Joe Andrews @andrewsjoe
CMO at https://t.co/cHPxCumIZO. Formerly at OODA Health, InsideView, Zuora and VMware. Avid photographer. https://t.co/zcerB9pw2Y linkedin.com/in/joeandrews San Francisco Bay Area Joined July 2009-
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Stuck at @flySFO again waiting for bags. For over an hour… there are not enough baggage handlers staffed to take bags off planes. I get it. First world problems. But this is strange. Who’s in charge of this? The airport or @AmericanAir? Flight #2388 from @DFWAirport
5 gifts to customer support from AI, from a discussion with Krishna Raj Raja and Jim Roth at the #TSIA conference. Key points about how AI technology enhances the customer experience and drives revenue growth: bit.ly/3FOWgeF #ai #coaching #supportexperience #CX
PODCAST: Product Led Growth (PLG) is missing a pillar – Interview with Joe Andrews (@andrewsjoe) and Martin Schneider of @SupportLogicInc bit.ly/3CCqFLO
The #productledgrowth model has gained traction but building a #PLG native business or pivoting to it is challenging. What's often missing is a focus on the #supportexperience. Check out the latest PunkCX podcast with @andrewsjoe @adrianswinscoe > bit.ly/3CCqFLO
Our Chief Customer Officer, Judith Platz, has been featured in @protocol! 👀 Read what she’s learned over two decades working with #customerexperience teams, and why, in her view, the pandemic changed #CX forever. bit.ly/3dmOsXx
We had an awesome time hosting this group of MBA students from @INSEAD earlier this week! The students got to meet with our Founder and CEO @krrlogic, and our Chief Marketing Officer @andrewsjoe - it was great to have this group at our office!
Join @SupportLogicInc’s @andrewsjoe and our Vishal Talwar at @TSIACommunity’s event to see how you can drive customer lifetime value with an AI-led B2B support experience platform. ow.ly/kJXG50IVslg
Join us at #SXLIVE22 April 5th-7th. SX Live is a 3-day, free, virtual conference for support professionals to reimagine the support experience. Speakers include leaders from @Google, @salesforce, @ServiceNow, @SAP, @Zendesk & more! bit.ly/3ttVuh4 #SupportExperience
Happening now - great conversation about the future of #CRM and customer support: lnkd.in/g3X8nh72 @BrentLeary @pgreenbe @krrlogic @SupportLogicInc
Thank you @VCNewsDaily for featuring our Series B funding! We couldn’t be more excited for what is to come for SupportLogic #Funding #ArtificialIntelligence
Thank you @VCNewsDaily for featuring our Series B funding! We couldn’t be more excited for what is to come for SupportLogic #Funding #ArtificialIntelligence
We are here and all set up at #TSW21! SupportLogic is at booth number 119, right next to the coffee bar (you’re welcome ☕). Please stop by and say hello or schedule time to talk to us 1-on-1! Sign up for a meeting time: learn.supportlogic.io/tsw?utm_source… #CustomerExperience
Again, so simple in concept. This doesn’t need to be a 10 year journey! @TSIACommunity @j_b_wood #TSW2021
AI-powered customer service analytics platform SupportLogic nabs $50M wp.me/p8wLEc-brmU by @Kyle_L_Wiggers
Nick Mehta @nrmehta
31K Followers 7K Following CEO @gainsighthq #customersuccess; family, football, philosophy, physics, fashion, Tay-Tay, The Boss. "I come back stronger than a 90s trend."
Hang Nguyen @jikenkob
0 Followers 8 Following
Searkeau @searkeau38618
0 Followers 354 Following
Reytoshio @ReytoshioUxU
0 Followers 328 Following
JessicaChilde @uv4LstJT7R9bCI
1 Followers 362 Following
Terreau @Terreau271306
47 Followers 2K Following
Neida Macewen @NeidaMacew10040
85 Followers 5K Following
AIMarketer @the1aimarketer
4 Followers 46 Following
Nurul Alam - Creating.. @Email_Expert0
122 Followers 742 Following Help you create a visually appealing Email template & coding. Get in touch here:- [email protected]
Nathan Creswell @NathCres
317 Followers 504 Following Product manager by day, angel investor by night and product consultant in between. I like to think about stuff. All opinions are my own.
Teresa Mo @Teresa141Mo
533 Followers 5K Following #L'Oréal USA, #high-end cosmetics, #cosmetics experts, #biotech medicine, #obsessed with information from all sources.
Metallic_io @metallic_io
4K Followers 5K Following @Commvault is the gold standard in cyber resilience, helping customers prevail against ransomware at the lowest TCO.
