Call Control @CallControlLLC

Call Control offers ELITE contact center services for the automotive industry. Visit our website to request a demo today! wearecallcontrol.com/request-a-demo/ 6810 Deerpath Rd, Elkridge, MD Joined November 2017

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Call Control @CallControlLLC

3 years ago

When all agents adhere to etiquette guidelines, companies will gain an image of trustworthiness, honesty, and effectiveness. This positive brand awareness is critical to any company’s success. #customerexperience talkdesk.com/blog/10-tips-f…

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Call Control @CallControlLLC

3 years ago

Transportation Secretary Pete Buttigieg said the "approach gives states the flexibility they need to set their own emission reduction targets." nada.org/nada/nada-head…

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The Honest Manager @sophie_grafton

3 years ago

Great quote to get you through the week! #Quoteoftheday #abrahamlincoln #tuesdaythought

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Business Insider @BusinessInsider

3 years ago

Why Rolls-Royce cars are so expensive

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Call Control @CallControlLLC

3 years ago

You can show you are invested in your customer by using their last name, or the name they used to introduce themselves throughout your interaction. Never call a customer by their first name, or any other name unless you are told by them first! #CustomerService

Shep Hyken @Hyken

3 years ago

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Call Control @CallControlLLC

4 years ago

More positive customer interactions mean higher customer satisfaction, which leads to referrals and a higher net promoter score! fonolo.com/blog/2022/02/h…

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Shep Hyken @Hyken

4 years ago

If your company is amazing to work for, if people love coming to work, & if there's a contagious enthusiasm because people really love how they're treated, what they do & who they're doing it for, then don’t you think the customer is going to feel it?

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Shep Hyken @Hyken

4 years ago

Yes, it takes more than smiles to deliver great customer service. But a smile can go a long way. The positive attitude – and the smile – is contagious.

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Shep Hyken @Hyken

4 years ago

In 2020, I claimed the business word of the year was “empathy.” In 2022, empathy may be more important than ever. Read more in this week's Top 5 featuring @adrianswinscoe, @customerthink, @getengati, @Fonolo, and more! buff.ly/3L1TlB1 #customerservice #CX