Fuse Group @FuseGroupCX
Fuse Group provides results oriented, visionary and pragmatic approaches to complex integration and Customer Experience activities. fuse-g.com Kansas City Metro Joined December 2015-
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Fuse Group retweeted
Emotion has a powerful impact on customer loyalty. Learn how to measure it effectively: forr.com/23XTNVe #CX
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Fuse Group retweeted
5 Top Customer Service Articles For The Week Of May 9, 2016 buff.ly/1NwGFTn #entrepreneur
Fuse Group retweeted
Know what data you want. Know what questions you want answered. Too much data gets in way of getting right data. ln.is/blog.opinurate…
Fuse Group retweeted
Statistics show 86% consumers willing to pay up to 25% more on product prices for better customer service. ln.is/blog.avail.at/…
Fuse Group retweeted
Can great #CX actually start with really bad CX? clarabridge.com/cx-quotables/ #mondaymotivation
Fuse Group retweeted
5 Top Customer Service Articles For the Week of May 9, 2016 ln.is/hyken.com/cust… @Genroe @franklincovey @CustomerGauge
Fuse Group retweeted
5 Top Customer Service Articles For the Week of May 9, 2016 buff.ly/1UMwCLi #CustServ #CX
Fuse Group retweeted
7 ways to attract and keep customers usat.ly/1SQEMkk via @USATODAY #customerexperience #cx
Fuse Group retweeted
"Customers don't expect you to be perfect. They DO expect you to fix things when they go wrong." #customerservice
Fuse Group retweeted
Fuse Group retweeted
The Internet of Things: The next phase of digital disruption ow.ly/4nnunD #2020CX #IoT #CX
Fuse Group retweeted
What Is The Difference Between #CustomerExperience & #UserExperience #CX #UX ow.ly/4nf7LB
Fuse Group retweeted
[Webinar] #ICYMI: The Evolution of Social Customer Care ft. @BlakeMichelleM #ClarabridgeChat bit.ly/1TGhbBU
Five Top Reasons for Customer Service Attrition. Number 1 is something most companies don't consider... bit.ly/23j8UGJ
Fuse Group retweeted
Be the Customer Care Provider You've Always Dreamed of Being>> bit.ly/24ivLIh #custserv #customer #MondayMotivation
30 CX books you must read, or at least choose a few...bit.ly/1TyqxzG
Fuse Group retweeted
Raise your words, not voice. It is rain that grows flowers, not thunder. - Rumi #quote
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