Amy Colville @acolville1
52 Followers 232 Following
Jeff Gapinski @JeffGapinski
403 Followers 1K Following Websites That Sell For B2Bs @ 👉 https://t.co/101bbiiWN4. Husband, Father & 🐶 Dog Dad.
SupportLogic @SupportLogicInc
2K Followers 113 Following The world’s first support experience platform that enables companies to proactively understand & act on the voice of the customer.
Tom Francoeur @tomfrancoeur
3K Followers 4K Following Content, media relations and marketing communications strategist following brand marketing, media, advertising, small business, and tech trends.
Dom (Dominic) Fruges @DomFruges
6K Followers 6K Following OG-Downtown Jersey City, YANKEES Fan, Music= R&R, R&B, Soul; NY Giants Fan; Retired MKT Guy, Author, former 2nd LT - US Army; NO LISTS Please 🌊🌊🌊
sara finkelstein @sarafinkelstei2
2 Followers 85 Following
Jonathan Tourzan 孔�.. @NorthBeachJohn1
3K Followers 1K Following San Francisco dad. former small business owner. BA UC Berkeley MSc Imperial College
Help Lightning @helplightning
4K Followers 5K Following Next generation video collaboration to enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world!
Colleen Kapase @ColleenKapase
799 Followers 1K Following Passionate WW Partner and Alliances Leader @SnowflakeDB | Focused on #DataCloud Ecosystem
ViB @VIBriefing
1K Followers 2K Following The demand generation partner for leading B2B technology companies.
ServiceXRG @ServiceXRG
19 Followers 32 Following Helping Companies Retain and Grow Recurring Revenue Through Excellence in Support and Customer Success | CX | Experience + Expertise + Authoritative Research
Nupur Bhade Vilas @nupur_vbhade
358 Followers 844 Following Engineer turned Product Marketer. Selling @twilio since 2017. Now at @segment (@twilio acquired).
Tim Guleri @timguleri
2K Followers 631 Following Venture Capitalist in search of BIG IDEAS and VISIONARY entrepreneurs; Sierra Ventures
Vladi Semenov @Vladi_Sem
647 Followers 2K Following Technology Entrepreneur & Startup fanatic. Views are mine. Wore Glass Once. Sales consulting for SaaS Startups SF & beyond. @Vsemenov for NBA
Reshma 🇮🇳 @reshmabudhia
510 Followers 656 Following Hungry mind, social mammal, loves New | Design Thinking Specilaist | Managing Partner at Toss the Coin, marketing strategy firm that grows with you!
Jenny Fong @TechGalJenny
1K Followers 1K Following Lost my tech cred years ago, but still an engineer at heart. Product Marketing @ Apptio. Ex-Docker & VMware, Diamanti. Mom to EJ. Tweets are my own.
Infomaticaa LLC @Infomaticaa_LLC
1K Followers 4K Following Infomaticaa provides #Data-driven, #digitalmarketing services with optimized strategies for effective results. helps companies to drive more sales.
Jenny Coupe @jennycoupe
2K Followers 4K Following CMO, 5th Gen Calif, Animal Advocate, Shark Tank Addict, Wine Enthusiast, Ted Talk Junkie, 2x BoD. Opinions mine.
Deepak Lakshmanan @deesarus
92 Followers 469 Following Product @ SupportLogic - https://t.co/nlRLDbiU7C
Garrett Edwards @Garrett15434956
11 Followers 61 Following Runner. Musician. Pusher of boundaries. Aspiring Salesforce MVP. Data Geek @Demandbase
John Wolpert @jwolpert
25K Followers 23K Following CPO https://t.co/SRIWX3SVWW. Author "The Two But Rule: Turn Negative Thinking Into Positive Solutions" (Wiley) #problemsolving #teamdynamics #innovation #2buts #AI
Rich Phelan @RichPhelan3
0 Followers 4 Following
Jeff Durkin @jeffreymdurkin
68 Followers 153 Following Healthcare and politics nerd living in North Carolina.
Jon Gettinger @jgettinger
449 Followers 2K Following Student of Life, husband and father. Currently CMO for ecommerce infrastructure SaaS @Pipe17
Aleta Kelly @AletaKelly3
2 Followers 71 Following
Kelly Gill @kelleygill
850 Followers 2K Following #Ambassador @PMMalliance a global collective of #Product #Marketers ⚡️#FullStack #Marketing #Advisor | #Remote #Business #Consulting 👩🏽💻
CAP Strategy Consulti.. @strategy_cap
165 Followers 2K Following CAP Strategy Consulting est un cabinet de conseil nouvelle génération qui s'inscrit dans une démarche inclusive, éthique et durable.
