anne 'Typing Typing T... @AnneofManyNames
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Rollin J (Terry) Fair... @TerryFairbanks
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Sarma @redbarchetta21
87 Followers 140 Following Software, Machine Learning | @Tensorlake | prev Amazon, Lyft, https://t.co/CpfzvyP0fg
Yenly @mindfullycrafts
110 Followers 463 Following Software Engineer | Ceramic Artist | Maker | Mom | Mentor @_collab_lab | Here to listen and learn | I retweet to amplify the voices of others
Darius @DariusDuraine
8 Followers 8 Following A software engineer making his way through the world. Currently at @jeli_io
TheBardsPlayhouse @BardsPlayhouse
184 Followers 161 Following Official Twitter of https://t.co/kr6wPv8Kbe… Owned by @ashythebard Co-Owned by @TheDMB__ https://t.co/JVCG5TLEKk
Getting There Podcast @GettingThere__
79 Followers 2 Following Covering software incidents all over the tech industry with @nora_js and @niallm . Brought to you by @jeli_io and @LFISoftware
Critical Role @CriticalRole
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Brains on the Interne... @internet_brains
49 Followers 3 Following A live talk show and podcast about the intersections of Tech Work and Mental Health hosted by @thekatertot and @crayzeigh. https://t.co/pW2jVBijuS…
Replay @replayio
4K Followers 2K Following More than a video. Replay lets you jump to any point in execution, add Console logs on the fly, and squash bugs as a team.
Colette Alexander @colettecello
1K Followers 4K Following Cellist, musician, mom, learning from incidents. Find me on BlueSky instead these days.