Paul Singh @paulsingh

CEO @ Strata 🦈 (Stripe for Healthcare). Active Angel Investor. Husband. Dad. Airstreamer. Past: Co-founder @ Bump Health, Founding Partner @500GlobalVC stratapt.com DC and 35,000 feet Joined March 2008

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Paul Singh @paulsingh

a day ago

The best way to retain great therapists is to invest in their growth and learning. The next generation of therapists is focused on the greater WHY. They want to be a part of an organization that's serving & impacting the world. Clinic owners need to build an environment around…

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Paul Singh @paulsingh

3 days ago

Many PT/OT clinics look at units per hour as a measure of productivity. But here’s the problem—this metric alone doesn’t account for patient complexity, cancellations, or quality of care. A stronger approach? ✅ Track units per visit alongside plan of care completion ✅…

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Paul Singh @paulsingh

3 days ago

💡 Leadership tip for clinic owners & directors: Every feedback cycle needs three steps: Ask for input. Act where possible. Follow up to show you listened. Skip step 3 and your culture starts to crack. Do step 3 consistently, and your team will give you their best energy—and…

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Paul Singh @paulsingh

3 days ago

For anyone tired of stale CEUs, this new model is a breath of fresh air. In the tech world, we know how important it is to build a product people want to come back to—but the same goes for learning. An interesting shift I’m seeing is a focus on real-time, active learning for…

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Paul Singh @paulsingh

4 days ago

Big week ahead for the StrataPT team! We’ll be exhibiting at the FPTA Annual Conference in Orlando 📍 Caribe Royale, Orlando 📆 September 25–27, 2025 Our team will be holding it down at Booth #6. If you’re attending, make sure to stop by, say hello, and see what we’ve been…

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Paul Singh @paulsingh

4 days ago

Too many insurance-based clinics are stuck thinking innovation means simply changing the payment structure. But true innovation lies in integrating technology that keeps patients connected beyond the clinic walls. It’s about creating time-leveraged and tech-driven solutions…

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Paul Singh @paulsingh

5 days ago

Most clinic owners think they’re “supporting” their team. But are you actually investing… or extracting? 👇🏻 Extraction looks like: Pushing for more visits, more codes, more hours. Measuring only productivity, never purpose. Treating people like interchangeable parts.…

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Paul Singh @paulsingh

5 days ago

Medicare is making a huge shift toward this, yet most PTs still haven't adopted it Medicare is shifting funding towards Remote Therapeutic Monitoring (RTM) while decreasing reimbursement for traditional services, creating a tough challenge for physical therapy practice owners.…

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Paul Singh @paulsingh

a week ago

This PT clinic went from 1 to 7 clinics FAST...here's how they determined locations for each new clinic The owners conducted research and found that patients will travel 25 miles to a great orthopedic surgeon, but they won't travel more than 5 miles to a physical therapist. As…

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Paul Singh @paulsingh

a week ago

Before you start the hiring process, do this one simple process: Write down EXACTLY what you're looking for - way too many clinic owners start interviews without clearly defining this. Remember, everything you write down should align with your clinic's core values and…

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Paul Singh @paulsingh

a week ago

Some PT owners act like clinicians who happen to run a business. Others act like business leaders who happen to be clinicians. The difference? One spends every day buried in notes, insurance headaches, and patient schedules—eventually burning out. The other invests in systems,…

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Paul Singh @paulsingh

a week ago

Three billing red flags every practice owner should be watching 👇 1️⃣ Denials over 10% This isn’t “normal.” It’s a sign your documentation, coding, or payer rules need attention. 2️⃣ AR over 45 days The longer money sits out, the lower your chances of ever collecting it. 3️⃣…

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Paul Singh @paulsingh

a week ago

This is one of the smartest ways I've seen clinic owners acquire more patients for their practice: Many mobile outpatient and home health business owners are stuck in the same cycle, struggling to find patients while avoiding the typical marketing routes. Traditional methods…

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Paul Singh @paulsingh

2 weeks ago

Our country is sick and it's a HUGE opportunity for these types of clinic owners: Musculoskeletal (MSK) issues are the gateway to chronic diseases like diabetes and heart disease. Patients with MSK problems are often at the same stage in life where pre-diabetes and…

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Paul Singh @paulsingh

2 weeks ago

Denied claims are draining your practice—here’s how to stop the leak Most practices never calculate what denials are really costing them. That’s like running a business without ever looking at your expense sheet. Denials aren’t just “part of the game.” They’re a hidden tax on…

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Paul Singh @paulsingh

2 weeks ago

PTs MUST Read Health Affairs, Not Just PT Journals! In healthcare, language matters! If PTs want to move from “reimbursed providers” to “essential partners,” they need to speak the language of health policy. Resources like Health Affairs offer insights into how healthcare is…

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Paul Singh @paulsingh

2 weeks ago

3 ways to overcome deductible resets and slow cash flow to avoid the new year slump 1. Save for the Lean Months Amit Gaglani emphasizes the importance of building cash reserves. “By January and February, you should have a buffer to weather the storm,” he says. This preparation…

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Paul Singh @paulsingh

2 weeks ago

Protecting your clinic doesn’t have to drain your margins or morale. You can safeguard your patients, your team, and your reputation with practical, thoughtful policies—without overcomplicating things or over-insuring. Small and mid-size clinics often focus so heavily on…