Kathryn Lummis @KathrynLummis
1K Followers 2K Following Account Director for @Publitek. Bookworm. Amateur baker. Married to @wtfgoeshere. Personal twitter account.
Oliver Wyman @OliverWyman
33K Followers 2K Following Oliver Wyman is a global business of @MarshMcLennan. Our consultants work side-by-side with the client team to create breakthroughs and deliver lasting change.
Activa PR @Activa_PR
246 Followers 737 Following San Francisco-based #PR firm for #tech industry innovators in the Bay Area tech hub and around the world. We build market leaders.
Nick Mehta @nrmehta
31K Followers 7K Following CEO @gainsighthq #customersuccess; family, football, philosophy, physics, fashion, Tay-Tay, The Boss. "I come back stronger than a 90s trend."
Aaron Levie @levie
2.5M Followers 630 Following Lead Magician (and CEO) at Box (@box); Huge ABBA fan. I don't fully endorse anything I say below. Go ☁
Dave Kellogg @Kellblog
23K Followers 6K Following EIR at Balderton Capital, principal at Dave Kellogg Consulting, and author of Kellblog. See FAQ for disclaimers. RT != endorsement.
Jason ✨🇬🇧SaaS.. @jasonlk
162K Followers 2K Following GET funded ➡ $150m https://t.co/AVvPIrIdFP🦄🦄🦄🦄🦄 LEARN SaaS ➡ https://t.co/X23R2qMajX JOIN us ▶ https://t.co/0cR8K6pxEI Founder/ceo #AdobeSign
Brian Solis @briansolis
270K Followers 4K Following Head of Global Innovation, @ServiceNow | Futurist | 8x Best-Selling Author | Keynote Speaker | Digital Anthropologist | Other Socials @BrianSolis | X's are mine
Linda Yaccarino @lindayaX
562K Followers 1K Following Driven by industry progress, inspired by provocative leadership, plus don't mind a good pair of shoes or a great @PennStateFball scoreboard either.
Otis Reid @otis_reid
3K Followers 2K Following Interested in policies and politics to make the world a better, more equitable place. Tweets my own. PhD from @MITEcon. From NC. He/him
Global Snakebite Init.. @GlobalSnakebite
1K Followers 1K Following GSI-USA is a nonprofit supporting programs to reduce the scourge of snakebite by educating communities, training health workers & improving treatments globally.
Rand Paul @RandPaul
5.2M Followers 718 Following U.S. Senator for Kentucky | I fight for the Constitution, individual liberty and the freedoms that make this country great.
Ron DeSantis @GovRonDeSantis
4.8M Followers 1 Following 46th Governor of the great state of Florida.
Jen Psaki @jrpsaki
1.5M Followers 1K Following Mom of 2, Host of @InsideWithPsaki on Sundays at Noon ET on @MSNBC. For more on Say More Book tour: https://t.co/uLFVqXDYXi
Liz Cheney @Liz_Cheney
678K Followers 968 Following Proud rodeo mom, soccer mom, baseball mom, hockey mom, constitutional conservative.
James Porter @1000masterpiece
901 Followers 686 Following Cloud security, strategy, architecture @CatoNetworks
Nicole France #CX #co.. @lnfrance
1K Followers 911 Following A repatriated Californian...looking at how we use technology to do things in new ways and to do new things. Evangelist at @contentful, but views are my own.
eWeek @eWEEKNews
23K Followers 3K Following 💻 Technology news for IT professionals & technology buyers 📰 Weekly newsletter (link below) 🎧 eSPEAKS podcast with @JamesMaguire 🇬🇧 UK news @eweekuk
Tom Davenport @tdav
12K Followers 947 Following Analytics and AI person, Red Sox fan, academic who gets out into the world as much as possible. https://t.co/3aV4oUW9m7
Fivetran @fivetran
5K Followers 338 Following Fivetran, the industry leader in data movement, powers real-time analytics, database replication, AI workflows and cloud migrations.
Reshma 🇮🇳 @reshmabudhia
510 Followers 656 Following Hungry mind, social mammal, loves New | Design Thinking Specilaist | Managing Partner at Toss the Coin, marketing strategy firm that grows with you!
Vladi Semenov @Vladi_Sem
647 Followers 2K Following Technology Entrepreneur & Startup fanatic. Views are mine. Wore Glass Once. Sales consulting for SaaS Startups SF & beyond. @Vsemenov for NBA
TalkCMO @TalkCMO
1K Followers 702 Following How Smarter Marketing Decisions are made. An imprint of @ondotmedia. Follow us on LinkedIn, Facebook and Instagram.
Jill Biden @FLOTUS
4.4M Followers 5 Following First Lady of the United States Jill Biden. Community college educator. Military mother. Grandmother. Wife of @POTUS.
Allie Klun @allieklun
73 Followers 39 Following Business Strategy, Marketing, & Partnerships. Yoga & Meditation Teacher. Lover of life & food.
Jenny Fong @TechGalJenny
1K Followers 1K Following Lost my tech cred years ago, but still an engineer at heart. Product Marketing @ Apptio. Ex-Docker & VMware, Diamanti. Mom to EJ. Tweets are my own.
Emily Sue Tomac @EmilySueTomac
78 Followers 93 Following Research Analyst at TrustRadius, covering Marketing, Sales, and HR technology + user insights
HHS.gov @HHSGov
1.5M Followers 354 Following News and information from the U.S. Department of Health & Human Services (HHS). Privacy policy: https://t.co/2fvEGkrCJN.
Be A King @BerniceKing
793K Followers 774 Following CEO of Martin Luther King Jr. Center for Nonviolent Social Change • Connector • Communicator • Community Builder • Child of Global Leaders
dharmesh @dharmesh
321K Followers 731 Following Co-founder/CTO, HubSpot. Mission: Help millions grow better. Write articles about startups, scaleups and growth at https://t.co/OOZjd773nV (free subscription).
G Elliott Morris @gelliottmorris
118K Followers 528 Following editorial director of data analytics @abc news + 538. author of STRENGTH IN NUMBERS: how polls work and why we need them https://t.co/c8nxYdnpks.
Scott Kupor @skupor
50K Followers 365 Following Managing Partner at Andreessen Horowitz; Author of Secrets of Sand Hill Road; father of three amazing/crazy/beautiful girls
martin_casado @martin_casado
50K Followers 2K Following GP @ a16z ... questionable heuristics in a grossly underdetermined world
AiThority.com @AiThority
7K Followers 442 Following AiThority covers the Artificial Intelligence (AI), Machine Learning (ML), Blockchain, AR, VR, & SaaS verticals, through editorial insights, trends & benchmarks.
Zayd Enam @zaydenam
2K Followers 632 Following "There must be chaos within you to give birth to a dancing star."
Tecton @TectonAI
1K Followers 113 Following Build and deploy production-grade machine learning applications with the #FeaturePlatform for #MachineLearning, from the creators of Uber Michelangelo.
Kustomer @kustomer
2K Followers 413 Following Fast, personalized, and efficient #customerservice for growing businesses. Request Live Demo: https://t.co/aJofdgFvSW
Cresta @cresta
985 Followers 50 Following Experts on Day One Join us: https://t.co/oqpTzSF8td 👩🏻💻👨🏼💻👩🏽💻👨🏻💻🤖
Deepak Lakshmanan @deesarus
92 Followers 469 Following Product @ SupportLogic - https://t.co/nlRLDbiU7C
Emergent Ventures @emergent_vc
630 Followers 34 Following We invest in category-defining startups at seed and early stages. Intelligent Software - SaaS, AI, Cloud, Mobility. Cross-border & Distributed Teams.
Qlik @qlik
67K Followers 2K Following Qlik is leading the way to the AI-powered enterprise, with powerful capabilities in data integration, quality, and analytics.
Charles Monnett @ccmonnett
263 Followers 824 Following Founder/CEO @ Edtech Stealth Startup. 1st employee @SupportLogicInc. ML & NLP, language nerd, runner. @Illinois_Alma
SupportLogic @SupportLogicInc
2K Followers 113 Following The world’s first support experience platform that enables companies to proactively understand & act on the voice of the customer.
Sierra Ventures @Sierra_Ventures
4K Followers 449 Following Sierra is an early-stage venture firm investing across the country in the future of enterprise software, infrastructure, vertical application.
Francoise Tourniaire @FTtalks
78 Followers 2 Following FT Works helps technology companies deliver smarter support to their customers.
Omid Razavi @orazavi
2K Followers 321 Following Passionate for customer success and growth, with insights and workflows to deliver superior business results
Garrett Edwards @Garrett15434956
11 Followers 61 Following Runner. Musician. Pusher of boundaries. Aspiring Salesforce MVP. Data Geek @Demandbase
Scale AI @scale_AI
43K Followers 490 Following Our mission is to accelerate the development of AI. We believe that to make the best models, you need the best data.
TSIA (Technology & Se.. @TSIACommunity
13K Followers 4K Following TSIA, the creator of the LAER model, is a subscription-based research & advisory company, serving 40,000+ businesses to help them make smart decisions.
Vice President Kamala.. @VP
14.5M Followers 6 Following Vice President of the United States. Wife to the first @SecondGentleman. Momala. Auntie. Fighting for the people. Text me: 310-861-2977
Talkdesk @Talkdesk
7K Followers 654 Following Talkdesk® is a global cloud contact center leader for customer-obsessed companies.
CNN Breaking News @cnnbrk
63.9M Followers 122 Following Breaking news from CNN Digital. Check @cnn for all things CNN, breaking and more. Download the app for custom alerts: https://t.co/8bf79vV51N
Fox News @FoxNews
24.5M Followers 261 Following Follow America's #1 cable news network, delivering you breaking news, insightful analysis, and must-see videos. https://t.co/sXA1eVB5Gv
Who wants to buy 115 Sansome Street in San Francisco with me? It's for sale at only $25M (~$200/sf). This is an absolute steal. bizjournals.com/sanfrancisco/n…
Announcing our #VBTransform Innovation Showcase finalists: @ArmillaAI ,@yellowdotai , AnswerAI, @SupportLogicInc, @clearmlapp @SkyflowAPI @UnstructuredIO @arizeai. Two more finalists will be selected by attendees at VBTranform in SF July11&12! Read more: bit.ly/43hV9Of
it's fake!! thotleaderlabs.com/collections/ma…
Most important prep for Pulse 2023 is done…
President Ronald Reagan's final speech was a love letter to immigrants: 'Anybody from any corner of the world can come to America to live and become an American. We draw our people, our strength, from every country and every corner of the world.'
Tomorrow marks 39 years since I founded @Dell in my dorm room to make technology accessible to everyone and to enable human potential. 🥳Thank you to all the dedicated team members, customers, and partners worldwide who have made this journey possible! Here's to 39 more! 🌎💻🚀🙏
@TuckerCarlson @GregAbbott_TX Evidently you don't believe in trial by jury.
"In light of the current economic headwinds, every purchase is under a microscope and the business case must be rock solid." - Kirshna Raj Raja @SupportLogicInc | @mrsandhill sandhill.com/article/m-r-as…
A gorgeous day in San Francisco & serendipitously ran in to Workday ceo Aneel Bushri on my morning walk. Thank you Aneel for being such a great friend & an incredible partner in building the cloud computing industry. You are truly a wonderful person, and a amazing leader. ❤️🌉
5 gifts to customer support from AI, from a discussion with Krishna Raj Raja and Jim Roth at the #TSIA conference. Key points about how AI technology enhances the customer experience and drives revenue growth: bit.ly/3FOWgeF #ai #coaching #supportexperience #CX
You had a huge impact on me and my family and I’m so appreciative of you. A great person and journalist. Rest In Paradise Grant Wahl. 🙏🏾🤎👑
Grant Wahl had become so well known and respected for his soccer ⚽️ work, it should be noted that he was an A+ basketball writer 🏀, including writing the piece that was behind one of @SInow’s most iconic covers 20 years ago of a 17 year old @KingJames.
You’re welcome, @KariLake.
Join @krrlogic this week at @AscentConf where he'll be talking about why your Support organization and Finance should partner together to retain customer revenue and differentiate your business. #supportexperience #cx #ndr #digitaltransformation bit.ly/3Okdbd7
For almost 250 years the men and women of the United States armed forces have prevailed against tyranny. Your example inspires Ukrainians today to fight back against Russian aggression. On behalf of all Ukrainians, Happy Veterans Day and thank you for your service.
PODCAST: Product Led Growth (PLG) is missing a pillar – Interview with Joe Andrews (@andrewsjoe) and Martin Schneider of @SupportLogicInc bit.ly/3CCqFLO
The #productledgrowth model has gained traction but building a #PLG native business or pivoting to it is challenging. What's often missing is a focus on the #supportexperience. Check out the latest PunkCX podcast with @andrewsjoe @adrianswinscoe > bit.ly/3CCqFLO
NEW PODCAST: Product Led Growth (PLG) is missing a pillar – Interview with Joe Andrews (@andrewsjoe) and Martin Schneider of @SupportLogicInc bit.ly/3CCqFLO
I’ve been debating all day whether or not to post this photo, but it’s just too good to keep under wraps. I expect a lot of captions, but none I haven’t thought of already. But go right ahead.
I cleaned my mid life crisis for 3 hours today and it’s supposed to rain tomorrow and I think that’s hysterical.
Tim Bogue, a longshoreman from Northern California, just open-qualified for the second straight week on the Champions Tour. He got a few hours of sleep in a rental van Monday night, then shot 64 to earn a spot @dicksopengolf. What a grinder. 💪
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